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Wireless Connection Problems


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#61
Trevorever

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Ok, sorry for the wait. I got some advise on how to proceed.
Download Speccy and post the speccy URL http://www.piriform....file-to-the-web

Edited by Trevorever, 20 April 2014 - 02:03 PM.

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#62
ralgonzo

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Ok, sorry for the wait. I got some advise on how to proceed.
Download Speccy and post the speccy URL http://www.piriform....file-to-the-web

 

Trevorever,

 

Happy Easter to you. That's ok about the wait. I understand.

 

I downloaded the Speccy, and I believe what you asked for I did correctly.

 

Here is the URL link that you requested of the information of my computer:

 

URL Link:  http://speccy.pirifo...h8uEgksNPSADeMK

 

 

 

 

Ralgonzo


Edited by ralgonzo, 20 April 2014 - 10:25 PM.

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#63
Trevorever

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1. Do not have the wireless usb adapter plugged in and make sure you are disconnected from the internet

2. Uninstall REALTEK Wireless LAN Driver and Utility again

3. Go to Device Manager and unstalll both the Realtek RTL8192CU Wireless LAN 802.11n USB 2.0 Network Adapter and the Realtek RTL8190 802.11n Wireless LAN (Mini-)PCI drivers.

4. Open up RAPR again, and remove both of those drivers.

5. Restart into Safe mode by taping F8 when the computer is starting up.

6. Go into device manager and find your wireless adapter. I may be listed as Unknown or you might have to go to Action then Scan for hardware changes

7. Click on the adapter and go through the install procedure. Choose to manually select the driver then choose the ProNet driver you downloaded (you will have to extract the zip file beforehand

8. Let it install, reboot the computer and then try it out.

 

If you have questions about one of the steps, or something doesn't seem to be working how I expected it would, feel free to ask.


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#64
ralgonzo

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1. Do not have the wireless usb adapter plugged in and make sure you are disconnected from the internet

2. Uninstall REALTEK Wireless LAN Driver and Utility again

3. Go to Device Manager and unstalll both the Realtek RTL8192CU Wireless LAN 802.11n USB 2.0 Network Adapter and the Realtek RTL8190 802.11n Wireless LAN (Mini-)PCI drivers.

4. Open up RAPR again, and remove both of those drivers.

5. Restart into Safe mode by taping F8 when the computer is starting up.

6. Go into device manager and find your wireless adapter. I may be listed as Unknown or you might have to go to Action then Scan for hardware changes

7. Click on the adapter and go through the install procedure. Choose to manually select the driver then choose the ProNet driver you downloaded (you will have to extract the zip file beforehand

8. Let it install, reboot the computer and then try it out.

 

If you have questions about one of the steps, or something doesn't seem to be working how I expected it would, feel free to ask.

 

Trevorever,

 

I have tried to follow your instructions and I have gotten stuck on step 6 and 7 and to which lead me to ask you  some questions. I'm actually rather confused as well in what to do. Iol, (I feel I need to start all over again.) So here it goes....  First off is my wireless adapter called 802.11n WLAN Adapter and am I suppose to install it?

 

In Safe Mode and In Device Manager I looked for my adapter in Action/Scan for hardware changes. After doing that I had found no adapter. Of course this is after when I went thru steps 1-5 first. Even as an unknown in Device Manager I was not able to find the wireless adapter. It was however only until I plugged in the USB adapter in the port that the name Realtek RTL8190 802.11n Wireless LAN (Mini-)PCI showed up in Device Manager. :headscratch:

 

Also i know you told me to use ProNet in step 7 during Safe Mode. However my question about ProNet is.... Is ProNet file/folder I have downloaded from the Gateway computer web site called Wireless LAN_Pro-Nets_6.1061.0926.2008_W7x86W7x64_A ?? I ask because after I have extracted the downloaded file or folder there where no drivers in the folder.

 

Instead all I got in the download/folder after extracting was the following:

net8190p:Security Catalog

net8190p: Setup Information

rtl8190p.sys: system file

 

Also is the wireless adapter supposed to be in the USB Port of the computer at anytime in Safe Mode? The Wireless adapter is installed again at the moment, but I will uninstall to start all over again. I apologize for so many questions that I have and I hope I am not confusing you because I'm more so confused and stuck. I wouldn't want to do something wrong accidently either, especially going back to Safe Mode and accidently putting or installing the wrong file. I'll start all over with these steps that you have provided me. However, like I have mentioned I am stuck on steps 6 and 7.

 

If there's anything that I forgot to ask or mention I'll post again here and ask or explain to you. For now I'll wait for your response. Feel free to ask me anything on the matter so that I could try to answer your questions you may have better. Once again my apologies. I look forward from hearing from you.

 

 

 

 

 

 

 

Ralgonzo


Edited by ralgonzo, 22 April 2014 - 02:01 AM.

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#65
Trevorever

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In device manager, can you see if it says Realtek RTL8190 802.11n Wireless LAN (Mini-)PCI is working properly and which driver it is using? Rtl8190p.sys is the driver, there just is no installer package.
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#66
ralgonzo

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In device manager, can you see if it says Realtek RTL8190 802.11n Wireless LAN (Mini-)PCI is working properly and which driver it is using? Rtl8190p.sys is the driver, there just is no installer package.

Trevorever,

 

In Device Manager Properties it says that Realtek RTL8190 802.11n Wireless LAN (Mini-)PCI is working properly. And as far as the driver it's using goes. Well, There's two driver files listed, one of them being first is rtl819xp.sys, but there's no zero after the 819 in the file. I believe it may be the driver actually. The other file is vwifibus.sys. All of this information came from the properties of the Device Manager.

 

And yes that is correct. There is no installer packager with the ProNet file I have downloaded. The other file folder I have downloaded from the Gateway computer site is the folder file called: WLAN_LITE-ON_8.0.0.171_Win7x64. That one has an installer. Looks like it does.

 

If you like I could try going back into Safe Mode. You would just need to tell me anything else that may be different I would have to do. Either way I hope to hear from you soon. I appreciate the help you have provided to me. Talk to you soon.

 

 

 

Ralgonzo


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#67
Trevorever

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I have been advised that your computer might need to be checked out on the malware forums. Your speccy profile shows that Windows Updates are turned off and only two windows updates have been done. It also shows that you do not have an Anti-Virus program enabled. Can you please update Windows, enable an anti-virus program, and then post a new Speccy URL before we continue?

 

I also recommend updating your adobe reader, and uninstalling Java 7 update 9.


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#68
ralgonzo

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I have been advised that your computer might need to be checked out on the malware forums. Your speccy profile shows that Windows Updates are turned off and only two windows updates have been done. It also shows that you do not have an Anti-Virus program enabled. Can you please update Windows, enable an anti-virus program, and then post a new Speccy URL before we continue?

 

I also recommend updating your adobe reader, and uninstalling Java 7 update 9.

Trevorever,

 

That's interesting that my computer may have some malware. I hope that's not the case, but if we need to move to the malware forums, then I'm all for that.

 

I checked on Windows Update, and it does not have any new updates to provide to me, it tells me, that I have the latest updates. The Windows Update Settings are set to where for Windows to check for updates but for me to let me choose whether to download and install them. With that being said, I can't change that particular setting, because it is not highlighted and I don't know how to go about changing that if I have to. The Windows Settings I'm referring to are from: Control Panel\All Control Panel Items\Windows Update\Change settings  And the Anti-Virus program. I'm using Kaspersky Anti-Virus Service and it's on at this very moment. I don't know why my computer is not reading it or recognizing it. Instead my computer is acting like I don't have an Anti-Virus and it's recommending me to find one online. But I am using an Anti-Virus!! :smashcomp:  The version to the Kaspersky Anti-Virus is 14.0.0.4651(f) I checked for updates for the adobe reader and it told me there where no updates available. As for Java 7 Update 9 goes. It has now been uninstalled.

 

Here is a different link to the Speccy....

 

http://speccy.pirifo...YGN1SlSpkvLeNRZ

 

 

I look forward in hearing from you soon on what we can continue to do next.

 

Ralgonzo


Edited by ralgonzo, 23 April 2014 - 07:37 PM.

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#69
Trevorever

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Hmm, something doesn't seem right. You should have way more hotfixes listed in the Speccy profile. And it also says that Windows thinks that your anti-virus is disabled. For Adobe, don't do the update check, it might not think there are any because it is version 10 and now version 11 is out. Download the new version online.

 

It  is possible that the update history log was deleted. Download and doubleclick on the batch file I have attacted. It will create a document on your desktop called 'hotfix'. Upload that document here.

Attached Files


Edited by Trevorever, 24 April 2014 - 05:32 PM.

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#70
ralgonzo

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Hmm, something doesn't seem right. You should have way more hotfixes listed in the Speccy profile. And it also says that Windows thinks that your anti-virus is disabled. For Adobe, don't do the update check, it might not think there are any because it is version 10 and now version 11 is out. Download the new version online.

 

It  is possible that the update history log was deleted. Download and doubleclick on the batch file I have attacted. It will create a document on your desktop called 'hotfix'. Upload that document here.

Trevorever,

 

I updated/downloaded Adobe Reader to Version 11 like you said. That was a success. :spoton:  As for the hotfix. Here is the document you have requested.....

 

Hotfix Document:

 

Description      FixComments  HotFixID   InstallDate  InstalledBy          InstalledOn  Name  ServicePackInEffect  Status 
Update                        KB2849697               NT AUTHORITY\SYSTEM  11/12/2013                                     
Update                        KB2849696               NT AUTHORITY\SYSTEM  11/12/2013                                     
Update                        KB2841134               NT AUTHORITY\SYSTEM  11/12/2013                                     
Update                        KB2670838               NT AUTHORITY\SYSTEM  2/27/2013                                      
Update                        KB2830477               NT AUTHORITY\SYSTEM  3/3/2014                                       
Update                        KB2592687               NT AUTHORITY\SYSTEM  3/3/2014                                       
Update                        KB971033                NT AUTHORITY\SYSTEM  5/15/2010                                      
Security Update               KB2305420               NT AUTHORITY\SYSTEM  12/15/2010                                     
Security Update               KB2393802               NT AUTHORITY\SYSTEM  2/9/2011                                       
Security Update               KB2479943               NT AUTHORITY\SYSTEM  3/9/2011                                       
Security Update               KB2491683               NT AUTHORITY\SYSTEM  4/14/2011                                      
Update                        KB2492386               NT AUTHORITY\SYSTEM  4/28/2011                                      
Update                        KB2506014               NT AUTHORITY\SYSTEM  4/14/2011                                      
Security Update               KB2506212               NT AUTHORITY\SYSTEM  4/14/2011                                      
Update                        KB2506928               NT AUTHORITY\SYSTEM  4/28/2011                                      
Security Update               KB2509553               NT AUTHORITY\SYSTEM  4/14/2011                                      
Security Update               KB2511455               NT AUTHORITY\SYSTEM  4/14/2011                                      
Update                        KB2515325               NT AUTHORITY\SYSTEM  4/28/2011                                      
Update                        KB2533552               NT AUTHORITY\SYSTEM  5/19/2011                                      
Update                        KB2534366               NT AUTHORITY\SYSTEM  5/12/2011                                      
Security Update               KB2536275               NT AUTHORITY\SYSTEM  6/15/2011                                      
Security Update               KB2536276               NT AUTHORITY\SYSTEM  8/11/2011                                      
Security Update               KB2544893               NT AUTHORITY\SYSTEM  6/15/2011                                      
Update                        KB2545698               user-PC\user         6/28/2011                                      
Update                        KB2547666               user-PC\user         6/28/2011                                      
Update                        KB2552343               user-PC\user         6/28/2011                                      
Security Update               KB2556532               NT AUTHORITY\SYSTEM  8/11/2011                                      
Security Update               KB2560656               NT AUTHORITY\SYSTEM  8/11/2011                                      
Update                        KB2563227               NT AUTHORITY\SYSTEM  8/11/2011                                      
Security Update               KB2564958               NT AUTHORITY\SYSTEM  10/11/2011                                     
Security Update               KB2570947               NT AUTHORITY\SYSTEM  9/16/2011                                      
Update                        KB2574819               NT AUTHORITY\SYSTEM  3/3/2014                                       
Security Update               KB2579686               NT AUTHORITY\SYSTEM  10/11/2011                                     
Security Update               KB2584146               NT AUTHORITY\SYSTEM  1/11/2012                                      
Security Update               KB2585542               NT AUTHORITY\SYSTEM  1/12/2012                                      
Update                        KB2603229               NT AUTHORITY\SYSTEM  10/25/2011                                     
Security Update               KB2604115               NT AUTHORITY\SYSTEM  5/11/2012                                      
Security Update               KB2619339               NT AUTHORITY\SYSTEM  12/13/2011                                     
Security Update               KB2620704               NT AUTHORITY\SYSTEM  11/9/2011                                      
Security Update               KB2621440               NT AUTHORITY\SYSTEM  3/14/2012                                      
Security Update               KB2631813               NT AUTHORITY\SYSTEM  1/11/2012                                      
Hotfix                        KB2639308               NT AUTHORITY\SYSTEM  3/14/2012                                      
Update                        KB2640148               NT AUTHORITY\SYSTEM  2/16/2012                                      
Security Update               KB2644615               NT AUTHORITY\SYSTEM  1/11/2012                                      
Update                        KB2647753               NT AUTHORITY\SYSTEM  10/9/2012                                      
Security Update               KB2654428               NT AUTHORITY\SYSTEM  2/16/2012                                      
Update                        KB2660075               NT AUTHORITY\SYSTEM  2/16/2012                                      
Update                        KB2661254               NT AUTHORITY\SYSTEM  10/9/2012                                      
Security Update               KB2667402               NT AUTHORITY\SYSTEM  6/13/2012                                      
Security Update               KB2676562               NT AUTHORITY\SYSTEM  5/11/2012                                      
Hotfix                        KB2679255               NT AUTHORITY\SYSTEM  4/13/2012                                      
Update                        KB2685811               NT AUTHORITY\SYSTEM  11/14/2012                                     
Update                        KB2685813               NT AUTHORITY\SYSTEM  11/14/2012                                     
Security Update               KB2685939               NT AUTHORITY\SYSTEM  6/13/2012                                      
Security Update               KB2690533               NT AUTHORITY\SYSTEM  5/11/2012                                      
Security Update               KB2698365               NT AUTHORITY\SYSTEM  7/11/2012                                      
Update                        KB2699779               NT AUTHORITY\SYSTEM  6/13/2012                                      
Security Update               KB2705219               NT AUTHORITY\SYSTEM  10/9/2012                                      
Update                        KB2709630               NT AUTHORITY\SYSTEM  6/13/2012                                      
Security Update               KB2709715               NT AUTHORITY\SYSTEM  6/13/2012                                      
Update                        KB2709981               NT AUTHORITY\SYSTEM  3/3/2014                                       
Security Update               KB2712808               NT AUTHORITY\SYSTEM  8/16/2012                                      
Update                        KB2718704               NT AUTHORITY\SYSTEM  6/4/2012                                       
Update                        KB2719857               NT AUTHORITY\SYSTEM  9/12/2012                                      
Security Update               KB2724197               NT AUTHORITY\SYSTEM  10/9/2012                                      
Update                        KB2726535               NT AUTHORITY\SYSTEM  1/9/2013                                       
Security Update               KB2727528               NT AUTHORITY\SYSTEM  11/14/2012                                     
Update                        KB2729094               NT AUTHORITY\SYSTEM  10/9/2012                                      
Security Update               KB2729452               NT AUTHORITY\SYSTEM  11/14/2012                                     
Update                        KB2732059               NT AUTHORITY\SYSTEM  9/25/2012                                      
Update                        KB2732487               NT AUTHORITY\SYSTEM  10/9/2012                                      
Update                        KB2732500               NT AUTHORITY\SYSTEM  10/9/2012                                      
Security Update               KB2736422               NT AUTHORITY\SYSTEM  1/9/2013                                       
Security Update               KB2742599               NT AUTHORITY\SYSTEM  1/9/2013                                       
Security Update               KB2743555               NT AUTHORITY\SYSTEM  10/9/2012                                      
Update                        KB2750841               NT AUTHORITY\SYSTEM  11/14/2012                                     
Security Update               KB2756921               NT AUTHORITY\SYSTEM  1/9/2013                                       
Security Update               KB2757638               NT AUTHORITY\SYSTEM  1/9/2013                                       
Update                        KB2761217               NT AUTHORITY\SYSTEM  11/14/2012                                     
Update                        KB2763523               NT AUTHORITY\SYSTEM  11/14/2012                                     
Security Update               KB2770660               NT AUTHORITY\SYSTEM  12/11/2012                                     
Update                        KB2773072               NT AUTHORITY\SYSTEM  1/9/2013                                       
Update                        KB2786081               NT AUTHORITY\SYSTEM  1/9/2013                                       
Update                        KB2786400               NT AUTHORITY\SYSTEM  1/9/2013                                       
Security Update               KB2789645               NT AUTHORITY\SYSTEM  2/13/2013                                      
Update                        KB2791765               NT AUTHORITY\SYSTEM  3/13/2013                                      
Update                        KB2798162               NT AUTHORITY\SYSTEM  5/14/2013                                      
Security Update               KB2799494               NT AUTHORITY\SYSTEM  2/13/2013                                      
Update                        KB2799926               NT AUTHORITY\SYSTEM  4/9/2013                                       
Update                        KB2800095               NT AUTHORITY\SYSTEM  4/8/2014                                       
Security Update               KB2803821               NT AUTHORITY\SYSTEM  8/14/2013                                      
Security Update               KB2807986               NT AUTHORITY\SYSTEM  3/13/2013                                      
Update                        KB2808679               NT AUTHORITY\SYSTEM  6/11/2013                                      
Security Update               KB2813170               NT AUTHORITY\SYSTEM  4/9/2013                                       
Security Update               KB2813347               NT AUTHORITY\SYSTEM  4/9/2013                                       
Security Update               KB2813430               NT AUTHORITY\SYSTEM  6/11/2013                                      
Update                        KB2820331               NT AUTHORITY\SYSTEM  5/14/2013                                      
Security Update               KB2832414               NT AUTHORITY\SYSTEM  7/10/2013                                      
Update                        KB2834140               NT AUTHORITY\SYSTEM  6/11/2013                                      
Security Update               KB2834886               NT AUTHORITY\SYSTEM  7/10/2013                                      
Security Update               KB2835361               NT AUTHORITY\SYSTEM  7/10/2013                                      
Security Update               KB2835364               NT AUTHORITY\SYSTEM  7/10/2013                                      
Security Update               KB2839894               NT AUTHORITY\SYSTEM  6/11/2013                                      
Security Update               KB2840631               NT AUTHORITY\SYSTEM  7/10/2013                                      
Update                        KB2843630               NT AUTHORITY\SYSTEM  2/11/2014                                      
Security Update               KB2844286               NT AUTHORITY\SYSTEM  8/14/2013                                      
Update                        KB2846960               NT AUTHORITY\SYSTEM  10/9/2013                                      
Hotfix                        KB2847077               NT AUTHORITY\SYSTEM  12/11/2013                                     
Security Update               KB2847311               NT AUTHORITY\SYSTEM  10/9/2013                                      
Security Update               KB2847927               NT AUTHORITY\SYSTEM  7/10/2013                                      
Security Update               KB2849470               NT AUTHORITY\SYSTEM  8/14/2013                                      
Update                        KB2852386               NT AUTHORITY\SYSTEM  10/9/2013                                      
Update                        KB2853952               NT AUTHORITY\SYSTEM  9/11/2013                                      
Update                        KB2857650               NT AUTHORITY\SYSTEM  3/3/2014                                       
Security Update               KB2861191               NT AUTHORITY\SYSTEM  10/9/2013                                      
Security Update               KB2861698               NT AUTHORITY\SYSTEM  10/9/2013                                      
Security Update               KB2861855               NT AUTHORITY\SYSTEM  8/14/2013                                      
Security Update               KB2862152               NT AUTHORITY\SYSTEM  11/13/2013                                     
Security Update               KB2862330               NT AUTHORITY\SYSTEM  1/15/2014                                      
Security Update               KB2862335               NT AUTHORITY\SYSTEM  10/9/2013                                      
Security Update               KB2862966               NT AUTHORITY\SYSTEM  8/14/2013                                      
Security Update               KB2862973               NT AUTHORITY\SYSTEM  2/11/2014                                      
Security Update               KB2863240               NT AUTHORITY\SYSTEM  10/9/2013                                      
Security Update               KB2864058               NT AUTHORITY\SYSTEM  10/9/2013                                      
Security Update               KB2864202               NT AUTHORITY\SYSTEM  10/9/2013                                      
Security Update               KB2868038               NT AUTHORITY\SYSTEM  10/9/2013                                      
Update                        KB2868116               NT AUTHORITY\SYSTEM  9/11/2013                                      
Security Update               KB2868626               NT AUTHORITY\SYSTEM  11/13/2013                                     
Security Update               KB2868725               NT AUTHORITY\SYSTEM  11/13/2013                                     
Security Update               KB2872339               NT AUTHORITY\SYSTEM  9/11/2013                                      
Security Update               KB2875783               NT AUTHORITY\SYSTEM  11/13/2013                                     
Security Update               KB2876284               NT AUTHORITY\SYSTEM  10/9/2013                                      
Security Update               KB2876331               NT AUTHORITY\SYSTEM  11/13/2013                                     
Update                        KB2882822               NT AUTHORITY\SYSTEM  10/9/2013                                      
Security Update               KB2884256               NT AUTHORITY\SYSTEM  10/9/2013                                      
Security Update               KB2887069               NT AUTHORITY\SYSTEM  12/11/2013                                     
Update                        KB2888049               NT AUTHORITY\SYSTEM  10/9/2013                                      
Update                        KB2891804               NT AUTHORITY\SYSTEM  12/11/2013                                     
Security Update               KB2892074               NT AUTHORITY\SYSTEM  12/11/2013                                     
Security Update               KB2893294               NT AUTHORITY\SYSTEM  12/11/2013                                     
Update                        KB2893519               NT AUTHORITY\SYSTEM  11/13/2013                                     
Security Update               KB2898785               NT AUTHORITY\SYSTEM  12/11/2013                                     
Security Update               KB2898857               NT AUTHORITY\SYSTEM  2/11/2014                                      
Security Update               KB2900986               NT AUTHORITY\SYSTEM  11/13/2013                                     
Security Update               KB2901112               NT AUTHORITY\SYSTEM  2/11/2014                                      
Update                        KB2904266               NT AUTHORITY\SYSTEM  12/11/2013                                     
Update                        KB2908783               NT AUTHORITY\SYSTEM  4/8/2014                                       
Security Update               KB2909210               NT AUTHORITY\SYSTEM  2/11/2014                                      
Security Update               KB2909921               NT AUTHORITY\SYSTEM  2/11/2014                                      
Security Update               KB2911501               NT AUTHORITY\SYSTEM  2/11/2014                                      
Security Update               KB2912390               NT AUTHORITY\SYSTEM  2/11/2014                                      
Update                        KB2913152               NT AUTHORITY\SYSTEM  12/11/2013                                     
Update                        KB2913431               NT AUTHORITY\SYSTEM  1/15/2014                                      
Security Update               KB2916036               NT AUTHORITY\SYSTEM  2/11/2014                                      
Update                        KB2918077               NT AUTHORITY\SYSTEM  3/11/2014                                      
Update                        KB2919469               NT AUTHORITY\SYSTEM  2/11/2014                                      
Security Update               KB2922229               NT AUTHORITY\SYSTEM  4/8/2014                                       
Update                        KB2923545               NT AUTHORITY\SYSTEM  3/4/2014                                       
Security Update               KB2925418               NT AUTHORITY\SYSTEM  3/11/2014                                      
Update                        KB2928562               NT AUTHORITY\SYSTEM  4/8/2014                                       
Security Update               KB2929437               NT AUTHORITY\SYSTEM  4/8/2014                                       
Update                        KB2929733               NT AUTHORITY\SYSTEM  3/11/2014                                      
Update                        KB2929755               NT AUTHORITY\SYSTEM  3/11/2014                                      
Security Update               KB2929961               NT AUTHORITY\SYSTEM  3/11/2014                                      
Security Update               KB2930275               NT AUTHORITY\SYSTEM  3/11/2014                                      
Security Update               KB2936068               NT AUTHORITY\SYSTEM  4/8/2014                                       
Update                        KB2952664               NT AUTHORITY\SYSTEM  4/22/2014                                      
Update                        KB958488                NT AUTHORITY\SYSTEM  6/24/2010                                      
Update                        KB976902                NT AUTHORITY\SYSTEM  1/18/2011                                      
Service Pack                  KB976932                user-PC\user         3/6/2011                                       
Update                        KB982018                NT AUTHORITY\SYSTEM  4/28/2011                                      
 


