Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Computer shutting down by itself

  • This topic is locked This topic is locked




  • Member
  • PipPip
  • 75 posts

Hello, I am helping my mom with her computer.  She has Windows Vista, an HP desktop w1907.  I think I posted a year and a half ago and had to replace a bad hard drive. 

For the past month, my mom has occasionally experienced the computer shutting down by itself.  It seems it most often happens when whatching online videos. 

AVG waqs installed on the computer but was expiring.  I first installed Malwarebytes and it did find somethings. I then restored to an earlier restore point, which seemed to help.  Then I uninstalled AVG and installed the free Avira. 

She is still experiencing the shutdown, noticablly when watching clips online.


I have attached the Blue Screen I experienced when trying to play something.  


I have tried several times to run OTL, but I keep getting the same Not resopnding message as soon as I start it. 


Thank you in advance for your help!




  • 0


Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP