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Frequent BSODS! apc_index_mismatch


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#1
JWW2013

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Hi All,

 

I have been doing underclass for Malware, So been using the PC a lot etc. However last couple of days I have begun to get multiple BSODs when on the internet and even when the PC is idling or I am doing other work.

 

I have not been able to replicate specific scenarios as to why it does this. It has always had the odd random BSOD while idling, but now its every 20 mins or so.

 

Im still learning about a lot of internal software workings and fighting malware etc, but I am not sure this is Malware and I am reasonably confident it is not a direct hardware issue - though happy to try programs to test out that.

 

The error is always APC_Index_Mismatch somewhere in the Kernel. The stopcode always 0x00000001

 

Any tips on what I should post etc?

 

Thanks (in advance)

John


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#2
rockmilk

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Lets have a  look. :)

 

Could you upload all your minidump files.
http://h30434.www3.h...les/td-p/253475

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.





Download Autoruns and Autorunsc
http://download.sysi...es/Autoruns.zip
Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply


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#3
JWW2013

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Hi rockmilk,

 

I have to some degree removed the problem - I restored the pc to mid feb 2014 and there are no more frequent BSODs. I looked in the minidump folder and all the recent ones had subsequently gone. But in the log noticed a load of others (albeit less frequent) minidumps with the same problem. My trouble is I am not sure how to upload them, do I do it using mediafire.

 

I have run the other tools and have the logs ready.

 

Thanks

John


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#4
rockmilk

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You can upload the minidumps to http://www.filedropper.com/

 

You can do the same for the other two files, or http://pastebin.com/ is ok as well as copy and paste here, your choice.

 

 

I am about to log off but I will be happy to look over the logs either later tonight or tommorrow some time.  :)


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#5
rockmilk

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Any update for us?


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