Hello, I've been having this issue where my computer will freeze when gaming for a couple of months now and I've yet to find a solution to the issue.
What would happen normally is that I would run a game and everything will be fine until all of a sudden I can hear a loud sound and notice the image completely frozen. I've left it for several minutes sometimes and the image never changes; I've also noticed that no keyboard commands will work, mouse won't work, if I toggle the capslock key then the keyboard's LED won't toggle on or off and I'm left with no option other than a hard reset.
This happens on basically any game I've tried (Battlefield 4, Skyrim, Counter-Strike: Source, Counter-String: Global Offensive, Shadow Warrior, even at some point Doom 1 and Quake 1 too). If I lower the settings and resolution in some of the games I can play for quite a while, for example I tried Global Offensive at 1024x768 (native atm is 1920x1440) and it ran well for several hours, it froze, then I lowered the resolution to 800x600 and it hasn't frozen yet. I play the games with everything on low yet they still freeze when I could comportably max them out. I can do everyday tasks normally and encounter no freezes whatsoever.
These issues started happening right after I upgraded my CPU and motherboard (I used to have a Gygabyte 880GM-USB3L motherboard and an AMD Phenom 2 x4 955BE CPU) every component worked perfectly right before upgrading and I could game enslessly with no issues.
My PC specs are as follows:
- OS: Windows 8.1 Pro 64-bit
- Mobo: Asus M5A99FX PRO R2.0
- CPU: AMD FX-8350
- GPU: Nvidia GTX 660Ti GC 3GB
- RAM: 2 x 4GB Kingston KVR1333D3N9/4G
- PSU: Thermaltake TR2 RX 650W
- HDD: Seagate ST2000DM001 (2TB)
I don't have anything that's overclocked (the GPU comes "factory overclocked" I believe though, it shouldn't be much of a problem).
I can replicate the issue easily and quickly by running the 3DMark benchmark. It always freezes. I've also tried the Heaven Benchmark and it did freeze too, it didn't freeze when running Furmark for about an hour though.
Other than that what I've tried doing so far is:
Reinstalling Windows.
Reinstalling drivers, I've also rolled back and then I also tried the newest drivers, games still froze.
I've made sure I have the most recent BIOS.
I've monitored my temperatures and they never get too high.
I've run memtest 86+ for about 7 hours with no errors.
I've run Prime95 for 29 hours with no errors.
I tried every stick of RAM by itself and I still got the freezing.
I've cleaned the gold contacts on the RAM and video card with an eraser.
Checked for bent pins.
At one point I put my old CPU back in (the 955BE) and it still froze in game, but I could alt tab and close the game in the task manager, the entire system didn't freeze. I have to say I only tried it once though.
This has led me to believe that it might probably be the PSU giving me the issue, but I have not had access to another PSU to test this on, I've even looked at several PC shops locally and none can help me, I also tried contacting several local technicians but every time they just stop contacting me and never really come around to help.
I'm willing to try anything I can do to help fix the issue but at this time I really don't know what to do other than buying a new PSU. I just need to know for sure if it's the PSU I need because the stuff I've seen that's 80Plus silver (or gold) and 850 Watts (or more, it depends on the availability) is pretty expensive.