Edited by ralgonzo, 25 April 2014 - 12:27 AM.

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#71
Trevorever

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Awesome, looks good. Now lets just double check on on the AV. I have attach another script. Run it and tell me what it says for Displayname and productstate.

Attached Files


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#72
ralgonzo

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Awesome, looks good. Now lets just double check on on the AV. I have attach another script. Run it and tell me what it says for Displayname and productstate.

Trevorever,

 

I don't know if this is what you wanted, but when I clicked to download AV Check.bat, I received this message from c:\windows\system32\cmd.exe.....

 

The message reads: c:\User\Desktop>wmic /Namespace:\\root\SecurityCenter2 Path AntivirusProduct Get displayName, ProductState /Format: List No Instance(s) Available

 

c:\Users\user\Desktop>pause

Press any key to continue...

 

When I clicked on any key to continue, nothing happened. the cmd.exe window would disappear.

 

Other than the above information, I could not find display name and product state. If I did something wrong let me know. I look forward in hearing from you.

 

 

 

Ralgonzo


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#73
Trevorever

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You did it right, it just can't find an anti-virus program installed.

 

Click on the start menu and type Action Center, open it, then click on the Security catagory in the middle. What does it say under Virus Protection?

 

What version of Kaspersky are you running?


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#74
ralgonzo

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You did it right, it just can't find an anti-virus program installed.

 

Click on the start menu and type Action Center, open it, then click on the Security catagory in the middle. What does it say under Virus Protection?

 

What version of Kaspersky are you running?

Trevorever,

 

Well, under Virus Protection over at Action Center it says: Virus protection Currently not Monitored. Virus protection: Windows did not find antivirus software on this computer. Also there are messages telling me to turn on or off messages about virus protection, and it has a button that says to Find a Program Online. That's after I have clicked to turn on the message of the virus protection.(antivirus program that is) 

 

My Kaspersky Antivirus version is: Kaspersky Internet Security 14.0.0

 

If it may be helpful to you, that I like to mention that I have running on the computer also as well are Super AntiSpyware, Malwarebytes Anti-Malware, and CCleaner. I do believe though that Malwarebytes Anti-Malware is a trial version that I am using.

 

Either way I hope this information helps, especially in our quest to solve the ongoing issue of my wireless internet adapter.

 

 

 

Ralgonzo


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#75
Trevorever

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It looks like this is a known bug with Windows and Kaspersky. When you open Kaspersky, does it say that protection is enabled?
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