Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

BSOD after installing Yamaha Keyboard


  • Please log in to reply

#1
guyshahar

guyshahar

    Member

  • Member
  • PipPip
  • 32 posts

I have been meaning for ages to start using my PC to make music.  I really want to do this, but there seems to be a minefield to have to go through before being anywhere near ready to start.

 

This weekend, I finally installed Studio One on my brand new Windows 8.1 PC, and, as instructed, connected my Yamaha (PSR-E433) keyboard, which was automatically detected, and then installed the MIDI drivers for this keyboard from the Yamaha Website (here).

 

This resulted in limited functionality, but which always stopped after some time.  The settings in the Studio One application shows that the device was disconnected and gives me the option to reconnect, however this only leads to the program hanging.  When I try to close it using CTRL-ALT-DLT, I get a forced restart with a System Service Exception message.

Any ideas that could help me resolve this please?


  • 0

Advertisements


#2
SpywareDr

SpywareDr

    Member 2k

  • Member
  • PipPipPipPipPip
  • 2,771 posts

While in Windows, press [Winkey][Pause/Break] to view basic information about your computer. ([Winkey] is the key with the Windows logo on it).

Need to know four things:

  • What does it say right under the "Windows edition" heading?
    (It'll be something like "Windows 8.1 Pro").
     
  • Under the "System" heading, what does it say to the right of "Processor:"?
    (It'll be something like "Intel® Core™ i7-2600K @4.00GHz 4.00 GHz")
     
  • Then to the right if "Installed memory (RAM):"?
    (it'll be something like "2.00 GB").
     
  • And finally to the right of "System type:"?
    (It'll be something like " 32-bit Operating System, x64-based processor").

 


  • 0

#3
guyshahar

guyshahar

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts

Thanks - I think this is the info you are asking for:

 

  Screenshot%20-%2006_04_2014%20%2C%2017_1


  • 0

#4
SpywareDr

SpywareDr

    Member 2k

  • Member
  • PipPipPipPipPip
  • 2,771 posts

Don't know if this is the problem or not but, their webpage does not specifically mention Windows 8.1.

 

Under System Requirements it states, in part:

OS

 

Windows® XP Professional and Home Edition SP3 (64-bit)

Windows® Vista SP2 (64-bit)

Windows® 7 SP1 (64-bit)

Windows® 8 SP0 (64-bit)


Edited by SpywareDr, 06 April 2014 - 10:22 AM.

  • 0

#5
humble2k14

humble2k14

    Member

  • Member
  • PipPip
  • 77 posts

Hello guyshahar,

 

Please do the following:

  • Open Device Manager by Holding the Windows key, While continuing to hold the Windows key, press the 'x' key to open a menu in the lower-left.
  • Select "Device Manager."

Look for your Yahama driver that is currently installed on the list; Next right click the "driver" and click properties. After that a new window will popup, click the second tab from the left (near the top of the window), labeled "Driver". Under "Driver Version" does your driver version match the one here? If not please download that one as it is the latest version for Windows 8.1 64-bit.


Edited by humble2k14, 06 April 2014 - 05:09 PM.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP