Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Computer Runs Extremely Slowly (4/4/14)


  • Please log in to reply

#16
JSntgRvr

JSntgRvr

    Global Moderator

  • Global Moderator
  • 10,962 posts

Right Click on the file and select send to. Select Compress (Zipped) Folder. Then attempt to attach the zipped report.


  • 0

Advertisements


#17
Conrad 678

Conrad 678

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 103 posts

That option does not present itself when I right click the file.  Now I get constant messages that my screen resolution is not correct

9even though it is set correctly) and that they cannot establish a connection to my e-mail

(although I can still access).  Things seem to be getting worse.

 

Help!

 

 

Thanks!

 

C


  • 0

#18
JSntgRvr

JSntgRvr

    Global Moderator

  • Global Moderator
  • 10,962 posts

We haven't been able to detect a serious malware issue in your system.

 

Lets try Combofix.

 

Please download ComboFix from Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

  • Please, never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    -----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link or this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

-----------------------------------------------------------

  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

-----------------------------------------------------------

  • Double click on combofix.exe & follow the prompts.
  • Install the Recovery Console if prompted.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" .
  • **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
    Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.

    Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP