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my computer infected multiple adware and foist ware [Solved]


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#1
bobgrange

bobgrange

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multiple pop ups and people talking on my computer. I don't know much about computers please help.


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#2
emeraldnzl

emeraldnzl

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Hello bobgrange,

 

Welcome to Geekstogo.

 

Please download Farbar Recovery Scan Tool from here and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Right click to run as administrator. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called (FRST.txt) in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run, it makes also another log (Addition.txt). Please also paste that into your reply.


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#3
bobgrange

bobgrange

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Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-03-2014 (ATTENTION: ====> FRST version is 27 days old and could be outdated)
Ran by Trish (administrator) on TRISH-PC on 09-04-2014 15:35:24
Running from C:\Users\Trish\Downloads
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 11
Boot Mode: Normal
 
The only official download link for FRST:
Download link from any site other than Bleeping Computer is unpermitted or outdated.
 
==================== Processes (Whitelisted) =================
 
(Stardock Corporation) C:\Program Files\Dell\DellDock\DockLogin.exe
() C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
(Microsoft Corporation) C:\Windows\system32\WLANExt.exe
(Dell Inc.) C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
(ArcSoft Inc.) C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe
(Dell Inc.) c:\Program Files (x86)\Common Files\Dell\Advanced Networking Service\hnm_svc.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG9\avgnsa.exe
(SupportSoft, Inc.) C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe
() C:\Program Files (x86)\RightSurf\updateRightSurf.exe
() C:\Program Files (x86)\RightSurf\bin\utilRightSurf.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG9\avgrsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG9\avgchsva.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG9\avgcsrva.exe
(Dell Inc.) C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
(CANON INC.) C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Microsoft Corporation) C:\Program Files\Windows Sidebar\sidebar.exe
() C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
(Microsoft Corporation) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
(Samsung Electronics Co., Ltd.) C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe
() C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Skype\Phone\Skype.exe
(Dell Inc.) C:\Program Files (x86)\Dell Remote Access\ezi_ra.exe
() C:\Program Files (x86)\RightSurf\bin\FilterApp_C64.exe
() C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
() C:\Program Files (x86)\RightSurf\bin\XTLSApp.exe
(CyberLink Corp.) C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
(Creative Technology Ltd) C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
(SupportSoft, Inc.) C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe
(SupportSoft, Inc.) C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG9\avgtray.exe
(ArcSoft Inc.) C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
(Sun Microsystems, Inc.) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(ArcSoft Inc.) C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
(Microsoft Corporation) C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
(SupportSoft, Inc.) C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
(Sun Microsystems, Inc.) C:\Windows\System32\jusched.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [Broadcom Wireless Manager UI] - C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe [4968960 2009-07-17] (Dell Inc.)
HKLM\...\Run: [CanonMyPrinter] - C:\Program Files\Canon\MyPrinter\BJMyPrt.exe [2184520 2009-03-24] (CANON INC.)
HKLM\...\Run: [CanonSolutionMenu] - C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe [767312 2009-03-18] (CANON INC.)
HKLM-x32\...\Run: [Dell DataSafe Online] - C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe [1779952 2009-09-12] ()
HKLM-x32\...\Run: [PDVDDXSrv] - C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe [140520 2009-06-25] (CyberLink Corp.)
HKLM-x32\...\Run: [Dell Webcam Central] - C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe [409744 2009-06-25] (Creative Technology Ltd)
HKLM-x32\...\Run: [DellComms] - C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe [206064 2009-05-05] (SupportSoft, Inc.)
HKLM-x32\...\Run: [DellSupportCenter] - C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe [206064 2009-05-22] (SupportSoft, Inc.)
HKLM-x32\...\Run: [AVG9_TRAY] - C:\Program Files (x86)\AVG\AVG9\avgtray.exe [2077536 2012-01-27] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [ArcSoft Connection Service] - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe [207424 2010-10-27] (ArcSoft Inc.)
HKLM-x32\...\Run: [SunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [252848 2012-07-03] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-22] (Adobe Systems Incorporated)
HKLM-x32\...\RunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] - "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [559616 2011-10-10] (Dell)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-3803751605-3413450213-3678672088-1001\...\Run: [msnmsgr] - C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe [4280184 2012-03-08] (Microsoft Corporation)
HKU\S-1-5-21-3803751605-3413450213-3678672088-1001\...\Run: [KiesHelper] - C:\Program Files (x86)\Samsung\Kies\KiesHelper.exe [928656 2011-04-14] (Samsung)
HKU\S-1-5-21-3803751605-3413450213-3678672088-1001\...\Run: [KiesTrayAgent] - C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe [3373968 2011-04-14] (Samsung Electronics Co., Ltd.)
HKU\S-1-5-21-3803751605-3413450213-3678672088-1001\...\Run: [KiesPDLR] - C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe [19872 2011-04-14] ()
HKU\S-1-5-21-3803751605-3413450213-3678672088-1001\...\Run: [Skype] - C:\Program Files (x86)\Skype\Phone\Skype.exe [20924576 2014-02-10] (Skype Technologies S.A.)
Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk
ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk
ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Naomi\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
ShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
 
==================== Internet (Whitelisted) ====================
 
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.jp.msn.com/USCON/20
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.jp.msn.com/USCON/20
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKCU - DefaultScope {5919B4A2-FBB9-436C-93C1-D5D83ED98495} URL = 
SearchScopes: HKCU - {5919B4A2-FBB9-436C-93C1-D5D83ED98495} URL = 
SearchScopes: HKCU - {A65F0822-580F-4655-9892-017589CAB58E} URL = 
BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssiea.dll (AVG Technologies CZ, s.r.o.)
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
BHO-x32: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll (CANON INC.)
BHO-x32: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
BHO-x32: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation)
BHO-x32: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: RightSurf - {88be1aa9-6740-461c-9e3e-f35eb8fa741c} - C:\Program Files (x86)\RightSurf\RightSurfBHO.dll (RightSurf)
BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKLM-x32 - Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll (CANON INC.)
Toolbar: HKCU - No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
Toolbar: HKCU - No Name - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} -  No File
DPF: HKLM-x32 {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgppa.dll (AVG Technologies CZ, s.r.o.)
Handler-x32: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll (AVG Technologies CZ, s.r.o.)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254
 
Chrome: 
=======
CHR DefaultSearchKeyword: google.co.nz
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\pdf.dll ()
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (CANON iMAGE GATEWAY Album Plugin Utility) - C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL (CANON INC.)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll No File
CHR Plugin: (Java™ Platform SE 7 U11) - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
CHR Plugin: (Windows Live Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Java Deployment Toolkit 7.0.110.21) - C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll No File
CHR Extension: (Google Docs) - C:\Users\Trish\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2013-05-18]
CHR Extension: (Google Drive) - C:\Users\Trish\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-05-18]
CHR Extension: (YouTube) - C:\Users\Trish\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-05-18]
CHR Extension: (Google Search) - C:\Users\Trish\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-05-18]
CHR Extension: (Google Wallet) - C:\Users\Trish\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-09-04]
CHR Extension: (Gmail) - C:\Users\Trish\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-05-18]
 
==================== Services (Whitelisted) =================
 
R2 ACDaemon; C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [113152 2010-03-18] (ArcSoft Inc.)
R2 avg9wd; C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe [308136 2010-07-20] (AVG Technologies CZ, s.r.o.)
S3 IJPLMSVC; C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE [116104 2009-02-11] ()
R2 Update RightSurf; C:\Program Files (x86)\RightSurf\updateRightSurf.exe [350496 2014-04-08] ()
R2 Util RightSurf; C:\Program Files (x86)\RightSurf\bin\utilRightSurf.exe [350496 2014-04-08] ()
R2 wltrysvc; C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe [3417088 2009-07-17] (Dell Inc.)
 
