internet connection good but cant connect to internet.
#1
Posted 13 April 2014 - 05:55 PM
#2
Posted 13 April 2014 - 08:03 PM
How do you know you have a working internet connection?
Please do the following:
Click on Start then Run or press Window key (next to left Ctrl key) +R and paste the following into the Run box, exactly as shown, including double quotes:
cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & notepad postme.txt & del postme.txt"
and press ENTER.
A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.
If you don't have a Run selection off the Start menu, see here: Enable Run Command on Windows 7 or Vista Start Menu, or just press Windows Key (next to the left Ctrl key) + R.
#3
Posted 14 April 2014 - 10:57 AM
A few questions to ask you first of all have you downloaded anything? You either have software that is conflicting with your internet connection such as to many security softwares or a type of maleware that may be blocking your internet connection. As the post mession what it basically does is to see if informaiton is being sent to the website. Ill wait for your reply. Also give me a date for when the problem occurred first of all .
#4
Posted 14 April 2014 - 03:48 PM
In addition, the logs below woulld help us see your issue in greater detail.
Please go here and download Speccy run the program and when it is finished Hit File >>>>>>Publish Snap Shot>>>> A link will pop-up on your desktop please post it here in your next reply.
Please download MINITOOLBOX and run it.
Checkmark following boxes:
Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
Click Go and post the result.
- Save it to your Desktop.
- Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
- A Notepad document should open automatically called checkup.txt; please post the contents of that document.
- Please copy and pase log in next reply.
#5
Posted 18 April 2014 - 04:22 PM
Windows ip configuration
ping Request could not find host yahoo.com. Please check the name and try again.
That is all that came up. But again I couldn't copy and paste since I got it from my I-pad. So I just retyped it on here.
Hope that makes sense. Lol
#6
Posted 18 April 2014 - 04:57 PM
window ip configuration:
Host name
primary dnx suffix
node type. Broadcast
ip routing enabled. No
wins proxy enabled. No
ethernet adapter local area connection
media state. Media disconnected
description. Realtek rtl8139/810x family fast ethernet nic physical address 00-11-D8-94-e6-b9
Ping Request could not find host yahoo.com. Please check the name and try again.
media state: media disconnected
description. Realtek rtl8139/810x family fast ethernet nic
physical address. 00-11-D8-94-e6-b9
ping Request could not find host yahoo.com. Please check the name and try again.
So I'm confused.
#7
Posted 18 April 2014 - 05:07 PM
#8
Posted 18 April 2014 - 07:12 PM
Can you transfer the logs from your sick machine with a cd or usb device since you have another machine please.
#9
Posted 25 April 2014 - 04:19 PM
#10
Posted 27 April 2014 - 11:28 AM
Hello meandmy3tees
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