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Can't turn on firewall - windows 8 [Closed]

Firewall 0x80070424c error

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#1
petem14

petem14

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GTG Team,

 

I have a Dell xps 12 running Windows 8 Pro.  I get the flag in the task bar that tells me "Turn on Windows Firewall" and when I click the link I get the Firewall error code 0x80070424c.  I have tried to turn it on manually and Restore Defaults and it gives me the error.  Windows Firewall in the control panel indicates it is on automatic. When I go to Advanced Security it indicates There was an error in Windows Firewall With Advanced Security snap-in and provides error code 0x6D9.  Below is the OTL log:

 

OTL logfile created on: 3/30/2014 9:01:00 PM - Run 1
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\pmatthews14\Desktop
64bit- Professional  (Version = 6.2.9200) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16843)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
7.88 Gb Total Physical Memory | 6.59 Gb Available Physical Memory | 83.63% Memory free
15.88 Gb Paging File | 14.64 Gb Available in Paging File | 92.16% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 237.96 Gb Total Space | 185.56 Gb Free Space | 77.98% Space Free | Partition Type: NTFS
 
Computer Name: DELLXPS12 | User Name: pmatthews14 | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
 
========== Processes (SafeList) ==========
 
PRC - [2014/03/30 20:56:17 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\pmatthews14\Desktop\OTL.exe
PRC - [2013/12/21 00:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/08/26 15:18:50 | 001,157,496 | ---- | M] (Motorola Solutions, Inc.) -- C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
PRC - [2013/08/26 15:18:28 | 001,137,016 | ---- | M] (Motorola Solutions, Inc.) -- C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
 
 
========== Modules (No Company Name) ==========
 
 
========== Services (SafeList) ==========
 
SRV:64bit: - [2014/03/01 04:16:08 | 002,169,016 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe -- (ClickToRunSvc)
SRV:64bit: - [2013/10/25 01:34:55 | 000,016,048 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MsMpEng.exe -- (WinDefend)
SRV:64bit: - [2013/10/10 16:54:28 | 000,144,152 | ---- | M] (SUPERAntiSpyware.com) [Auto | Running] -- C:\Program Files\SUPERAntiSpyware\SASCore64.exe -- (!SASCORE)
SRV:64bit: - [2013/08/15 23:39:26 | 002,371,728 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\WSService.dll -- (WSService)
SRV:64bit: - [2013/06/24 16:54:45 | 000,263,680 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\wcmsvc.dll -- (Wcmsvc)
SRV:64bit: - [2013/06/01 03:19:58 | 000,207,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\DeviceSetupManager.dll -- (DsmSvc)
SRV:64bit: - [2013/05/04 00:58:02 | 000,470,528 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\netprofmsvc.dll -- (netprofm)
SRV:64bit: - [2013/05/04 00:57:05 | 000,179,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\bisrv.dll -- (BrokerInfrastructure)
SRV:64bit: - [2013/04/08 22:48:42 | 000,169,472 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\AudioEndpointBuilder.dll -- (AudioEndpointBuilder)
SRV:64bit: - [2013/03/01 20:45:07 | 000,171,008 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\TimeBrokerServer.dll -- (TimeBroker)
SRV:64bit: - [2013/03/01 20:45:05 | 000,180,224 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\SystemEventsBrokerServer.dll -- (SystemEventsBroker)
SRV:64bit: - [2013/01/09 17:23:16 | 001,964,544 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\wlidsvc.dll -- (wlidsvc)
SRV:64bit: - [2013/01/09 17:22:35 | 000,438,272 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\lsm.dll -- (LSM)
SRV:64bit: - [2012/09/20 00:31:18 | 000,116,736 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\fhsvc.dll -- (fhsvc)
SRV:64bit: - [2012/07/25 21:30:05 | 002,675,200 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\spool\drivers\x64\3\PrintConfig.dll -- (PrintNotify)
SRV:64bit: - [2012/07/25 21:07:47 | 000,065,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\wiarpc.dll -- (WiaRpc)
SRV:64bit: - [2012/07/25 21:07:40 | 000,283,648 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\vaultsvc.dll -- (VaultSvc)
SRV:64bit: - [2012/07/25 21:07:25 | 000,012,800 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\svsvc.dll -- (svsvc)
SRV:64bit: - [2012/07/25 21:06:34 | 000,743,936 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\netlogon.dll -- (Netlogon)
SRV:64bit: - [2012/07/25 21:06:33 | 000,161,792 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\NcaSvc.dll -- (NcaSvc)
SRV:64bit: - [2012/07/25 21:06:33 | 000,073,728 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\NcdAutoSetup.dll -- (NcdAutoSetup)
SRV:64bit: - [2012/07/25 21:05:55 | 000,059,904 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\keyiso.dll -- (KeyIso)
SRV:64bit: - [2012/07/25 21:05:34 | 000,037,376 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\efssvc.dll -- (EFS)
SRV:64bit: - [2012/07/25 21:05:24 | 000,342,016 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\das.dll -- (DeviceAssociationService)
SRV:64bit: - [2012/07/25 21:05:08 | 000,122,368 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\AUInstallAgent.dll -- (AllUserInstallAgent)
SRV:64bit: - [2012/07/25 21:05:04 | 000,187,392 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\appmgmts.dll -- (AppMgmt)
SRV:64bit: - [2012/07/25 18:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicvss)
SRV:64bit: - [2012/07/25 18:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmictimesync)
SRV:64bit: - [2012/07/25 18:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicshutdown)
SRV:64bit: - [2012/07/25 18:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicrdv)
SRV:64bit: - [2012/07/25 18:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmickvpexchange)
SRV:64bit: - [2012/07/25 18:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicheartbeat)
SRV - [2013/12/21 00:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/09/18 23:38:44 | 000,157,128 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Bluetooth\ibtrksrv.exe -- (Intel®
SRV - [2013/08/26 15:18:50 | 001,157,496 | ---- | M] (Motorola Solutions, Inc.) [Auto | Running] -- C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe -- (Bluetooth OBEX Service)
SRV - [2013/08/26 15:18:28 | 001,137,016 | ---- | M] (Motorola Solutions, Inc.) [Auto | Running] -- C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe -- (Bluetooth Device Monitor)
SRV - [2012/11/07 22:39:44 | 000,277,048 | ---- | M] (Intel Corporation) [On_Demand | Stopped] -- C:\Windows\SysWOW64\IntelCpHeciSvc.exe -- (cphs)
SRV - [2012/07/25 21:30:05 | 002,675,200 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\system32\spool\DRIVERS\x64\3\PrintConfig.dll -- (PrintNotify)
SRV - [2012/07/25 21:20:04 | 000,018,432 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysWOW64\StorSvc.dll -- (StorSvc)
SRV - [2010/06/14 12:00:48 | 000,270,848 | ---- | M] (Novatel Wireless Inc.) [Auto | Running] -- C:\Program Files (x86)\Novatel Wireless\Verizon\Drivers\NWHelper_001.exe -- (NWVZHelper)
 
 
========== Driver Services (SafeList) ==========
 
DRV:64bit: - [2013/10/25 01:34:52 | 000,035,856 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\WdBoot.sys -- (WdBoot)
DRV:64bit: - [2013/10/24 16:34:32 | 000,248,240 | ---- | M] (Microsoft Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\Drivers\WdFilter.sys -- (WdFilter)
DRV:64bit: - [2013/10/15 12:42:24 | 001,390,904 | ---- | M] (Motorola Solutions, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\btmhsf.sys -- (btmhsf)
DRV:64bit: - [2013/10/15 12:42:10 | 000,069,088 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\iBtFltCoex.sys -- (iBtFltCoex)
DRV:64bit: - [2013/10/10 05:53:35 | 000,096,600 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\wfplwfs.sys -- (WFPLWFS)
DRV:64bit: - [2013/10/05 00:10:20 | 000,285,016 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\spaceport.sys -- (spaceport)
DRV:64bit: - [2013/10/01 20:50:07 | 000,447,320 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\USBHUB3.SYS -- (USBHUB3)
DRV:64bit: - [2013/08/31 04:02:26 | 003,345,376 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\NETwew00.sys -- (NETwNe64)
DRV:64bit: - [2013/08/15 23:41:13 | 000,058,200 | ---- | M] (Microsoft Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\Drivers\dam.sys -- (dam)
DRV:64bit: - [2013/08/10 00:30:22 | 000,151,896 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\tpm.sys -- (TPM)
DRV:64bit: - [2013/07/22 19:56:48 | 000,140,600 | ---- | M] (Motorola Solutions, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\btmaux.sys -- (btmaux)
DRV:64bit: - [2013/07/09 02:04:07 | 000,120,144 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\msgpioclx.sys -- (GPIOClx0101)
DRV:64bit: - [2013/07/01 19:41:47 | 000,337,752 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\USBXHCI.SYS -- (USBXHCI)
DRV:64bit: - [2013/07/01 19:41:47 | 000,213,336 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\UCX01000.SYS -- (UCX01000)
DRV:64bit: - [2013/06/29 00:15:54 | 000,195,416 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2013/05/31 21:08:57 | 000,037,632 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\BthAvrcpTg.sys -- (BthAvrcpTg)
DRV:64bit: - [2013/05/13 16:36:06 | 000,050,864 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\point64.sys -- (Point64)
DRV:64bit: - [2013/03/25 15:41:46 | 000,076,464 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\dc3d.sys -- (dc3d)
DRV:64bit: - [2013/03/02 04:57:46 | 000,077,544 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\storahci.sys -- (storahci)
DRV:64bit: - [2013/03/02 04:39:38 | 000,069,864 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\pdc.sys -- (pdc)
DRV:64bit: - [2013/02/11 18:17:50 | 000,020,992 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\usb8023x.sys -- (usb_rndisx)
DRV:64bit: - [2013/01/19 01:52:08 | 000,046,568 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\ISCTD64.sys -- (ISCT)
DRV:64bit: - [2013/01/09 19:53:32 | 000,028,904 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\msgpiowin32.sys -- (msgpiowin32)
DRV:64bit: - [2012/11/26 21:55:44 | 000,029,952 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\BthhfHid.sys -- (bthhfhid)
DRV:64bit: - [2012/11/19 22:54:31 | 000,039,936 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\hidi2c.sys -- (hidi2c)
DRV:64bit: - [2012/11/07 19:45:42 | 005,332,896 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2012/11/05 21:55:44 | 000,022,528 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\fxppm.sys -- (FxPPM)
DRV:64bit: - [2012/10/27 01:02:10 | 000,651,832 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\iaStorA.sys -- (iaStorA)
DRV:64bit: - [2012/10/19 04:52:30 | 000,019,872 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\Dot4Scan.sys -- (Dot4Scan)
DRV:64bit: - [2012/10/12 02:08:01 | 000,027,880 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/10/11 01:25:48 | 000,056,552 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\sdstor.sys -- (sdstor)
DRV:64bit: - [2012/09/20 01:55:27 | 003,265,256 | ---- | M] (Broadcom Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2012/09/20 01:55:24 | 000,533,224 | ---- | M] (Broadcom Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2012/07/25 23:26:46 | 000,025,328 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/07/25 23:26:45 | 000,033,792 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\condrv.sys -- (condrv)
DRV:64bit: - [2012/07/25 23:00:58 | 000,322,800 | ---- | M] (VIA Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\VSTXRAID.SYS -- (VSTXRAID)
DRV:64bit: - [2012/07/25 23:00:58 | 000,106,224 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\VerifierExt.sys -- (VerifierExt)
DRV:64bit: - [2012/07/25 23:00:58 | 000,097,008 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\uaspstor.sys -- (UASPStor)
DRV:64bit: - [2012/07/25 23:00:57 | 000,077,040 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\acpiex.sys -- (acpiex)
DRV:64bit: - [2012/07/25 23:00:55 | 000,064,240 | ---- | M] (Marvell Semiconductor, Inc.) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\mvumis.sys -- (mvumis)
DRV:64bit: - [2012/07/25 23:00:55 | 000,030,960 | ---- | M] (Promise Technology, Inc.) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2012/07/25 23:00:52 | 000,092,400 | ---- | M] (LSI Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2012/07/25 23:00:52 | 000,081,136 | ---- | M] (LSI Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\lsi_sss.sys -- (LSI_SSS)
DRV:64bit: - [2012/07/25 23:00:52 | 000,064,752 | ---- | M] (Hewlett-Packard Company) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2012/07/25 23:00:51 | 000,113,904 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\EhStorTcgDrv.sys -- (EhStorTcgDrv)
DRV:64bit: - [2012/07/25 23:00:51 | 000,081,136 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\EhStorClass.sys -- (EhStorClass)
DRV:64bit: - [2012/07/25 23:00:49 | 000,258,288 | ---- | M] (AMD Technologies Inc.) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2012/07/25 23:00:49 | 000,106,736 | ---- | M] (LSI) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\3ware.sys -- (3ware)
