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Windows 8.1 KB2919355 update fails


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#61
SleepyDude

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Most likely KB2919355 changed something that generates incompatibility with the software or drivers you have, eventually you need updates to some software or driver to fix the problem.

 

I would postpone the KB2919355 install for now until the new updates, released on first Tuesday of the month.


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#62
woodrow896

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The KB2019355 is in there and I will just leave it for now. It isn't a huge deal just annoying. For now I am going to disable the classic shell start button and re boot and see what happens.

If anyone out there has a notebook, particularly a DV7 HP updated online to 8.1 maybe you can try something for me...after a re-start, click on a folder , not an exe or a txt file, and close it back out right away and see if you can get anything else to respond or open immediately.....out of curiosity.

Thanks.

 

EDIT That task bar doesn't count..anything there will always work. 


Edited by woodrow896, 04 May 2014 - 04:27 PM.

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#63
woodrow896

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I have the HP support assistant which keeps the drivers updated, and I sometimes go ahead and use the latest Intel drivers on a few things. I wouldn't know what else to do on that being my capabilities are somewhat limited and I don't want to make a big oops..

Thanks for the tips.


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#64
SleepyDude

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I have the HP support assistant which keeps the drivers updated, and I sometimes go ahead and use the latest Intel drivers on a few things. I wouldn't know what else to do on that being my capabilities are somewhat limited and I don't want to make a big oops..

Thanks for the tips.

 

From my experience those update programs are very limited and only work when the laptop is released to the market.

Did you check the HP website using the exact model you have (written on the back) for updated drivers to Windows 8.1?


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#65
woodrow896

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I have been opening the support assistant and manually checking for HP updates but will take your advice and go to the HP site and poke around.

Thanks.


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#66
woodrow896

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Just went to the HP site and it detected my notebook and knew the model and that I had 8.1.. It scanned the system and said that I am good to go.


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#67
woodrow896

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Every time the desktop quits respondiong for a while I get this DCOM error 1B1F472E-3221-4826-97DB-2C2324D389AE


Edited by woodrow896, 08 May 2014 - 12:03 PM.

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#68
SleepyDude

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Check the Windows Event Viewer maybe you find there something more about the errors.


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#69
woodrow896

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Not sure what the local adapter is but I have a little trouble with connectivity that I never had before. I am guessing it is the Centrino wireless N-2230. I updated the driver to the latest Intel has and no change. That is not a big deal. The big deal at the moment is the timeout in reporting to DCOM when I created the error in question by clicking on a folder on the desktop..

Here are the reports I dug up in event viewer...

Thanks. 

Attached Thumbnails

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#70
SleepyDude

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Download SystemLook from one of the links below according to your OS Architecture and save it to your Desktop.
SystemLook (32-bit)
SystemLook (64-bit)
 

  • Double-click SystemLook/SystemLook_x64 to run it.
  • Accept the prompt Allow the program to make changes to this computer (UAC prompt)
  • Copy the content of the following codebox into the main textfield:
    :reg
    HKCR\Clsid\{1B1F472E-3221-4826-97DB-2C2324D389AE}
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can be found on your Desktop entitled SystemLook.txt


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#71
woodrow896

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Thanks for the help.
 
SystemLook 30.07.11 by jpshortstuff
Log created at 16:18 on 08/05/2014 by Joe
Administrator - Elevation successful
 
========== reg ==========
 
[HKEY_CLASSES_ROOT\Clsid\{1B1F472E-3221-4826-97DB-2C2324D389AE}]
@="SyncEngineCOMServer Class"
"AppID"="{EEABD3A3-784D-4334-AAFC-BB13234F17CF}"
 
[HKEY_CLASSES_ROOT\Clsid\{1B1F472E-3221-4826-97DB-2C2324D389AE}\LocalServer32]
 
[HKEY_CLASSES_ROOT\Clsid\{1B1F472E-3221-4826-97DB-2C2324D389AE}\ProgID]
 
[HKEY_CLASSES_ROOT\Clsid\{1B1F472E-3221-4826-97DB-2C2324D389AE}\Programmable]
 
[HKEY_CLASSES_ROOT\Clsid\{1B1F472E-3221-4826-97DB-2C2324D389AE}\TypeLib]
 
[HKEY_CLASSES_ROOT\Clsid\{1B1F472E-3221-4826-97DB-2C2324D389AE}\VersionIndependentProgID]
 
 

-= EOF =- 


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#72
SleepyDude

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Do you use Skydrive?


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#73
woodrow896

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No I do not. 

Thanks


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#74
SleepyDude

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In that case try this:

 

 

In the Task Scheduler, once you expand Task Scheduler Library > Microsoft > Windows, scroll down and click on SkyDrive, you find two scheduled jobs, "Idle Sync Maintenance Task" and "Routine Maintenance Task".  I found that disabling both of these jobs has caused the error message to cease.


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#75
woodrow896

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Well under normal operation I don't get any messages unless I run the toolbox or other troubleshooting programs...come to find out first time after boot up any folder I try to open in desktop or elsewhere does open, but then you cant open anything else for 30-40 seconds because there is no response.Then, from that point fwd it works normally.

I disabled what you said and ran a toolbox and it didn't show the errors on the one time I tried it after I re-booted and made the machine malfunction. So I went ahead and re-enabled the stuff.

 

Wonder if I should go back to the early restore point and re-install the KB2919355 again ? I see they may have some kind of fix for the installer..  ???

 

Also, if all else fails do you think they would send me a 8.1 disc for free and try that? I HATE the thought of having to re-load.

Thanks


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