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Need Help Please


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#1
Scoern

Scoern

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My computer was working fine after I last posted on these forums after I was told to disable NVidia PowerMizer. It worked great for a month but now my computer is back to it's normal routine of losing all of it's speed and not even being able to play Diablo 3 or even let alone 144p YouTube videos.
Here is my computer information if any of you computer geniuses don't mind lending a helping hand.
http://speccy.pirifo...6NoUNrIFAo4zdXe

Old Forum Post - http://www.geekstogo...09-slow-laptop/
Please and Thank You.


Edited by Scoern, 18 April 2014 - 12:50 PM.

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#2
Trevorever

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Todd Evens had some good points. Let's start by taking a look at your hard drive.

Download, install and run GSMARTControl. It should show a little icon of a hard drive in the window that opens. Doubleclick on the icon, then click on the attributes tab at the top. It will show a table. On the bottom right there is a button that says View Output, click it and then post the results here.
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#3
Scoern

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Todd Evens had some good points. Let's start by taking a look at your hard drive.

Download, install and run GSMARTControl. It should show a little icon of a hard drive in the window that opens. Doubleclick on the icon, then click on the attributes tab at the top. It will show a table. On the bottom right there is a button that says View Output, click it and then post the results here.

My bad, messed up the first one.
smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win7-sp1] (sf-5.43-1)
Copyright © 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net
 
=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Scorpio Blue Serial ATA (Adv. Format)
Device Model:     WDC WD3200BPVT-16ZEST0
Serial Number:    WD-WX31A81N2941
LU WWN Device Id: 5 0014ee 2063cc718
Firmware Version: 03.01A03
User Capacity:    320,072,933,376 bytes [320 GB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Fri Apr 18 18:28:39 2014 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
without error or no self-test has ever 
been run.
Total time to complete Offline 
data collection: ( 7200) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine 
recommended polling time: (   2) minutes.
Extended self-test routine
recommended polling time: (  86) minutes.
Conveyance self-test routine
recommended polling time: (   5) minutes.
SCT capabilities:       (0x7035) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
 
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       1
  3 Spin_Up_Time            0x0027   153   129   021    Pre-fail  Always       -       1308
  4 Start_Stop_Count        0x0032   089   089   000    Old_age   Always       -       11888
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002f   200   198   051    Pre-fail  Always       -       0
  9 Power_On_Hours          0x0032   096   096   000    Old_age   Always       -       3485
 10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   099   099   000    Old_age   Always       -       1015
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       21
193 Load_Cycle_Count        0x0032   089   089   000    Old_age   Always       -       335959
194 Temperature_Celsius     0x0022   105   092   000    Old_age   Always       -       38
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -       0
 
SMART Error Log Version: 1
No Errors Logged
 
SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]
 
 
SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Edited by Scoern, 18 April 2014 - 04:28 PM.

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#4
Trevorever

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Logs look OK, go to the Perform Tests tab and select Extended Self Test and then Execute.

2.5" Western Digital Blue drives are notorious for failing after a year of use. I've seen many fail after 6 months.
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#5
Scoern

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It said the test was completed without errors.

What now?


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#6
Scoern

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I'm not sure what happened but it's working fine right now, unsure if it will stay good though. Would still like any further input you have,


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#7
Trevorever

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There could still be problem with the hard drive, but let's check out some other things.

Have you looked at the performance tab of task manager this time too when it was slow?

It is the whole computer that is slow, correct?

Also, check the temperatures when it slows down with speedfan.
http://www.almico.com/speedfan.php

And take a screenshot of the networking tab in task manager.

Edited by Trevorever, 18 April 2014 - 08:41 PM.

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#8
Scoern

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There could still be problem with the hard drive, but let's check out some other things.

Have you looked at the performance tab of task manager this time too when it was slow?

It is the whole computer that is slow, correct?

Also, check the temperatures when it slows down with speedfan.
http://www.almico.com/speedfan.php

And take a screenshot of the networking tab in task manager.

Sorry it took me so long; I was out of town and unable to access this computer.
Here are the screenshots from task manager.

Attached Thumbnails

  • networking.png
  • performance.png

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#9
Trevorever

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These screenshots are taken when the computer is slow, correct? Any luck with Speedfan?

 

Can you download Speccy and post a speccy profile url?


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#10
Scoern

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http://speccy.pirifo...61PGpzMcpSG5b3Z


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#11
Trevorever

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Do you have an anti-virus program installed? And are you using malwarebytes free or malwarebytes pro?
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#12
Trevorever

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Another look at your hard drive might be a good idea too. Download HDDScan. You will have to extract the folder, then run the HDDScan application within the folder. Click on the round circle in the top middle part of the window and click on Surface Tests. Under Test, select Read then click Add Test. In the bottom part of the windows called Test Manager, double click the test that appears. On the new window, look at the status bar and wait for it to reach 100% (it may take some time). When it finished, click on the Report tab at the top. Then click Save to File. Save the report, then upload it here.


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