DRV:64bit: - [2012/07/25 23:00:49 | 000,076,016 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2012/07/25 23:00:48 | 000,026,352 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2012/07/25 22:57:54 | 000,361,200 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\clfs.sys -- (CLFS)
DRV:64bit: - [2012/07/25 22:53:16 | 000,067,824 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\vpci.sys -- (vpci)
DRV:64bit: - [2012/07/25 21:17:38 | 000,036,592 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\terminpt.sys -- (terminpt)
DRV:64bit: - [2012/07/25 20:29:14 | 000,010,752 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\mshidumdf.sys -- (mshidumdf)
DRV:64bit: - [2012/07/25 20:29:08 | 000,048,640 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\BasicDisplay.sys -- (BasicDisplay)
DRV:64bit: - [2012/07/25 20:29:03 | 000,024,576 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\HyperVideo.sys -- (HyperVideo)
DRV:64bit: - [2012/07/25 20:28:52 | 000,029,696 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\BasicRender.sys -- (BasicRender)
DRV:64bit: - [2012/07/25 20:28:02 | 000,009,728 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\acpials.sys -- (acpials)
DRV:64bit: - [2012/07/25 20:27:58 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\vmgencounter.sys -- (gencounter)
DRV:64bit: - [2012/07/25 20:27:41 | 000,018,432 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\kdnic.sys -- (kdnic)
DRV:64bit: - [2012/07/25 20:27:37 | 000,010,752 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\acpitime.sys -- (acpitime)
DRV:64bit: - [2012/07/25 20:27:33 | 000,023,552 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\npsvctrig.sys -- (npsvctrig)
DRV:64bit: - [2012/07/25 20:27:29 | 000,019,968 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\WpdUpFltr.sys -- (WpdUpFltr)
DRV:64bit: - [2012/07/25 20:27:16 | 000,010,240 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\acpipagr.sys -- (acpipagr)
DRV:64bit: - [2012/07/25 20:27:01 | 000,011,776 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\hyperkbd.sys -- (hyperkbd)
DRV:64bit: - [2012/07/25 20:26:46 | 000,062,976 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\SerCx.sys -- (SerCx)
DRV:64bit: - [2012/07/25 20:26:43 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\SpbCx.sys -- (SpbCx)
DRV:64bit: - [2012/07/25 20:26:34 | 000,030,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2012/07/25 20:26:13 | 000,051,200 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\bthhfenum.sys -- (BthHFEnum)
DRV:64bit: - [2012/07/25 20:25:57 | 000,033,280 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\dmvsc.sys -- (dmvsc)
DRV:64bit: - [2012/07/25 20:25:56 | 000,057,344 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/07/25 20:25:26 | 000,203,776 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\Vid.sys -- (Vid)
DRV:64bit: - [2012/07/25 20:25:22 | 000,067,584 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\storvsp.sys -- (storvsp)
DRV:64bit: - [2012/07/25 20:25:13 | 000,045,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\wpcfltr.sys -- (wpcfltr)
DRV:64bit: - [2012/07/25 20:25:12 | 000,117,248 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\vmbusr.sys -- (vmbusr)
DRV:64bit: - [2012/07/25 20:25:12 | 000,066,048 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\vpcivsp.sys -- (vpcivsp)
DRV:64bit: - [2012/07/25 20:25:02 | 000,202,752 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\BthLEEnum.sys -- (BthLEEnum)
DRV:64bit: - [2012/07/25 20:25:01 | 000,126,464 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\NdisImPlatform.sys -- (NdisImPlatform)
DRV:64bit: - [2012/07/25 20:24:46 | 000,061,952 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\BTHPRINT.SYS -- (BTHprint)
DRV:64bit: - [2012/07/25 20:23:53 | 000,068,608 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\mslldp.sys -- (MsLldp)
DRV:64bit: - [2012/07/25 20:23:42 | 000,097,792 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\Drivers\Ndu.sys -- (Ndu)
DRV:64bit: - [2012/07/17 19:12:08 | 000,062,784 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\HECIx64.sys -- (MEIx64)
DRV:64bit: - [2012/06/19 06:40:50 | 000,342,528 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\IntcDAud.sys -- (IntcDAud)
DRV:64bit: - [2011/07/22 10:26:56 | 000,014,928 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys -- (SASDIFSV)
DRV:64bit: - [2011/07/12 15:55:18 | 000,012,368 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\saskutil64.sys -- (SASKUTIL)
DRV:64bit: - [2010/07/08 11:52:32 | 000,256,512 | ---- | M] (Novatel Wireless Inc) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\NWADIenum.sys -- (NWADI)
DRV:64bit: - [2010/07/08 11:52:32 | 000,217,728 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\nwusbser2_000.sys -- (NWUSBPort2_000)
DRV:64bit: - [2010/07/08 11:52:32 | 000,217,728 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\nwusbser_000.sys -- (NWUSBPort_000)
DRV:64bit: - [2010/07/08 11:52:32 | 000,217,728 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\nwusbmdm_000.sys -- (NWUSBModem_000)
DRV:64bit: - [2010/07/08 11:52:32 | 000,025,600 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\NwUsbCdFil64.sys -- (NWUSBCDFIL64)
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE:64bit: - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2476}: "URL" = http://www.default-s...p={searchTerms}
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = 
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2476}: "URL" = http://www.default-s...p={searchTerms}
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = Preserve
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://t.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
IE - HKCU\..\SearchScopes,DefaultScope = {9BB47C17-9C68-4BB3-B188-DD9AF0FD2476}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE10SR
IE - HKCU\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2476}: "URL" = http://www.default-s...p={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
 
 
========== FireFox ==========
 
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/Lync,version=15.0: C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@citrixonline.com/appdetectorplugin: C:\Users\pmatthews14\AppData\Local\Citrix\Plugins\104\npappdetector.dll (Citrix Online)
FF - HKCU\Software\MozillaPlugins\@microsoft.com/Office on Demand;version=1: C:\Users\pmatthews14\AppData\Local\Microsoft\Internet Explorer\Downloaded Program Files\Microsoft Office 15\npofficeondemand.dll (Microsoft Corporation)
FF - HKCU\Software\MozillaPlugins\bebomedia.com/OfferMosquitoIEHelper: C:\Users\pmatthews14\AppData\Local\ext_offermosquito\npOfferMosquitoIEHelper.dll File not found
FF - HKCU\Software\MozillaPlugins\LWAPlugin15.8: C:\Users\pmatthews14\AppData\Roaming\Mozilla\Plugins\npLWAPlugin15.8.dll (Microsoft Corporation)
 
 
 
========== Chrome  ==========
 
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:bookmarkBarPinned}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}sugkey={google:suggestAPIKeyParameter},
CHR - homepage: http://www.google.com/
CHR - plugin: First user (Enabled) = C:\Users\pmatthews14\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll
CHR - plugin: Error reading preferences file
CHR - Extension: Google Docs = C:\Users\pmatthews14\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
CHR - Extension: Google Drive = C:\Users\pmatthews14\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: YouTube = C:\Users\pmatthews14\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Cast = C:\Users\pmatthews14\AppData\Local\Google\Chrome\User Data\Default\Extensions\boadgeojelhgndaghljhdicfkmllpafd\14.305.0.0_0\
CHR - Extension: Google Search = C:\Users\pmatthews14\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: Google Wallet = C:\Users\pmatthews14\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\
CHR - Extension: Gmail = C:\Users\pmatthews14\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\
 
O1 HOSTS File: ([2012/07/25 23:26:49 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\Drivers\etc\hosts
O2:64bit: - BHO: (Lync Browser Helper) - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
O2:64bit: - BHO: (no name) - {4D9101D6-5BA0-4048-BDDE-7E2DF54C8C47} - No CLSID value found.
O2:64bit: - BHO: (Office Document Cache Handler) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
O2:64bit: - BHO: (Microsoft SkyDrive Pro Browser Helper) - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
O2 - BHO: (Lync Browser Helper) - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\OCHelper.dll (Microsoft Corporation)
O2 - BHO: (Microsoft SkyDrive Pro Browser Helper) - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\office15\GROOVEEX.DLL (Microsoft Corporation)
O2 - BHO: (ChromeFrame BHO) - {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7} - C:\Program Files (x86)\Google\Chrome Frame\Application\27.0.1453.110\npchrome_frame.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O4:64bit: - HKLM..\Run: [BTMTrayAgent] C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll (Motorola Solutions, Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4 - HKCU..\Run: [Akamai NetSession Interface] "C:\Users\pmatthews14\AppData\Local\Akamai\netsession_win.exe" File not found
O4 - HKCU..\Run: [Lync] C:\Program Files\Microsoft Office 15\root\office15\lync.exe (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableCursorSuppression = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9:64bit: - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll (Microsoft Corporation)
O9:64bit: - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll (Microsoft Corporation)
O9:64bit: - Extra Button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
O9:64bit: - Extra 'Tools' menuitem : Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
O9:64bit: - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9:64bit: - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\OCHelper.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\OCHelper.dll (Microsoft Corporation)
O9 - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: sharepoint.com ([marketingsalesoperations] https in Trusted sites)
O15 - HKCU\..Trusted Domains: sharepoint.com ([marketingsalesoperations-admin] https in Trusted sites)
O15 - HKCU\..Trusted Domains: sharepoint.com ([marketingsalesoperations-my] https in Trusted sites)
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.micros...n/ieawsdc32.cab (Microsoft Office Template and Media Control)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1 205.171.3.25
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{79171752-16B8-4CC1-9E8A-0CE8F44C2597}: DhcpNameServer = 192.168.42.129
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{D9E7C4FC-5D5A-4068-8E75-3DAE8BE30969}: DhcpNameServer = 192.168.0.1 205.171.3.25
O18:64bit: - Protocol\Handler\gcf - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\osf - No CLSID value found
O18 - Protocol\Handler\gcf {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - C:\Program Files (x86)\Google\Chrome Frame\Application\27.0.1453.110\npchrome_frame.dll (Google Inc.)
O18 - Protocol\Handler\osf {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL (Microsoft Corporation)
O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\Linkey\IEEXTE~1\iedll64.dll) -  File not found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O30:64bit: - LSA: Security Packages - (msoidssp) - C:\Windows\SysNative\msoidssp.dll (Microsoft Corp.)
O30 - LSA: Security Packages - (livessp) -  File not found
O30 - LSA: Security Packages - (msoidssp) - C:\Windows\SysWow64\msoidssp.dll (Microsoft Corp.)
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{96f096f2-1598-11e3-be66-806e6f6e6963}\Shell - "" = AutoRun
O33 - MountPoints2\{96f096f2-1598-11e3-be66-806e6f6e6963}\Shell\AutoRun\command - "" = "D:\SETUP.EXE" 
O33 - MountPoints2\{96f096f2-1598-11e3-be66-806e6f6e6963}\Shell\configure\command - "" = D:\SETUP.EXE
O33 - MountPoints2\{96f096f2-1598-11e3-be66-806e6f6e6963}\Shell\install\command - "" = D:\SETUP.EXE
O33 - MountPoints2\{bfc6e84b-4ce4-11e3-be70-c8f7339f11c6}\Shell - "" = AutoRun
O33 - MountPoints2\{bfc6e84b-4ce4-11e3-be70-c8f7339f11c6}\Shell\AutoRun\command - "" = "D:\VZAccess_Manager.exe" /z detect
O33 - MountPoints2\{bfc6e8fc-4ce4-11e3-be70-c8f7339f11c6}\Shell - "" = AutoRun
O33 - MountPoints2\{bfc6e8fc-4ce4-11e3-be70-c8f7339f11c6}\Shell\AutoRun\command - "" = "D:\VZAccess_Manager.exe" /z detect
O33 - MountPoints2\{f6c9e7ba-5c94-11e3-be71-c8f7339f11c6}\Shell - "" = AutoRun
O33 - MountPoints2\{f6c9e7ba-5c94-11e3-be71-c8f7339f11c6}\Shell\AutoRun\command - "" = "D:\MotorolaDeviceManagerSetup.exe" -a
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)
 
========== Files/Folders - Created Within 30 Days ==========
 
[2014/03/30 21:00:04 | 000,000,000 | ---D | C] -- C:\_OTL
[2014/03/30 20:56:12 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\pmatthews14\Desktop\OTL.exe
[2014/03/30 20:55:10 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Bluetooth Devices
[2014/03/26 19:45:26 | 000,000,000 | ---D | C] -- C:\Windows\LastGood
[2014/03/26 14:13:42 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office 2013
[2014/03/25 16:37:03 | 000,000,000 | ---D | C] -- C:\Windows\SoftwareDistribution
[2014/03/25 16:34:07 | 000,000,000 | ---D | C] -- C:\Users\pmatthews14\AppData\Local\ElevatedDiagnostics
[2014/03/23 16:19:20 | 001,038,974 | ---- | C] (Thisisu) -- C:\Users\pmatthews14\Desktop\JRT_NEW.exe
[2014/03/23 16:08:40 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2014/03/23 16:03:46 | 000,000,000 | --SD | C] -- C:\32788R22FWJFW
[2014/03/23 14:45:14 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2014/03/23 14:44:07 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
[2014/03/22 18:38:04 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2014/03/20 10:20:12 | 000,000,000 | ---D | C] -- C:\Users\pmatthews14\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\HiJackThis
[2014/03/20 10:20:11 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Trend Micro
[2014/03/12 10:36:18 | 000,000,000 | ---D | C] -- C:\Windows\Minidump
[2014/03/07 18:24:40 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Office 15
[2014/03/05 23:49:27 | 000,000,000 | ---D | C] -- C:\Users\pmatthews14\AppData\Local\Diagnostics
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
 
========== Files - Modified Within 30 Days ==========
 
[2014/03/30 20:59:45 | 000,848,230 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2014/03/30 20:59:45 | 000,719,418 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2014/03/30 20:59:45 | 000,132,748 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2014/03/30 20:56:46 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2014/03/30 20:56:17 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\pmatthews14\Desktop\OTL.exe
[2014/03/30 20:54:58 | 000,000,924 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/03/30 20:54:47 | 268,435,456 | -HS- | M] () -- C:\swapfile.sys
[2014/03/30 20:54:44 | 2475,704,319 | -HS- | M] () -- C:\hiberfil.sys
[2014/03/30 20:31:00 | 000,000,618 | ---- | M] () -- C:\Windows\tasks\G2MUpdateTask-S-1-5-21-2630030510-749886155-3834548269-1001.job
[2014/03/30 20:14:55 | 000,000,928 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/03/30 18:40:12 | 000,000,404 | ---- | M] () -- C:\Users\pmatthews14\Desktop\Repair.bat
[2014/03/27 11:55:15 | 000,004,608 | ---- | M] () -- C:\Users\pmatthews14\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2014/03/25 16:32:20 | 000,280,204 | ---- | M] () -- C:\Users\pmatthews14\Desktop\WindowsUpdateDiagnostic.diagcab
[2014/03/23 15:41:14 | 001,038,974 | ---- | M] (Thisisu) -- C:\Users\pmatthews14\Desktop\JRT_NEW.exe
[2014/03/22 18:16:44 | 001,950,720 | ---- | M] () -- C:\Users\pmatthews14\Desktop\AdwCleaner.exe
[2014/03/20 10:20:12 | 000,003,003 | ---- | M] () -- C:\Users\pmatthews14\Desktop\HiJackThis.lnk
[2014/03/20 10:14:19 | 456,993,377 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2014/03/19 10:05:03 | 000,450,320 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2014/03/01 14:47:01 | 000,000,085 | ---- | M] () -- C:\Windows\wininit.ini
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
 
========== Files Created - No Company Name ==========
 
[2014/03/30 18:40:12 | 000,000,404 | ---- | C] () -- C:\Users\pmatthews14\Desktop\Repair.bat
[2014/03/27 09:03:20 | 000,004,608 | ---- | C] () -- C:\Users\pmatthews14\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2014/03/25 16:32:20 | 000,280,204 | ---- | C] () -- C:\Users\pmatthews14\Desktop\WindowsUpdateDiagnostic.diagcab
[2014/03/25 07:55:32 | 000,000,618 | ---- | C] () -- C:\Windows\tasks\G2MUpdateTask-S-1-5-21-2630030510-749886155-3834548269-1001.job
[2014/03/22 18:16:34 | 001,950,720 | ---- | C] () -- C:\Users\pmatthews14\Desktop\AdwCleaner.exe
[2014/03/20 10:20:12 | 000,003,003 | ---- | C] () -- C:\Users\pmatthews14\Desktop\HiJackThis.lnk
[2014/03/19 10:01:47 | 000,450,320 | ---- | C] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2014/03/12 10:36:16 | 456,993,377 | ---- | C] () -- C:\Windows\MEMORY.DMP
[2014/03/01 14:47:00 | 000,000,085 | ---- | C] () -- C:\Windows\wininit.ini
[2013/10/13 21:41:50 | 000,598,780 | ---- | C] () -- C:\Windows\SysWow64\igvpkrng700.bin
[2013/10/13 21:41:46 | 000,064,512 | ---- | C] () -- C:\Windows\SysWow64\igdde32.dll
[2013/10/13 21:41:45 | 000,755,048 | ---- | C] () -- C:\Windows\SysWow64\igcodeckrng700.bin
[2013/09/11 10:04:51 | 000,083,968 | ---- | C] () -- C:\Windows\SysWow64\OEMLicense.dll
[2012/07/26 02:13:10 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2012/07/26 02:13:09 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2012/07/26 01:21:26 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2012/07/25 19:17:42 | 000,043,520 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2012/07/25 14:37:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2012/07/25 14:28:31 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2012/06/02 08:31:19 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat
 
========== ZeroAccess Check ==========
 
[2014/03/22 18:50:04 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/12/07 00:36:58 | 019,751,936 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/12/06 23:15:36 | 017,560,576 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2012/07/25 21:05:38 | 001,004,544 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2012/07/25 21:18:27 | 000,784,896 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2012/07/25 21:07:41 | 000,455,680 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
 
========== LOP Check ==========
 
[2014/03/30 19:16:50 | 000,000,000 | ---D | M] -- C:\Users\pmatthews14\AppData\Roaming\Common
[2013/11/12 18:08:31 | 000,000,000 | ---D | M] -- C:\Users\pmatthews14\AppData\Roaming\OpenOffice
 
========== Purity Check ==========
 
 
 
< End of report >
 

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#2
Render

Render

    Trusted Helper

  • Malware Removal
  • 4,195 posts

Hi and welcome to GeeksToGo! Please make sure you read all of the instructions and fixes thoroughly before continuing with them. If you have any queries or you are unsure about anything, just say and I'll help you out :)

It may well be worth you printing/saving the instructions throughout the fix, so you have them to hand just in case you are unable to access this site.

Please note:

  • Remember to post your logs, not attach them. So, any logs from any programs we run, should be just 'copied & pasted' into your reply.
  • Please only run the tools that I request. I know malware can be frustrating but running other tools in the meantime and between posts, only makes it harder for us to analyse and fix your PC in the long run.
  • Please subscribe to this topic if you have not already done so. Please check back just in case, as the email system can fail at times.
  • Just because your machine is running better does not mean it is completely cleaned. Please wait for the 'all clear' from me to say when we are done.
  • Please reply within 3 days to be fair to other people asking for help.
  • Please tell me if you have your original Windows CD/DVD available
  • When in doubt, please stop and ask first. There's no harm in asking questions!

If you have since resolved the original problem you were having, I would appreciate you letting me know. If not please perform the following steps below so I can have a look at the current condition of your machine.

OTL Extras Scan     
 

  • Double click on the otlDesktopIcon.png icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click on None button at the top.
  • Under the Extra Registry section, check Use SafeList
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of Extras.txt and post it.

 

 


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#3
Render

Render

    Trusted Helper

  • Malware Removal
  • 4,195 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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