==================== Drivers (Whitelisted) ====================
 
R1 AvgLdx64; C:\Windows\System32\Drivers\avgldx64.sys [282976 2013-01-17] (AVG Technologies CZ, s.r.o.)
R1 AvgMfx64; C:\Windows\System32\Drivers\avgmfx64.sys [35664 2011-09-13] (AVG Technologies CZ, s.r.o.)
R1 AvgTdiA; C:\Windows\System32\Drivers\avgtdia.sys [317520 2011-05-06] (AVG Technologies CZ, s.r.o.)
S3 SQTECH905C; C:\Windows\System32\Drivers\Capt905c.sys [48448 2009-10-12] (Service & Quality Technology.)
R3 VIACRX64; C:\Windows\System32\DRIVERS\viacr64.sys [100864 2009-07-14] (VIA Technologies, Inc.              )
R1 wStLibG64; C:\Windows\System32\drivers\wStLibG64.sys [61112 2014-03-14] (StdLib)
 
==================== NetSvcs (Whitelisted) ===================
 
 
==================== One Month Created Files and Folders ========
 
2014-04-09 15:35 - 2014-04-09 15:36 - 00015001 _____ () C:\Users\Trish\Downloads\FRST.txt
2014-04-09 15:35 - 2014-04-09 15:35 - 00000000 ____D () C:\FRST
2014-04-09 15:31 - 2014-04-09 15:31 - 02157056 _____ (Farbar) C:\Users\Trish\Downloads\FRST64.exe
2014-04-09 13:36 - 2014-04-09 13:36 - 00000000 ____D () C:\Users\Trish\AppData\Local\{9CDA6645-6EC4-4E50-9FDF-9A0BA8B8FBAB}
2014-04-08 18:57 - 2014-04-08 18:58 - 00000000 ____D () C:\Users\Trish\AppData\Local\{D65F893C-EC02-4993-9F0B-A1FC718DB8EC}
2014-04-08 06:56 - 2014-04-08 06:56 - 00000000 ____D () C:\Users\Trish\AppData\Local\{7A9F920B-B6CC-446A-87EC-4B913CE2E41B}
2014-04-07 10:13 - 2014-04-07 10:16 - 00000000 ____D () C:\Users\Trish\AppData\Local\{6BA217A6-1728-46A4-A505-8E0FD3A6B257}
2014-04-06 20:46 - 2014-04-06 20:46 - 00040448 _____ () C:\Users\Trish\Downloads\4-04-2014.xls
2014-04-06 19:12 - 2014-04-06 19:12 - 00045056 _____ () C:\Users\Trish\Downloads\Trish 040414.xls
2014-04-06 09:31 - 2014-04-06 09:31 - 00000000 ____D () C:\Users\Trish\AppData\Local\{549D975F-6694-423A-9555-F9FEE636C79A}
2014-04-05 08:07 - 2014-04-05 08:07 - 00000000 ____D () C:\Users\Trish\AppData\Local\{FF1F40A6-3255-4AD3-971F-18E4BAAE050A}
2014-04-04 14:34 - 2014-04-04 14:34 - 00000000 ____D () C:\Users\Trish\AppData\Local\{ECCB701C-CAE7-4A7A-B76B-5DBBF66E7C42}
2014-04-03 15:08 - 2014-04-03 15:08 - 00000000 ____D () C:\Users\Trish\AppData\Local\{C68A91D4-FCDC-4750-9578-DC58B82FA097}
2014-04-02 18:55 - 2014-04-02 18:55 - 00000000 ____D () C:\Users\Trish\AppData\Local\{376373F3-39A1-4B1D-8117-D4CB3F7E327B}
2014-04-02 06:54 - 2014-04-02 06:55 - 00000000 ____D () C:\Users\Trish\AppData\Local\{2E58494B-DD9E-4A0F-8319-C112118C2A74}
2014-04-01 15:45 - 2014-04-01 15:45 - 00000000 ____D () C:\Users\Trish\AppData\Local\{0806A3B6-945E-4081-8AFB-A470C29C4BCB}
2014-03-31 13:45 - 2014-03-31 13:45 - 00000000 ____D () C:\Users\Trish\AppData\Local\{296A00CC-1DBB-4861-9597-1D83B6019F90}
2014-03-30 09:10 - 2014-03-30 09:10 - 00000000 ____D () C:\Users\Trish\AppData\Roaming\.minecraft
2014-03-30 08:41 - 2014-03-30 08:41 - 00000000 ____D () C:\Users\Trish\AppData\Local\{D7E01670-5354-4A9A-BC84-71B7471AAC03}
2014-03-29 14:22 - 2014-03-29 14:22 - 00000000 ____D () C:\Users\Trish\AppData\Local\{EA1719F5-F91E-4A96-9565-68EDD9459D32}
2014-03-28 11:40 - 2014-03-28 11:40 - 00000000 ____D () C:\Users\Trish\AppData\Local\{6E0441A4-BD0D-407F-9509-354D9BEFB1FF}
2014-03-27 06:41 - 2014-03-27 06:41 - 00000000 ____D () C:\Users\Trish\AppData\Local\{C97F4FFD-F7C7-45F0-8974-07C7188A1FFA}
2014-03-26 16:27 - 2014-03-26 16:27 - 00000000 ____D () C:\Users\Trish\AppData\Local\{0FB1AB6C-4D85-45DB-B223-C31D17CBA0E2}
2014-03-26 16:15 - 2014-03-26 16:15 - 00000000 ____D () C:\Users\Trish\AppData\Local\{E8DFCD1C-82D3-4F46-B0ED-A40B726B14B8}
2014-03-25 08:00 - 2014-03-25 08:01 - 00000000 ____D () C:\Users\Trish\AppData\Local\{8545E0A9-57B1-4F39-8885-2763171057C0}
2014-03-24 11:58 - 2014-03-24 11:58 - 00000000 ____D () C:\Users\Trish\AppData\Local\{6933BBF7-5CE4-4B79-A2C1-C498359CA82B}
2014-03-23 20:09 - 2014-04-06 20:43 - 00039424 _____ () C:\Users\Trish\Downloads\21-3-2014.xls
2014-03-23 20:00 - 2014-03-23 20:00 - 00000000 ____D () C:\Users\Trish\AppData\Local\{813C9C0A-6C68-42EA-A8BF-7FC790C17BED}
2014-03-23 07:59 - 2014-03-23 07:59 - 00000000 ____D () C:\Users\Trish\AppData\Local\{DA6794A3-BBFC-448D-ABE8-325C447BD2BB}
2014-03-22 08:20 - 2014-03-22 08:20 - 00000000 ____D () C:\Users\Trish\AppData\Local\{0966B08E-09B6-4D7C-92FE-5B4A5007F93A}
2014-03-21 17:58 - 2014-03-21 17:58 - 00000000 ____D () C:\Users\Trish\AppData\Local\{3239C0E1-B850-43A2-9845-61CFD3820DBA}
2014-03-21 16:43 - 2014-03-21 16:43 - 00047104 _____ () C:\Users\Trish\Downloads\Trish 210313.xls
2014-03-21 06:44 - 2014-03-21 06:46 - 00000000 ____D () C:\b969f585708938293cd3
2014-03-21 05:57 - 2014-03-21 05:57 - 00000000 ____D () C:\Users\Trish\AppData\Local\{470BC395-317D-4A07-8D74-8031D18C70A8}
2014-03-18 18:26 - 2014-03-18 18:26 - 00000000 ____D () C:\Users\Trish\AppData\Local\{42150872-F2AC-4E07-B0CE-680EE7165658}
2014-03-17 16:07 - 2014-03-17 16:11 - 00000000 ____D () C:\Users\Trish\AppData\Local\{54CF282C-28FE-4AFC-85FC-F8EFC485361A}
2014-03-16 14:00 - 2014-03-16 14:00 - 00000000 ____D () C:\Users\Trish\AppData\Local\{1C26DD2A-9249-4A7C-8DAA-C96C1096A2C5}
2014-03-15 16:11 - 2014-03-15 16:11 - 00000000 ____D () C:\Users\Trish\AppData\Local\{7D50F942-9785-4E59-B614-DD07DE61C738}
2014-03-14 13:00 - 2014-03-14 13:00 - 00061112 _____ (StdLib) C:\Windows\system32\Drivers\wStLibG64.sys
2014-03-14 12:28 - 2014-03-14 12:28 - 00000000 ____D () C:\Users\Trish\AppData\Local\{C7F3C801-25A0-4752-BB4F-BE35A0EE7E69}
2014-03-13 15:15 - 2014-03-01 18:05 - 23133696 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-03-13 15:15 - 2014-03-01 17:17 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-03-13 15:15 - 2014-03-01 17:16 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-03-13 15:15 - 2014-03-01 16:58 - 02765824 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-03-13 15:15 - 2014-03-01 16:52 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-03-13 15:15 - 2014-03-01 16:51 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-03-13 15:15 - 2014-03-01 16:42 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-03-13 15:15 - 2014-03-01 16:40 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-03-13 15:15 - 2014-03-01 16:37 - 00574976 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-03-13 15:15 - 2014-03-01 16:33 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-03-13 15:15 - 2014-03-01 16:33 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-03-13 15:15 - 2014-03-01 16:32 - 00708608 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-03-13 15:15 - 2014-03-01 16:30 - 17074688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-03-13 15:15 - 2014-03-01 16:23 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-03-13 15:15 - 2014-03-01 16:17 - 00218624 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-03-13 15:15 - 2014-03-01 16:11 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-03-13 15:15 - 2014-03-01 16:02 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-03-13 15:15 - 2014-03-01 15:54 - 05768704 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-03-13 15:15 - 2014-03-01 15:52 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-03-13 15:15 - 2014-03-01 15:51 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-03-13 15:15 - 2014-03-01 15:47 - 02168320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-03-13 15:15 - 2014-03-01 15:43 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-03-13 15:15 - 2014-03-01 15:43 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-03-13 15:15 - 2014-03-01 15:42 - 00627200 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-03-13 15:15 - 2014-03-01 15:40 - 00440832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-03-13 15:15 - 2014-03-01 15:38 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-03-13 15:15 - 2014-03-01 15:37 - 00553472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-03-13 15:15 - 2014-03-01 15:35 - 02041856 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-03-13 15:15 - 2014-03-01 15:18 - 13051904 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-03-13 15:15 - 2014-03-01 15:16 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-03-13 15:15 - 2014-03-01 15:14 - 04244480 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-03-13 15:15 - 2014-03-01 15:10 - 02334208 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-03-13 15:15 - 2014-03-01 15:03 - 00524288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-03-13 15:15 - 2014-03-01 15:00 - 01964032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-03-13 15:15 - 2014-03-01 14:57 - 11266048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-03-13 15:15 - 2014-03-01 14:38 - 01393664 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-03-13 15:15 - 2014-03-01 14:32 - 01820160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-03-13 15:15 - 2014-03-01 14:27 - 01156096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-03-13 15:15 - 2014-03-01 14:25 - 00817664 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-03-13 15:15 - 2014-03-01 14:25 - 00703488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-03-13 15:15 - 2014-02-07 13:23 - 03156480 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-03-13 15:15 - 2014-01-29 14:32 - 00484864 _____ (Microsoft Corporation) C:\Windows\system32\wer.dll
2014-03-13 15:15 - 2014-01-29 14:06 - 00381440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wer.dll
2014-03-13 15:15 - 2014-01-28 14:32 - 00228864 _____ (Microsoft Corporation) C:\Windows\system32\wwansvc.dll
2014-03-13 15:13 - 2014-02-04 14:32 - 01424384 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2014-03-13 15:13 - 2014-02-04 14:32 - 00624128 _____ (Microsoft Corporation) C:\Windows\system32\qedit.dll
2014-03-13 15:13 - 2014-02-04 14:04 - 01230336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll
2014-03-13 15:13 - 2014-02-04 14:04 - 00509440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qedit.dll
2014-03-13 07:53 - 2014-03-13 07:53 - 00000000 ____D () C:\Users\Trish\AppData\Local\{4D717A78-4D3F-4496-97DE-3296E3CA12A2}
2014-03-12 19:38 - 2014-03-12 19:39 - 00000000 ____D () C:\Users\Trish\AppData\Local\{6398CC11-D0C4-4FFC-9CFE-35DC5190AE94}
2014-03-12 07:38 - 2014-03-12 07:38 - 00000000 ____D () C:\Users\Trish\AppData\Local\{BA592FDF-B962-43E8-ABDA-B4C9DE366A53}
2014-03-11 16:08 - 2014-03-11 16:08 - 00000000 ____D () C:\Users\Trish\AppData\Local\{8BF6E46E-FE75-4AA6-B346-B94BDB052903}
2014-03-10 20:15 - 2014-03-10 20:15 - 00000000 ____D () C:\Users\Trish\AppData\Local\{D379A75A-89C3-4B6A-A5D3-C0DC10E397AE}
2014-03-10 08:14 - 2014-03-10 08:14 - 00000000 ____D () C:\Users\Trish\AppData\Local\{BC9B9BE0-F9BA-4C3E-9C9F-5CEA699AF988}
 
