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More problems with malware in Chrome


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#31
krisinluck

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It worked well for the slowness of booting.  It was crazy fast!  And Chrome loaded much faster as well - better than the last few months.  That said, the extra window still opens.  

 

I think it's a Google issue...I'll go check there.  

 

I'll see what I can find on this weird extra window message.  I can't be the only person who has had it.  I'll let you know what I find out.

 

Stick with me, though - I've had what appeared to be success before, and it falls apart in a day or so.  


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#32
krisinluck

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So I worked a bit.  Checked the web pages I use for work, and answered some emails, searched for an answer on the Chrome forums.  The only thing I found there was that this problem started up in 2009, and encompassed two threads since the initial one got too big.  Went to some of the sites I go to for personal reasons (Facebook, Pogo).  
 
I noticed that things were slowing down again.  I shut down all programs, and attempted to restart through the Start Button.  Hung up at Logging Off for five minutes.  I did a hard reboot and finally was able to get back in.  
 
I have discovered that if I login to Chrome as administrator, the extra window doesn't show up.  That's special.  
 
I can't say it's perfect, but at least I can work.  

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#33
RKinner

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Maybe if you tell it to use a completely different location for the Chrome profile.  I found that even when you uninstall it and reinstall it reuses the old profile.

 

I found this page on how to do it:

 

https://productforum...ome/9bqidhQLwHg

 

 

 

On mine it would be:

"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe"  --user-data-dir=c:\foo

 

Probably should create the folder \foo first.  May not be the best location as the \ directory requires admin rights to write to it but it was a quick and easy test.  It comes up with a new Chrome.

 

Does VEW show anything new?
 


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#34
krisinluck

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I'm going to go check out the link you gave me in the last post.  But I wanted to give you a current run of VEW just now.  Here's the log:

 

Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 11/04/2014 8:03:03 PM
 
Note: All dates below are in the format dd/mm/yyyy
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 11/04/2014 3:35:58 PM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 10:29:49 AM on ?4/?11/?2014 was unexpected.
 
Log: 'System' Date/Time: 11/04/2014 2:26:21 AM
Type: Error Category: 0
Event: 7011 Source: Service Control Manager
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
 
Log: 'System' Date/Time: 11/04/2014 2:12:09 AM
Type: Error Category: 0
Event: 7006 Source: Service Control Manager
The ScRegSetValueExW call failed for Start with the following error:  Access is denied.
 
Log: 'System' Date/Time: 11/04/2014 2:12:09 AM
Type: Error Category: 0
Event: 7006 Source: Service Control Manager
The ScRegSetValueExW call failed for Start with the following error:  Access is denied.
 
Log: 'System' Date/Time: 11/04/2014 2:11:53 AM
Type: Error Category: 0
Event: 7006 Source: Service Control Manager
The ScRegSetValueExW call failed for Start with the following error:  Access is denied.
 
Log: 'System' Date/Time: 11/04/2014 2:11:53 AM
Type: Error Category: 0
Event: 7006 Source: Service Control Manager
The ScRegSetValueExW call failed for Start with the following error:  Access is denied.
 
Log: 'System' Date/Time: 11/04/2014 1:37:42 AM
Type: Error Category: 0
Event: 7011 Source: Service Control Manager
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
 
Log: 'System' Date/Time: 11/04/2014 1:24:01 AM
Type: Error Category: 0
Event: 7011 Source: Service Control Manager
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
 
Log: 'System' Date/Time: 11/04/2014 1:14:41 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:59 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:59 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:59 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:59 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:59 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:59 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:57 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:56 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:56 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
 
Log: 'System' Date/Time: 11/04/2014 1:12:56 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
 
Log: 'System' Date/Time: 11/04/2014 1:12:55 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 11/04/2014 8:54:56 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 11/04/2014 8:54:56 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 
 
Log: 'System' Date/Time: 11/04/2014 1:34:59 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 11/04/2014 1:34:59 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 
 
Log: 'System' Date/Time: 11/04/2014 1:31:28 PM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded.
 
Log: 'System' Date/Time: 11/04/2014 1:12:47 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 11/04/2014 1:12:47 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 
 
Log: 'System' Date/Time: 11/04/2014 2:23:37 AM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 11/04/2014 2:23:36 AM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 
 
Log: 'System' Date/Time: 11/04/2014 2:12:53 AM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 11/04/2014 2:12:53 AM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 
 
Log: 'System' Date/Time: 11/04/2014 1:11:47 AM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 11/04/2014 1:11:47 AM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 
 
Log: 'System' Date/Time: 10/04/2014 10:27:35 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 10/04/2014 10:27:35 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 
 
Log: 'System' Date/Time: 10/04/2014 10:01:44 PM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name ping.avast.com timed out after none of the configured DNS servers responded.
 
Log: 'System' Date/Time: 10/04/2014 8:09:21 PM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name ping.avast.com timed out after none of the configured DNS servers responded.
 
Log: 'System' Date/Time: 10/04/2014 2:29:04 AM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 09/04/2014 6:31:40 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 09/04/2014 6:31:39 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 

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#35
RKinner

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Try updating Avast.  That might get rid of some of the errors.


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#36
krisinluck

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Avast updates automatically.  I don't even know how to update it any other way.  Let me know if that's what I need to do, and how, and I'm on it.


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#37
RKinner

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Avast only updates the definitions automatically.  For the program: right click on the Avast ball.  Update,  Program.


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#38
krisinluck

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Sorry I've been absent today - had company twice today!  It's a been a busy day, since we don't get a lot of visitors.
 
It actually updated within 10 minutes of my last post on it's own - then the first round of visitors showed up.  It's current now.  
 
Here is the VEW Log I just ran:
 
Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 12/04/2014 5:15:27 PM
 
Note: All dates below are in the format dd/mm/yyyy
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 12/04/2014 9:29:56 PM
Type: Error Category: 0
Event: 10010 Source: Microsoft-Windows-DistributedCOM
The server {45597C98-80F6-4549-84FF-752CF55E2D29} did not register with DCOM within the required timeout.
 
Log: 'System' Date/Time: 11/04/2014 3:35:58 PM
Type: Error Category: 0
Event: 6008 Source: EventLog
The previous system shutdown at 10:29:49 AM on ?4/?11/?2014 was unexpected.
 
Log: 'System' Date/Time: 11/04/2014 2:26:21 AM
Type: Error Category: 0
Event: 7011 Source: Service Control Manager
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
 
Log: 'System' Date/Time: 11/04/2014 2:12:09 AM
Type: Error Category: 0
Event: 7006 Source: Service Control Manager
The ScRegSetValueExW call failed for Start with the following error:  Access is denied.
 
Log: 'System' Date/Time: 11/04/2014 2:12:09 AM
Type: Error Category: 0
Event: 7006 Source: Service Control Manager
The ScRegSetValueExW call failed for Start with the following error:  Access is denied.
 
Log: 'System' Date/Time: 11/04/2014 2:11:53 AM
Type: Error Category: 0
Event: 7006 Source: Service Control Manager
The ScRegSetValueExW call failed for Start with the following error:  Access is denied.
 
Log: 'System' Date/Time: 11/04/2014 2:11:53 AM
Type: Error Category: 0
Event: 7006 Source: Service Control Manager
The ScRegSetValueExW call failed for Start with the following error:  Access is denied.
 
Log: 'System' Date/Time: 11/04/2014 1:37:42 AM
Type: Error Category: 0
Event: 7011 Source: Service Control Manager
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
 
Log: 'System' Date/Time: 11/04/2014 1:24:01 AM
Type: Error Category: 0
Event: 7011 Source: Service Control Manager
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
 
Log: 'System' Date/Time: 11/04/2014 1:14:41 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:59 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:59 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:59 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:59 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:59 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:59 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:57 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:56 AM
Type: Error Category: 0
Event: 7001 Source: Service Control Manager
The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
 
Log: 'System' Date/Time: 11/04/2014 1:12:56 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
 
Log: 'System' Date/Time: 11/04/2014 1:12:56 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 12/04/2014 10:09:38 PM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name 7.0.0.223.lbl7.mailshell.net timed out after none of the configured DNS servers responded.
 
Log: 'System' Date/Time: 12/04/2014 9:37:40 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 12/04/2014 9:37:40 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 
 
Log: 'System' Date/Time: 12/04/2014 4:37:41 PM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name safebrowsing.google.com timed out after none of the configured DNS servers responded.
 
Log: 'System' Date/Time: 11/04/2014 8:54:56 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 11/04/2014 8:54:56 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 
 
Log: 'System' Date/Time: 11/04/2014 1:34:59 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 11/04/2014 1:34:59 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 
 
Log: 'System' Date/Time: 11/04/2014 1:31:28 PM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded.
 
Log: 'System' Date/Time: 11/04/2014 1:12:47 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 11/04/2014 1:12:47 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 
 
Log: 'System' Date/Time: 11/04/2014 2:23:37 AM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 11/04/2014 2:23:36 AM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 
 
Log: 'System' Date/Time: 11/04/2014 2:12:53 AM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 11/04/2014 2:12:53 AM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 
 
Log: 'System' Date/Time: 11/04/2014 1:11:47 AM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 11/04/2014 1:11:47 AM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 
 
Log: 'System' Date/Time: 10/04/2014 10:27:35 PM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped. 
 
Log: 'System' Date/Time: 10/04/2014 10:27:35 PM
Type: Warning Category: 0
Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 
 
Log: 'System' Date/Time: 10/04/2014 10:01:44 PM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name ping.avast.com timed out after none of the configured DNS servers responded.
 

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#39
RKinner

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No problem.  Wasn't here today either. 

 

Right click on the Avast ball and select About Avast!

 

It should say Program Version 2014.9.2016.  Does it?


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#40
krisinluck

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I have only Avast Online Security.  I'm on a Windows 7, and there is no "About Avast" showing anywhere.  I cannot find a version number anywhere.  I've right clicked on the ball in the browser.  I've right clicked on the on the desktop icon.

 

I feel really stupid, but I cannot find anything that will tell me the version.


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#41
RKinner

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Start, All Programs, Avast, Avast! Free Anti-Virus then when the program comes up select Help.


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#42
krisinluck

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It shows 2014.9.0.2016.  I don't have Free Anti-Virus.  I have the Internet Security Suite.  

 

I'm going to go weep somewhere for my lost brain.  I think it's scrambled!  Sorry to be pain.  I really did used to know how to fix problems on my computer 8 years ago or so.  I guess I've just been fortunate since then.


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#43
RKinner

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OK.  That's the latest version.  I think you need to run the built-in memory test and see if it finds any problems:

 

http://www.techrepub...windows-7/4574/


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#44
krisinluck

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Comes up clean on Standard.  I can't find the log, naturally, but it said no problems were detected before the reboot.  

 

Should I run one of the other options in the tool?


Edited by krisinluck, 14 April 2014 - 08:10 AM.

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#45
krisinluck

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I'm out the door by 6 am tomorrow (04/15) and will not be back at this computer until Wednesday evening.  I'm not abandoning this; I just have a lot of route work to do the next few days.  


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