Malware, adware issues [Solved]
Posted 18 April 2014 - 04:50 AM
This isn't the most straight forward process to follow but as far as I can tell I need to create ISO file first of all. I have tried to do this a couple of times but the file links are no longer functioning. Am I doing the right thing?
Posted 18 April 2014 - 04:54 AM
Posted 18 April 2014 - 05:46 AM
I've had a look and I can't find any indication of any Service Pack being installed, which I had assumed would come with the automatic updates. I wasn't given an installation disc when I bought it but there is a recovery partition and the product key is on a sticker on the base of the laptop. It is a Dell Vostro 1700.
Posted 18 April 2014 - 05:57 AM
Posted 18 April 2014 - 06:29 AM
in my opinion your PC is clean. For the Uninstall Problem please open a topic here. As you have a recovery partition installed you could back up important things and then reinstall.
We need to remove the tools we've used during cleaning your machine
- Download Delfix from here and run it (If you have Windows Vista / Windows 7 / Windows 8 please do a Right click on the Delfix icon and select Run as Administrator).
- Ensure Remove disinfection tools is ticked
- Create registry backup
- Purge system restore
- Click Run
Exercise common sense
Having security programs installed is very helpful to you, but none of them have the gift of human thought. The best way to make sure you don't get infected is to look before you leap. Be careful of what websites you visit - if a site looks suspicious, trust your instincts and get out of there. Be careful of what attachments you open in emails and files you download from websites - check them over carefully and look at the file extensions to make sure that you know what you're getting. Using peer-to-peer file sharing programs or downloading cracks and keygens is something else to avoid - the files you will be downloading are infected in the vast majority of cases, and the benefits simply aren't worth the risk to your computer.
Keep up on Windows updates
Along with keeping all of the security programs that you choose to use updated, it is also important to keep up on system updates from Microsoft, as these patch critical security vulnerabilities and help to keep you safe. Typically the windows update icon will appear in your taskbar when new updates are available, whenever you see it you should open the menu up and install the updates that are available. Although it may be an annoyance, that little bit of extra time it takes to stay updated is very well worth it instead of getting infected from an exploit and having to clean your PC again.
If your computer begins to slow down again in the future for no particular reason, your first step should not be to come back to the malware forum. As your computer ages and is used, its parts wear, files and programs accumulate, and its performance speed can decrease. To restore your computer's performance to its best possible level, follow the steps in this guide written by tech expert Artellos.
Posted 18 April 2014 - 06:47 AM
OK, thanks for your help.
Posted 18 April 2014 - 07:16 AM
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