==================== One Month Modified Files and Folders =======
 
2014-04-09 15:36 - 2014-04-09 15:35 - 00015001 _____ () C:\Users\Trish\Downloads\FRST.txt
2014-04-09 15:36 - 2012-04-15 11:50 - 00000000 ____D () C:\Users\Trish\AppData\Roaming\Skype
2014-04-09 15:35 - 2014-04-09 15:35 - 00000000 ____D () C:\FRST
2014-04-09 15:31 - 2014-04-09 15:31 - 02157056 _____ (Farbar) C:\Users\Trish\Downloads\FRST64.exe
2014-04-09 15:01 - 2009-07-14 17:10 - 01055512 _____ () C:\Windows\WindowsUpdate.log
2014-04-09 14:48 - 2013-05-18 16:09 - 00000896 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-04-09 14:37 - 2012-04-10 07:15 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-04-09 13:42 - 2009-07-14 16:45 - 00014240 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-04-09 13:42 - 2009-07-14 16:45 - 00014240 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-04-09 13:39 - 2009-07-14 17:13 - 00782510 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-04-09 13:36 - 2014-04-09 13:36 - 00000000 ____D () C:\Users\Trish\AppData\Local\{9CDA6645-6EC4-4E50-9FDF-9A0BA8B8FBAB}
2014-04-09 13:36 - 2010-03-26 18:08 - 00000000 ____D () C:\Users\Trish\Tracing
2014-04-09 13:35 - 2013-05-18 16:09 - 00000892 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-04-09 13:35 - 2010-03-13 17:58 - 00000000 ____D () C:\Users\Trish\AppData\Local\SoftThinks
2014-04-09 13:35 - 2010-01-26 04:26 - 00000000 ____D () C:\Users\Default\AppData\Local\SoftThinks
2014-04-09 13:35 - 2010-01-26 04:26 - 00000000 ____D () C:\Users\Default User\AppData\Local\SoftThinks
2014-04-09 13:35 - 2010-01-26 04:09 - 00000000 ____D () C:\Program Files (x86)\Dell DataSafe Local Backup
2014-04-09 13:35 - 2009-07-14 17:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-04-09 13:35 - 2009-07-14 16:51 - 00175886 _____ () C:\Windows\setupact.log
2014-04-09 13:35 - 2009-07-14 14:34 - 00000702 _____ () C:\Windows\win.ini
2014-04-08 18:58 - 2014-04-08 18:57 - 00000000 ____D () C:\Users\Trish\AppData\Local\{D65F893C-EC02-4993-9F0B-A1FC718DB8EC}
2014-04-08 16:32 - 2010-03-17 09:02 - 00000000 ____D () C:\Windows\system32\Drivers\Avg
2014-04-08 06:56 - 2014-04-08 06:56 - 00000000 ____D () C:\Users\Trish\AppData\Local\{7A9F920B-B6CC-446A-87EC-4B913CE2E41B}
2014-04-07 20:24 - 2013-09-03 11:48 - 00000000 ____D () C:\Users\Trish\Documents\Premier Books
2014-04-07 10:16 - 2014-04-07 10:13 - 00000000 ____D () C:\Users\Trish\AppData\Local\{6BA217A6-1728-46A4-A505-8E0FD3A6B257}
2014-04-06 20:46 - 2014-04-06 20:46 - 00040448 _____ () C:\Users\Trish\Downloads\4-04-2014.xls
2014-04-06 20:43 - 2014-03-23 20:09 - 00039424 _____ () C:\Users\Trish\Downloads\21-3-2014.xls
2014-04-06 19:12 - 2014-04-06 19:12 - 00045056 _____ () C:\Users\Trish\Downloads\Trish 040414.xls
2014-04-06 09:31 - 2014-04-06 09:31 - 00000000 ____D () C:\Users\Trish\AppData\Local\{549D975F-6694-423A-9555-F9FEE636C79A}
2014-04-05 08:43 - 2013-05-18 16:09 - 00003892 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-04-05 08:43 - 2013-05-18 16:09 - 00003640 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-04-05 08:07 - 2014-04-05 08:07 - 00000000 ____D () C:\Users\Trish\AppData\Local\{FF1F40A6-3255-4AD3-971F-18E4BAAE050A}
2014-04-04 14:34 - 2014-04-04 14:34 - 00000000 ____D () C:\Users\Trish\AppData\Local\{ECCB701C-CAE7-4A7A-B76B-5DBBF66E7C42}
2014-04-03 15:08 - 2014-04-03 15:08 - 00000000 ____D () C:\Users\Trish\AppData\Local\{C68A91D4-FCDC-4750-9578-DC58B82FA097}
2014-04-02 18:55 - 2014-04-02 18:55 - 00000000 ____D () C:\Users\Trish\AppData\Local\{376373F3-39A1-4B1D-8117-D4CB3F7E327B}
2014-04-02 06:55 - 2014-04-02 06:54 - 00000000 ____D () C:\Users\Trish\AppData\Local\{2E58494B-DD9E-4A0F-8319-C112118C2A74}
2014-04-01 15:45 - 2014-04-01 15:45 - 00000000 ____D () C:\Users\Trish\AppData\Local\{0806A3B6-945E-4081-8AFB-A470C29C4BCB}
2014-03-31 13:45 - 2014-03-31 13:45 - 00000000 ____D () C:\Users\Trish\AppData\Local\{296A00CC-1DBB-4861-9597-1D83B6019F90}
2014-03-30 09:10 - 2014-03-30 09:10 - 00000000 ____D () C:\Users\Trish\AppData\Roaming\.minecraft
2014-03-30 08:41 - 2014-03-30 08:41 - 00000000 ____D () C:\Users\Trish\AppData\Local\{D7E01670-5354-4A9A-BC84-71B7471AAC03}
2014-03-29 14:22 - 2014-03-29 14:22 - 00000000 ____D () C:\Users\Trish\AppData\Local\{EA1719F5-F91E-4A96-9565-68EDD9459D32}
2014-03-28 11:40 - 2014-03-28 11:40 - 00000000 ____D () C:\Users\Trish\AppData\Local\{6E0441A4-BD0D-407F-9509-354D9BEFB1FF}
2014-03-27 06:41 - 2014-03-27 06:41 - 00000000 ____D () C:\Users\Trish\AppData\Local\{C97F4FFD-F7C7-45F0-8974-07C7188A1FFA}
2014-03-26 16:58 - 2010-12-31 15:47 - 00000000 ____D () C:\Windows\System32\Tasks\Games
2014-03-26 16:27 - 2014-03-26 16:27 - 00000000 ____D () C:\Users\Trish\AppData\Local\{0FB1AB6C-4D85-45DB-B223-C31D17CBA0E2}
2014-03-26 16:15 - 2014-03-26 16:15 - 00000000 ____D () C:\Users\Trish\AppData\Local\{E8DFCD1C-82D3-4F46-B0ED-A40B726B14B8}
2014-03-25 11:24 - 2014-03-02 13:59 - 00011740 _____ () C:\Users\Trish\Documents\Budget from March 2014.xlsx
2014-03-25 08:01 - 2014-03-25 08:00 - 00000000 ____D () C:\Users\Trish\AppData\Local\{8545E0A9-57B1-4F39-8885-2763171057C0}
2014-03-24 11:58 - 2014-03-24 11:58 - 00000000 ____D () C:\Users\Trish\AppData\Local\{6933BBF7-5CE4-4B79-A2C1-C498359CA82B}
2014-03-23 20:00 - 2014-03-23 20:00 - 00000000 ____D () C:\Users\Trish\AppData\Local\{813C9C0A-6C68-42EA-A8BF-7FC790C17BED}
2014-03-23 07:59 - 2014-03-23 07:59 - 00000000 ____D () C:\Users\Trish\AppData\Local\{DA6794A3-BBFC-448D-ABE8-325C447BD2BB}
2014-03-22 08:20 - 2014-03-22 08:20 - 00000000 ____D () C:\Users\Trish\AppData\Local\{0966B08E-09B6-4D7C-92FE-5B4A5007F93A}
2014-03-21 17:58 - 2014-03-21 17:58 - 00000000 ____D () C:\Users\Trish\AppData\Local\{3239C0E1-B850-43A2-9845-61CFD3820DBA}
2014-03-21 16:43 - 2014-03-21 16:43 - 00047104 _____ () C:\Users\Trish\Downloads\Trish 210313.xls
2014-03-21 16:40 - 2010-01-26 05:59 - 00595160 _____ () C:\Windows\PFRO.log
2014-03-21 06:46 - 2014-03-21 06:44 - 00000000 ____D () C:\b969f585708938293cd3
2014-03-21 06:46 - 2013-09-04 16:55 - 00000000 ____D () C:\Windows\system32\MRT
2014-03-21 06:44 - 2010-04-05 07:02 - 90015360 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-03-21 05:57 - 2014-03-21 05:57 - 00000000 ____D () C:\Users\Trish\AppData\Local\{470BC395-317D-4A07-8D74-8031D18C70A8}
2014-03-18 18:26 - 2014-03-18 18:26 - 00000000 ____D () C:\Users\Trish\AppData\Local\{42150872-F2AC-4E07-B0CE-680EE7165658}
2014-03-17 16:45 - 2013-05-18 16:09 - 00002185 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-03-17 16:11 - 2014-03-17 16:07 - 00000000 ____D () C:\Users\Trish\AppData\Local\{54CF282C-28FE-4AFC-85FC-F8EFC485361A}
2014-03-16 14:00 - 2014-03-16 14:00 - 00000000 ____D () C:\Users\Trish\AppData\Local\{1C26DD2A-9249-4A7C-8DAA-C96C1096A2C5}
2014-03-15 16:11 - 2014-03-15 16:11 - 00000000 ____D () C:\Users\Trish\AppData\Local\{7D50F942-9785-4E59-B614-DD07DE61C738}
2014-03-14 13:00 - 2014-03-14 13:00 - 00061112 _____ (StdLib) C:\Windows\system32\Drivers\wStLibG64.sys
2014-03-14 12:28 - 2014-03-14 12:28 - 00000000 ____D () C:\Users\Trish\AppData\Local\{C7F3C801-25A0-4752-BB4F-BE35A0EE7E69}
2014-03-14 12:27 - 2009-07-14 16:45 - 00427528 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-03-14 12:25 - 2013-05-18 15:29 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2014-03-14 12:25 - 2013-05-18 15:29 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight
2014-03-13 15:47 - 2010-01-26 04:11 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-03-13 07:53 - 2014-03-13 07:53 - 00000000 ____D () C:\Users\Trish\AppData\Local\{4D717A78-4D3F-4496-97DE-3296E3CA12A2}
2014-03-12 19:39 - 2014-03-12 19:38 - 00000000 ____D () C:\Users\Trish\AppData\Local\{6398CC11-D0C4-4FFC-9CFE-35DC5190AE94}
2014-03-12 07:38 - 2014-03-12 07:38 - 00000000 ____D () C:\Users\Trish\AppData\Local\{BA592FDF-B962-43E8-ABDA-B4C9DE366A53}
2014-03-12 07:37 - 2012-04-10 07:15 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-03-12 07:37 - 2012-04-10 07:15 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-03-12 07:37 - 2011-09-15 07:21 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-03-11 16:08 - 2014-03-11 16:08 - 00000000 ____D () C:\Users\Trish\AppData\Local\{8BF6E46E-FE75-4AA6-B346-B94BDB052903}
2014-03-10 20:15 - 2014-03-10 20:15 - 00000000 ____D () C:\Users\Trish\AppData\Local\{D379A75A-89C3-4B6A-A5D3-C0DC10E397AE}
2014-03-10 08:14 - 2014-03-10 08:14 - 00000000 ____D () C:\Users\Trish\AppData\Local\{BC9B9BE0-F9BA-4C3E-9C9F-5CEA699AF988}
 
Some content of TEMP:
====================
C:\Users\Trish\AppData\Local\Temp\FlashPlayerUpdate.exe
C:\Users\Trish\AppData\Local\Temp\gqqmwera.dll
C:\Users\Trish\AppData\Local\Temp\jre-6u19-windows-i586-iftw-rv.exe
C:\Users\Trish\AppData\Local\Temp\jre-6u20-windows-i586-iftw-rv.exe
C:\Users\Trish\AppData\Local\Temp\jre-6u21-windows-i586-iftw-rv.exe
C:\Users\Trish\AppData\Local\Temp\jre-6u22-windows-i586-iftw-rv.exe
C:\Users\Trish\AppData\Local\Temp\jre-6u23-windows-i586-iftw-rv.exe
C:\Users\Trish\AppData\Local\Temp\jre-6u24-windows-i586-iftw-rv.exe
C:\Users\Trish\AppData\Local\Temp\jre-6u26-windows-i586-iftw-rv.exe
C:\Users\Trish\AppData\Local\Temp\jre-7u11-windows-i586-iftw.exe
C:\Users\Trish\AppData\Local\Temp\jre-7u45-windows-i586-iftw.exe
C:\Users\Trish\AppData\Local\Temp\MSETUP4.EXE
C:\Users\Trish\AppData\Local\Temp\MSN965.exe
C:\Users\Trish\AppData\Local\Temp\ose00000.exe
C:\Users\Trish\AppData\Local\Temp\qsettxhv.dll
C:\Users\Trish\AppData\Local\Temp\wlsetup-cvr.exe
C:\Users\Trish\AppData\Local\Temp\Zynga.exe
 
 
==================== Bamital & volsnap Check =================
 
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
 
 
LastRegBack: 2014-04-09 14:24
 
==================== End Of Log ============================

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 13-03-2014
Ran by Trish at 2014-04-09 15:36:32
Running from C:\Users\Trish\Downloads
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
AV: AVG Anti-Virus Free (Enabled - Up to date) {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
AS: AVG Anti-Virus Free (Enabled - Up to date) {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 
==================== Installed Programs ======================
 
 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
Adobe Flash Player 12 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 12.0.0.77 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.06) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.06 - Adobe Systems Incorporated)
Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
Aff Packages (HKCU\...\Aff Packages) (Version:  - ) <==== ATTENTION
ArcSoft MediaImpression (HKLM-x32\...\{9EC9754D-CA34-4293-B5DB-3BD245A88A43}) (Version: 1.5.42.419 - ArcSoft)
AVG Free 9.0 (HKLM-x32\...\AVG9Uninstall) (Version:  - AVG Technologies)
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version:  - )
Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version:  - )
Canon MP Navigator EX 3.0 (HKLM-x32\...\MP Navigator EX 3.0) (Version:  - )
Canon MP270 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP270_series) (Version:  - )
Canon Utilities Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version:  - )
Canon Utilities My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
Canon Utilities Solution Menu (HKLM-x32\...\CanonSolutionMenu) (Version:  - )
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 4.98.70.0 - Conexant)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Communications (Support Software) (HKLM-x32\...\{351DE0AB-7787-4497-9A7A-4AA9E3A4E290}) (Version: 1.0.09094 - Dell)
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.60 - Dell)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.60 - Dell)
Dell DataSafe Online (HKLM-x32\...\{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}) (Version: 1.1.0031 - Dell, Inc.)
Dell Dock (HKLM\...\{E60B7350-EA5F-41E0-9D6F-E508781E36D2}) (Version: 2.0.0 - Dell)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell Remote Access (HKLM-x32\...\{F66A31D9-7831-4FBA-BA02-C411C0047CC5}) (Version: 1.3.0.0 - Dell Inc.)
Dell Support Center (Support Software) (HKLM-x32\...\{E3BFEE55-39E2-4BE0-B966-89FE583822C1}) (Version: 2.5.09100 - Dell)
Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 1.40.05 - Creative Technology Ltd)
Dell Wireless WLAN Card Utility (HKLM\...\Dell Wireless WLAN Card Utility) (Version: 5.30.21.0 - Dell Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 33.0.1750.154 - Google Inc.)
Google Update Helper (x32 Version: 1.3.23.9 - Google Inc.) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - Intel Corporation)
Java 7 Update 11 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217011FF}) (Version: 7.0.110 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.0 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 17 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416017FF}) (Version: 6.0.170 - Sun Microsystems, Inc.)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Live! Cam Avatar Creator (HKLM-x32\...\{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}) (Version: 4.6.3009.1 - Creative Technology Ltd)
Malwarebytes' Anti-Malware (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version:  - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional 2007 (HKLM-x32\...\PROR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Search Enhancement Pack (x32 Version: 3.0.133.0 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}) (Version: 8.0.58299 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (HKLM\...\{EE936C7A-EA40-31D5-9B65-8E3E089C3828}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MyDSC2 (HKLM-x32\...\{83D96ED0-98AA-4515-8DDC-816F3EFDD104}) (Version: 1.0 - My Company Name)
PowerDVD DX (HKLM-x32\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version: 8.3.5424 - CyberLink Corp.)
RightSurf (HKLM\...\RightSurf) (Version: 2014.02.05.222251 - RightSurf) <==== ATTENTION
Roxio Burn (HKLM-x32\...\{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}) (Version: 1.01 - Roxio)
Roxio Burn (x32 Version: 1.01 - Roxio) Hidden
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.0.0.11042_28 - Samsung Electronics Co., Ltd.)
Samsung Kies (x32 Version: 2.0.0.11042_28 - Samsung Electronics Co., Ltd.) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.3.2250.0 - SAMSUNG Electronics Co., Ltd.)
Skype™ 6.14 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.14.104 - Skype Technologies S.A.)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{6FAA03BD-2B51-4029-9AD9-64A3B8E3C84C}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_PROR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_PROR_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_PROR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROR_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROR_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2878234) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{EC1934B0-AE0F-4BBD-8955-54BB3247ED9E}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_PROR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_PROR_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_PROR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Visual C++ 8.0 Runtime Setup Package (x64) (HKLM-x32\...\{2FDBBCEA-62DB-45F4-B6E5-0E1FB2A1F29D}) (Version: 9.0.0.623 - AVG Technologies CZ, s.r.o.)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
 
==================== Restore Points  =========================
 
28-02-2014 09:51:13 Windows Update
06-03-2014 22:39:08 Avg Update
13-03-2014 03:45:29 Windows Update
20-03-2014 18:44:16 Windows Update
30-03-2014 00:07:29 Scheduled Checkpoint
06-04-2014 22:36:38 Scheduled Checkpoint
 
==================== Hosts content: ==========================
 
2009-07-14 14:34 - 2009-06-11 09:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts
 
==================== Scheduled Tasks (whitelisted) =============
 
Task: {192CAB3C-4043-46E9-845B-5195D08FB7B7} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-03-12] (Adobe Systems Incorporated)
Task: {20867A77-D777-4689-B583-349ECB4FDC93} - System32\Tasks\DC058KK1\Administrator - Start WLAN Tray Applet => C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE [2009-07-17] (Dell Inc.)
Task: {5A2007C9-5C16-4C60-9A58-2239D696D7A4} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-05-18] (Google Inc.)
Task: {623F23EF-D8E6-45A7-A4C8-11549B26A2F5} - System32\Tasks\{D3FA8F8E-E115-4AC9-BA10-EAE299C8BC73} => Iexplore.exe http://ui.skype.com/...=lightinstaller
Task: {6D32EDAE-DA91-433E-B992-6A857040CBA4} - System32\Tasks\Microsoft\Windows\WindowsBackup\AutomaticBackup => Rundll32.exe /d sdengin2.dll,ExecuteScheduledBackup
Task: {6E872FC1-4E13-4C54-B9E2-93363513EAB9} - System32\Tasks\JavaUpdateSched => C:\Windows\System32\jusched.exe [2010-01-26] (Sun Microsystems, Inc.)
Task: {C5ADFF71-C8B5-4000-8D09-70BA005FB8BB} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-05-18] (Google Inc.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
 
==================== Loaded Modules (whitelisted) =============
 
2010-01-26 04:06 - 2009-07-17 13:06 - 00033280 _____ () C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
2010-01-26 04:06 - 2009-07-17 13:06 - 00058368 _____ () C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwlrmt.dll
2014-02-06 10:22 - 2014-04-08 17:01 - 00350496 _____ () C:\Program Files (x86)\RightSurf\updateRightSurf.exe
2014-02-06 14:48 - 2014-04-08 16:30 - 00350496 _____ () C:\Program Files (x86)\RightSurf\bin\utilRightSurf.exe
2010-01-26 04:09 - 2011-08-19 03:05 - 02751808 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
2011-04-14 18:57 - 2011-04-14 18:57 - 00019872 _____ () C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
2014-03-14 13:00 - 2014-03-14 13:00 - 00287008 _____ () C:\Program Files (x86)\RightSurf\bin\FilterApp_C64.exe
2009-09-12 06:07 - 2009-09-12 06:07 - 01779952 _____ () C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
2014-03-21 06:32 - 2014-04-02 08:35 - 00094496 _____ () C:\Program Files (x86)\RightSurf\bin\XTLSApp.exe
2012-12-28 08:09 - 2012-12-28 08:09 - 00055816 _____ () C:\Users\Trish\AppData\Local\Temp\d0d94490-af44-4ddb-bc13-e620b29d93f9\CliSecureRT.dll
2009-09-12 06:08 - 2009-09-12 06:08 - 00268016 _____ () C:\Program Files (x86)\Dell DataSafe Online\SdbShared.dll
2009-09-12 06:05 - 2009-09-12 06:05 - 00058608 _____ () C:\Program Files (x86)\Dell DataSafe Online\BalloonWindow.dll
2009-09-12 06:08 - 2009-09-12 06:08 - 00095472 _____ () C:\Program Files (x86)\Dell DataSafe Online\SdbUI.dll
2009-09-12 06:08 - 2009-09-12 06:08 - 00140528 _____ () C:\Program Files (x86)\Dell DataSafe Online\SdbShared.XmlSerializers.dll
2009-08-22 04:57 - 2009-08-22 04:57 - 00017648 _____ () C:\Program Files (x86)\Dell DataSafe Online\cpputils.dll
2014-03-17 16:45 - 2014-03-15 12:50 - 00051016 _____ () C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\chrome_elf.dll
2014-03-21 06:32 - 2014-04-02 08:35 - 00179488 _____ () C:\Program Files (x86)\RightSurf\bin\xtlsapp.dll
2014-03-17 16:45 - 2014-03-15 12:50 - 00716616 _____ () C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\libglesv2.dll
2014-03-17 16:45 - 2014-03-15 12:50 - 00100168 _____ () C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\libegl.dll
2014-03-17 16:45 - 2014-03-15 12:50 - 04061000 _____ () C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\pdf.dll
2014-03-17 16:45 - 2014-03-15 12:50 - 00394568 _____ () C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\ppGoogleNaClPluginChrome.dll
2014-03-17 16:45 - 2014-03-15 12:50 - 01647432 _____ () C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\ffmpegsumo.dll
2014-03-17 16:45 - 2014-03-15 12:50 - 13637448 _____ () C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\PepperFlash\pepflashplayer.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
AlternateDataStreams: C:\Users\Public\Documents\Identification.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Public\Documents\Identification.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Public\Documents\Naomi-1.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Public\Documents\Naomi-1.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Public\Documents\Naomi-2.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Public\Documents\Naomi-2.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Public\Documents\Naomi-3.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Public\Documents\Naomi-3.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Public\Documents\Naomi-4.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Public\Documents\Naomi-4.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Public\Documents\Naomi-5.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Public\Documents\Naomi-5.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Public\Documents\Tyronne x1.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Public\Documents\Tyronne x1.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Public\Documents\Tyronne x2.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Public\Documents\Tyronne x2.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Public\Documents\Tyronne x3.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Public\Documents\Tyronne x3.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Trish\Downloads\RE [Distributor Patricia Duthie] Invoice Batch.eml:OECustomProperty
AlternateDataStreams: C:\Users\Trish\Documents\Bond Lodgement.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Trish\Documents\Bond Lodgement.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Trish\Documents\Deposit Slip.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Trish\Documents\Deposit Slip.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Trish\Documents\girls-darker .jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Trish\Documents\girls-darker .jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Trish\Documents\Hort.Cert.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Trish\Documents\Hort.Cert.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Trish\Documents\Image (8).jpg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Trish\Documents\Image (8).jpg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Trish\Documents\Notice -Flat.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Trish\Documents\Notice -Flat.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Trish\Documents\Notice A.Mcdonald.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Trish\Documents\Notice A.Mcdonald.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Trish\Documents\Polytech.cert..jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Trish\Documents\Polytech.cert..jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Trish\Documents\RE_ Password_ ME_CFS Nelson support Group Inc.eml:OECustomProperty
AlternateDataStreams: C:\Users\Trish\Documents\winz.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Trish\Documents\winz.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Trish\Documents\winz2.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Trish\Documents\winz2.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
 
==================== Safe Mode (whitelisted) ===================
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcmscsvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MCODS => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MpfService => ""="Service"
 
==================== Disabled items from MSCONFIG ==============
 
MSCONFIG\startupreg: Desktop Disc Tool => "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
 
==================== Faulty Device Manager Devices =============
 
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (04/07/2014 10:12:49 AM) (Source: Swapdrive Backup) (User: )
Description: Swapdrive Backup: Web Service Error: System.Net.WebException: The remote name could not be resolved: 'wsvcdell.backup.com'
   at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   at System.Net.HttpWebRequest.GetRequestStream()
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Swapdrive.Shared.com.backup.uswsvcdell.Service.GetInfo(GetInfoRequest req)
   at Swapdrive.Shared.ActivationWsvcs.GetInfo()
 
Error: (04/06/2014 07:00:00 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (04/06/2014 05:51:04 PM) (Source: Swapdrive Backup) (User: )
Description: Swapdrive Backup: Web Service Error: System.Net.WebException: The remote name could not be resolved: 'wsvcdell.backup.com'
   at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   at System.Net.HttpWebRequest.GetRequestStream()
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Swapdrive.Shared.com.backup.uswsvcdell.Service.GetInfo(GetInfoRequest req)
   at Swapdrive.Shared.ActivationWsvcs.GetInfo()
 
Error: (04/03/2014 06:59:06 PM) (Source: Application Hang) (User: )
Description: The program Skype.exe version 6.14.59.104 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 2f4
 
Start Time: 01cf4ee9ef530d5a
 
Termination Time: 30
 
Application Path: C:\Program Files (x86)\Skype\Phone\Skype.exe
 
Report Id: 6c4d1a5f-bafd-11e3-9c55-00262d1d87ff
 
Error: (03/30/2014 06:00:00 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (03/27/2014 06:41:28 AM) (Source: Swapdrive Backup) (User: )
Description: Swapdrive Backup: Web Service Error: System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 1.1.1.3:443
   at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   at System.Net.HttpWebRequest.GetRequestStream()
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Swapdrive.Shared.com.backup.uswsvcdell.Service.GetInfo(GetInfoRequest req)
   at Swapdrive.Shared.ActivationWsvcs.GetInfo()
 
Error: (03/26/2014 04:15:13 PM) (Source: Swapdrive Backup) (User: )
Description: Swapdrive Backup: Web Service Error: System.Net.WebException: The remote name could not be resolved: 'wsvcdell.backup.com'
   at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   at System.Net.HttpWebRequest.GetRequestStream()
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Swapdrive.Shared.com.backup.uswsvcdell.Service.GetInfo(GetInfoRequest req)
   at Swapdrive.Shared.ActivationWsvcs.GetInfo()
 
Error: (03/23/2014 07:20:41 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (03/17/2014 04:16:27 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (03/17/2014 04:07:22 PM) (Source: Swapdrive Backup) (User: )
Description: Swapdrive Backup: Web Service Error: System.Net.WebException: The remote name could not be resolved: 'wsvcdell.backup.com'
   at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   at System.Net.HttpWebRequest.GetRequestStream()
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Swapdrive.Shared.com.backup.uswsvcdell.Service.GetInfo(GetInfoRequest req)
   at Swapdrive.Shared.ActivationWsvcs.GetInfo()
 
 
System errors:
=============
Error: (04/09/2014 03:27:37 PM) (Source: NetBT) (User: )
Description: The name "ROBERT-HP      :0" could not be registered on the interface with IP address 192.168.1.68.
The computer with the IP address 192.168.1.65 did not allow the name to be claimed by
this computer.
 
Error: (04/09/2014 03:27:35 PM) (Source: NetBT) (User: )
Description: The name "ROBERT-HP      :0" could not be registered on the interface with IP address 192.168.1.68.
The computer with the IP address 192.168.1.65 did not allow the name to be claimed by
this computer.
 
Error: (04/09/2014 03:17:35 PM) (Source: NetBT) (User: )
Description: The name "ROBERT-HP      :0" could not be registered on the interface with IP address 192.168.1.68.
The computer with the IP address 192.168.1.65 did not allow the name to be claimed by
this computer.
 
Error: (04/09/2014 03:17:29 PM) (Source: NetBT) (User: )
Description: The name "ROBERT-HP      :0" could not be registered on the interface with IP address 192.168.1.68.
The computer with the IP address 192.168.1.65 did not allow the name to be claimed by
this computer.
 
Error: (04/09/2014 03:07:29 PM) (Source: NetBT) (User: )
Description: The name "ROBERT-HP      :0" could not be registered on the interface with IP address 192.168.1.68.
The computer with the IP address 192.168.1.65 did not allow the name to be claimed by
this computer.
 
Error: (04/09/2014 03:07:29 PM) (Source: NetBT) (User: )
Description: The name "ROBERT-HP      :0" could not be registered on the interface with IP address 192.168.1.68.
The computer with the IP address 192.168.1.65 did not allow the name to be claimed by
this computer.
 
Error: (04/09/2014 02:36:58 PM) (Source: NetBT) (User: )
Description: The name "ROBERT-HP      :0" could not be registered on the interface with IP address 192.168.1.68.
The computer with the IP address 192.168.1.65 did not allow the name to be claimed by
this computer.
 
Error: (04/09/2014 02:36:57 PM) (Source: NetBT) (User: )
Description: The name "ROBERT-HP      :0" could not be registered on the interface with IP address 192.168.1.68.
The computer with the IP address 192.168.1.65 did not allow the name to be claimed by
this computer.
 
Error: (04/09/2014 02:27:14 PM) (Source: NetBT) (User: )
Description: The name "ROBERT-HP      :0" could not be registered on the interface with IP address 192.168.1.68.
The computer with the IP address 192.168.1.65 did not allow the name to be claimed by
this computer.
 
Error: (04/09/2014 02:27:14 PM) (Source: NetBT) (User: )
Description: The name "ROBERT-HP      :0" could not be registered on the interface with IP address 192.168.1.68.
The computer with the IP address 192.168.1.65 did not allow the name to be claimed by
this computer.
 
