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Check for malware [Closed]


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#1
i love bubbles

i love bubbles

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  • 58 posts

Hi all

I need to restore my computer back to a restore point further then what I have available. I did come on here a week or so ago because i was infected. Now im having trouble downloading things and saving things, not sure if its another virus or something that occured during the cleaning stages.

I now can not save items properly from some of my programs and online, I need this for research for school, this is awfully frustrating, Im having trouble downloading new font packages as well :/ please let me know how i can get back to before this or if perhaps its a virus

 

cheers


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#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Could you explain in more detail what problems you are having

Download OTL to your Desktop
Secondary link
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.

    OTL_Main_Tutorial.gif
  • Select All Users
  • Select LOP and Purity
  • Under the Custom Scan box paste this in

    netsvcs
    BASESERVICES
    %SYSTEMDRIVE%\*.exe
    c:\program files (x86)\Google\Desktop
    c:\program files\Google\Desktop
    dir "%systemdrive%\*" /S /A:L /C
    /md5start
    rpcss.dll
    /md5stop
    CREATERESTOREPOINT
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Attach both logs

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#3
Essexboy

Essexboy

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  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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