 
Microsoft Office Sessions:
=========================
 
==================== Memory info =========================== 
 
Percentage of memory in use: 63%
Total physical RAM: 4060.8 MB
Available physical RAM: 1477.5 MB
Total Pagefile: 8119.79 MB
Available Pagefile: 5480.28 MB
Total Virtual: 8192 MB
Available Virtual: 8191.82 MB
 
==================== Drives ================================
 
Drive c: (OS) (Fixed) (Total:451.07 GB) (Free:387.38 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 466 GB) (Disk ID: CF5ACCFD)
 
Partition: GPT Partition Type.
 
==================== End Of Log ============================

  • 0

#4
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 19,991 posts

Hello bobgrange,

Please download the attached fixlist.txt file and save it to the Desktop.

NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST/FRST64 and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.


  • 0

#5
bobgrange

bobgrange

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 13-03-2014
Ran by Trish at 2014-04-09 16:19:29 Run:1
Running from C:\Users\Trish\Downloads
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKCU - DefaultScope {5919B4A2-FBB9-436C-93C1-D5D83ED98495} URL = 
SearchScopes: HKCU - {5919B4A2-FBB9-436C-93C1-D5D83ED98495} URL = 
SearchScopes: HKCU - {A65F0822-580F-4655-9892-017589CAB58E} URL = 
BHO-x32: RightSurf - {88be1aa9-6740-461c-9e3e-f35eb8fa741c} - C:\Program Files (x86)\RightSurf\RightSurfBHO.dll (RightSurf)
C:\Program Files (x86)\RightSurf
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\PepperFlash\pepflashplayer.dll ()
C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\PepperFlash
R2 Update RightSurf; C:\Program Files (x86)\RightSurf\updateRightSurf.exe [350496 2014-04-08] ()
R2 Util RightSurf; C:\Program Files (x86)\RightSurf\bin\utilRightSurf.exe [350496 2014-04-08] ()
C:\Users\Trish\AppData\Local\Temp\FlashPlayerUpdate.exe
C:\Users\Trish\AppData\Local\Temp\gqqmwera.dll
C:\Users\Trish\AppData\Local\Temp\jre-6u19-windows-i586-iftw-rv.exe
C:\Users\Trish\AppData\Local\Temp\jre-6u20-windows-i586-iftw-rv.exe
C:\Users\Trish\AppData\Local\Temp\jre-6u21-windows-i586-iftw-rv.exe
C:\Users\Trish\AppData\Local\Temp\jre-6u22-windows-i586-iftw-rv.exe
C:\Users\Trish\AppData\Local\Temp\jre-6u23-windows-i586-iftw-rv.exe
C:\Users\Trish\AppData\Local\Temp\jre-6u24-windows-i586-iftw-rv.exe
C:\Users\Trish\AppData\Local\Temp\jre-6u26-windows-i586-iftw-rv.exe
C:\Users\Trish\AppData\Local\Temp\jre-7u11-windows-i586-iftw.exe
C:\Users\Trish\AppData\Local\Temp\jre-7u45-windows-i586-iftw.exe
C:\Users\Trish\AppData\Local\Temp\MSETUP4.EXE
C:\Users\Trish\AppData\Local\Temp\MSN965.exe
C:\Users\Trish\AppData\Local\Temp\ose00000.exe
C:\Users\Trish\AppData\Local\Temp\qsettxhv.dll
C:\Users\Trish\AppData\Local\Temp\wlsetup-cvr.exe
C:\Users\Trish\AppData\Local\Temp\Zynga.exe
 
*****************
 
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => Key deleted successfully.
HKCR\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => Key not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => Key deleted successfully.
HKCR\Wow6432Node\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => Key not found.
HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{5919B4A2-FBB9-436C-93C1-D5D83ED98495} => Key deleted successfully.
HKCR\CLSID\{5919B4A2-FBB9-436C-93C1-D5D83ED98495} => Key not found.
HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{A65F0822-580F-4655-9892-017589CAB58E} => Key deleted successfully.
HKCR\CLSID\{A65F0822-580F-4655-9892-017589CAB58E} => Key not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{88be1aa9-6740-461c-9e3e-f35eb8fa741c} => Key deleted successfully.
HKCR\Wow6432Node\CLSID\{88be1aa9-6740-461c-9e3e-f35eb8fa741c} => Key deleted successfully.
 
"C:\Program Files (x86)\RightSurf" directory move:
 
C:\Program Files (x86)\RightSurf\7za.exe => Moved successfully.
C:\Program Files (x86)\RightSurf\RightSurf.ico => Moved successfully.
C:\Program Files (x86)\RightSurf\RightSurfBHO.dll => Moved successfully.
C:\Program Files (x86)\RightSurf\RightSurfUninstall.exe => Moved successfully.
C:\Program Files (x86)\RightSurf\updateRightSurf.exe => Moved successfully.
C:\Program Files (x86)\RightSurf\updateRightSurf.InstallState => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\7za.exe => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\BrowserAdapterS.7z => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\FilterApp_C64.exe => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\RightSurf.BrowserFilter.Helper.dll => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\RightSurf.BrowserFilter.Helper.dll.old.ef33af91-fdd3-4280-a7bb-d5ebc7babd2d => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\RightSurfBrowserFilter.exe => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\utilRightSurf.exe => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\utilRightSurf.InstallState => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\XTLS.dll => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\XTLSApp.dll => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\XTLSApp.exe => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\plugins\RightSurf.Bromon.dll => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\plugins\RightSurf.BrowserAdapterS.dll => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\plugins\RightSurf.BrowserFilterG.dll => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\plugins\RightSurf.CompatibilityChecker.dll => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\plugins\RightSurf.FFUpdate.dll => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\plugins\RightSurf.IEUpdate.dll => Moved successfully.
C:\Program Files (x86)\RightSurf\bin\plugins\RightSurf.PurBrowseG.dll => Moved successfully.
Could not move "C:\Program Files (x86)\RightSurf" directory. => Scheduled to move on reboot.
 
C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\PepperFlash\pepflashplayer.dll => Moved successfully.
C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\PepperFlash => Moved successfully.
Update RightSurf => Service deleted successfully.
Util RightSurf => Service deleted successfully.
C:\Users\Trish\AppData\Local\Temp\FlashPlayerUpdate.exe => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\gqqmwera.dll => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\jre-6u19-windows-i586-iftw-rv.exe => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\jre-6u20-windows-i586-iftw-rv.exe => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\jre-6u21-windows-i586-iftw-rv.exe => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\jre-6u22-windows-i586-iftw-rv.exe => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\jre-6u23-windows-i586-iftw-rv.exe => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\jre-6u24-windows-i586-iftw-rv.exe => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\jre-6u26-windows-i586-iftw-rv.exe => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\jre-7u11-windows-i586-iftw.exe => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\jre-7u45-windows-i586-iftw.exe => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\MSETUP4.EXE => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\MSN965.exe => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\ose00000.exe => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\qsettxhv.dll => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\wlsetup-cvr.exe => Moved successfully.
C:\Users\Trish\AppData\Local\Temp\Zynga.exe => Moved successfully.
 
=> Result of Scheduled Files to move (Boot Mode: Normal) (Date&Time: 2014-04-09 16:27:12)<=
 
C:\Program Files (x86)\RightSurf => Moved successfully.
 
==== End of Fixlog ====

  • 0

#6
emeraldnzl

emeraldnzl

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Hello bobgrange,

 

Looks like a little bit of progress. :)

 

Now

 

Please download : ADWCleaner to your desktop  (use the Download Now @ BleepingComputer button)..

NOTE: If using Internet Explorer and get an alert that stops the program downloading, click on the warning and allow the download to complete.

Close  all programs and click on the AdwCleaner icon.

scan-results.jpg

Click on Scan  and follow the prompts. Let it run unhindered. When the "Please uncheck elements you don't want to remove" appears just go ahead and click on the Clean button, and follow the prompts. Allow the system to reboot. You will then be presented with the report. Copy and paste back here. If a report doesn't appear, press the report button and Copy & Paste the contents on your next reply.

A copy of the report is also saved in the C:\AdwCleaner folder.


  • 0

#7
bobgrange

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# AdwCleaner v3.023 - Report created 09/04/2014 at 16:46:20
# Updated 01/04/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Trish - TRISH-PC
# Running from : C:\Users\Trish\Downloads\AdwCleaner (1).exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\Trish\AppData\LocalLow\Conduit
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\AppID\secman.DLL
Key Deleted : HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager
Key Deleted : HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2438727
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{88BE1AA9-6740-461C-9E3E-F35EB8FA741C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\Myfree Codec
Key Deleted : HKCU\Software\RightSurf
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\RightSurf
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\RightSurf
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.16521
 
 
-\\ Google Chrome v33.0.1750.154
 
[ File : C:\Users\Trish\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Naomi\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [3382 octets] - [09/04/2014 16:44:29]
AdwCleaner[S0].txt - [3154 octets] - [09/04/2014 16:46:20]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3214 octets] ##########
 

  • 0

#8
emeraldnzl

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Hello bobgrange,

 

Making good progress.

 

Now

 

Please download Malwarebytes Anti-Malware Free from here .

  • Double click to install the progamme
  • When the popup "Completing the Malwarebytes Anti-Malware Setup Wizard" appears, uncheck the box enable free trial of Malwarebytes Anti-Malware Premium

MBAMcompletinginstall.jpg



  • The MBAM console/dashboard will appear together with an alert to update - click the green button Update Now
  • When update is complete select Settings > Detection and Protection and check (tick) Scan for rootkits

MBAMSettings-1.jpg

Go back to the Dashboard and click on the green Scan Now button.

MBAM1.jpg



  • If threats are detected, click the Apply Actions button, MBAM may ask for a reboot. Let it do so.

MBAMReboot.JPG



  • On completion of the scan (or after the reboot) select View Detailed Log (to the right on the light green strip)
  • Click on the Export button and select Text file and save to the desktop

MBAMLog.JPG

Copy and paste the log back here.

 


  • 0

#9
bobgrange

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Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 9/04/2014
Scan Time: 5:56:41 p.m.
Logfile: 
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.04.08.09
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Trish
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 298279
Time Elapsed: 25 min, 43 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 1
PUP.Optional.BundleInstaller.A, C:\Users\Trish\AppData\Roaming\1H1Q\Aff Packages, Quarantined, [97691fe1d9275ba574207ddc8c76d828], 
 
Files: 2
PUP.Optional.RightSurf.A, C:\Users\Trish\AppData\Local\Temp\is1242154493\1598621_stp\RightSurfSetup.exe, Quarantined, [926e768a6d937b8576107182857e2cd4], 
PUP.Optional.BundleInstaller.A, C:\Users\Trish\AppData\Roaming\1H1Q\Aff Packages\uninstaller.exe, Quarantined, [97691fe1d9275ba574207ddc8c76d828], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

  • 0

#10
emeraldnzl

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Hello again bobgrange,

Download TFC.exe from  here (Vista and above users right click and run as Administrator).

If you asked "Do you want to allow the following program..." click yes.

The "Temp file cleaner by Oldtimer" console will pop up. Click continue and allow it to do it's job.

You may be asked to reboot when it is finished. Please do so.

If you are not asked to reboot you may be confronted with two windows. One will be the Temp File Cleaner console with a report of what has been cleaned. The other will just be a window showing your libraries etc. They can both be closed.

You are finished.

Next

Please run a free online scan with the ESET Online Scanner

Vista / Win7 users: Right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator.

Note: This scan works with Internet Explorer or Mozilla FireFox.

 If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.

 

  • Click the green ESET Online Scanner box
  • Tick the box next to YES, I accept the Terms of Use
     then click on: Start
  • You may see a panel towards the top of the screen telling you the website wants to install an addon... click and allow it to install. If your firewall asks whether you want to allow installation, say yes.
  • Make sure that the option Scan archives is checked.
  • If you are given an option to quarantine files ensure the scan is set to do so.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Click on Start
  • The virus signature database will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically. The scan may take several hours.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close, make sure you copy the logfile first!
  • Then click on: Finish
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic and tell me how your computer is now.

So when you return please post

  • ESET scan report
  • and tell me how the computer is now

 


  • 0

#11
bobgrange

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C:\FRST\Quarantine\C\Program Files (x86)\RightSurf\RightSurfBHO.dll.xBAD a variant of Win32/BrowseFox.F potentially unwanted application deleted - quarantined
C:\FRST\Quarantine\C\Program Files (x86)\RightSurf\RightSurfUninstall.exe.xBAD Win32/BrowseFox.C potentially unwanted application deleted - quarantined
C:\FRST\Quarantine\C\Program Files (x86)\RightSurf\updateRightSurf.exe.xBAD a variant of Win32/BrowseFox.H potentially unwanted application deleted - quarantined
C:\FRST\Quarantine\C\Program Files (x86)\RightSurf\bin\FilterApp_C64.exe.xBAD Win64/BrowseFox.A potentially unwanted application deleted - quarantined
C:\FRST\Quarantine\C\Program Files (x86)\RightSurf\bin\RightSurfBrowserFilter.exe.xBAD a variant of MSIL/BrowseFox.B potentially unwanted application deleted - quarantined
C:\FRST\Quarantine\C\Program Files (x86)\RightSurf\bin\utilRightSurf.exe.xBAD a variant of Win32/BrowseFox.H potentially unwanted application deleted - quarantined
C:\FRST\Quarantine\C\Program Files (x86)\RightSurf\bin\XTLS.dll.xBAD a variant of Win32/BrowseFox.K potentially unwanted application deleted - quarantined
C:\FRST\Quarantine\C\Program Files (x86)\RightSurf\bin\XTLSApp.dll.xBAD Win32/BrowseFox.I potentially unwanted application deleted - quarantined
C:\FRST\Quarantine\C\Program Files (x86)\RightSurf\bin\XTLSApp.exe.xBAD a variant of Win32/BrowseFox.I potentially unwanted application deleted - quarantined
C:\FRST\Quarantine\C\Program Files (x86)\RightSurf\bin\plugins\RightSurf.FFUpdate.dll.xBAD a variant of MSIL/BrowseFox.E potentially unwanted application deleted - quarantined
C:\FRST\Quarantine\C\Users\Trish\AppData\Local\Temp\Zynga.exe.xBAD a variant of Win32/Toolbar.Conduit.B potentially unwanted application deleted - quarantined
C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application deleted - quarantined
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application deleted - quarantined

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#12
emeraldnzl

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Hello again bobgrange,

 

That looks fine. :thumbsup:

 

I think you are good to go.

 

We have a couple of last steps to perform and then you're all set. :)

Please go here to download OTC.

Run this program to remove most of the tools we have been using.

If you are asked to reboot the machine to finish the CleanUp process choose Yes.

 

To remove AdwCleaner double click on adwcleaner.exe to run the tool.
Click on Uninstall, then confirm with yes to remove AdwCleaner from your computer.

MBAM can be uninstalled via control panel add/remove but it may be a useful tool to keep.

 

TFC can be deleted but you may also find that useful to keep. I run it once a week to clean up temporary files on my computer.

Any remaining tools may be deleted.

Next, we need to clean your restore points and set a new one:

Open System by clicking the Start button, right-clicking Computer, and then clicking Properties.
 

  • In the left pane, click System protection. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  • Under Protection Settings, click the radio button Configure.
  • Under Disk Space Usage, click the radio button Delete.
  • Click Continue, and then click OK.

-------------------------------------------------------------------------------------------------------------------

A reminder:  Remember to (re-install if uninstalled during cleaning) update and turn back on any anti-malware programs you may have turned off during the cleaning process.
-------------------------------------------------------------------------------------------------------------------

Here are some things that I think are worth having a look at if you don't already know about them:

---------------------------------------------------------------------------------------------------------------------

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article Strong passwords: How to create and use them.

----------------------------------------------------------------------------------------------------------------------

Java warning

Java is a popular point of entry to your computer for malicous programs. The United States Department of Homeland Security recommends that computer users disable Java, see here. Unless you need it to run an important software the safest approach is to completely uninstall Java. Where you do require it, then the next safest option is to disable it in your browsers until you need it, then enable it.

How to disable Java in your web browser and How to unplug Java from the browser

If you do still need Java then regularly check that it is up to date. Older versions are the most vulnerable to malicious attack.
 

  • Download Java for Windows

    Reboot your computer.
    You also need to unininstall older versions of Java.

       
  • Click Start > Control Panel > Add or Remove Programs
       
  • Remove all Java updates except the latest one you have just installed.

--------------------------------------------------------------------------------------------------------------------

CryptoLocker Warning

There is a particularly nasty infection out there at the moment.

Go here for information about CryptoLocker Ransomeware

Download CryptoPrevent free for home use.

--------------------------------------------------------------------------------------------------------------------

To help protect your computer in the future:



If you do not already have automatic updates set then it is recommended that you do set Windows to check, download and install your updates automatically.

    * Click Start > Control Panel > System and Security > Windows Update
    * Under Windows Update click on Turn automatic updating on or off
    * Check items shown to ensure you receive updates automatically. Click OK.

Be aware of what emails you open and websites you visit.

Go here for some good advice about how to prevent infection.

A fun way to check your online safety literacy.

Quiz - getsafeonline

Have a safe and happy computing day!


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#13
emeraldnzl

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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