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Aurora--maybe [RESOLVED]


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#1
dikz131z

dikz131z

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I have scanned and cleaned and dusted argggggggggggh. Think I got rid of all infections but desktop still does not work correctly...wallpaper displays on splashscreen but not on desk top. Can someone look at my HJT and ewido scans.
thank you so much, :tazz:
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 12:52:40 PM, 06/09/2005
+ Report-Checksum: C2BD41D4

+ Date of database: 06/09/2005
+ Version of scan engine: v3.0

+ Duration: 26 min
+ Scanned Files: 64625
+ Speed: 40.00 Files/Second
+ Infected files: 3
+ Removed files: 3
+ Files put in quarantine: 3
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\WINDOWS\system32\spoolsrv32.exe -> Spyware.FindSpy.e -> Cleaned with backup
C:\WINDOWS\system32\srpcsrv32.dll -> TrojanDownloader.Adload.g -> Cleaned with backup
C:\WINDOWS\system32\txfdb32.dll -> TrojanDownloader.Adload.g -> Cleaned with backup


::Report End

Logfile of HijackThis v1.99.1
Scan saved at 1:14:47 PM, on 06/09/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\NavNT\vptray.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\C\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
O4 - HKLM\..\Run: [CPU Watcher] rundll32.exe C:\WINDOWS\cpu.dll,load
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [Winhost] C:\WINDOWS\win.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {8CA67440-A244-4570-B2F5-2A84D768C454} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {8CA67440-A244-4570-B2F5-2A84D768C454} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Security Agent (scagent) - Unknown owner - C:\WINDOWS\system32\scagent.exe" start (file missing)
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
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#2
Metallica

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Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

O4 - HKLM\..\Run: [CPU Watcher] rundll32.exe C:\WINDOWS\cpu.dll,load

O4 - HKLM\..\Run: [Winhost] C:\WINDOWS\win.exe

O9 - Extra button: Microsoft AntiSpyware helper - {8CA67440-A244-4570-B2F5-2A84D768C454} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {8CA67440-A244-4570-B2F5-2A84D768C454} - (no file) (HKCU)

O23 - Service: Security Agent (scagent) - Unknown owner - C:\WINDOWS\system32\scagent.exe" start (file missing)
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)

Click Start > Run type services.msc > OK
In the list of services find:
System Startup Service (SvcProc)
Rightclick that line and choose Properties.
On the General tab Stop and set the service to disabled.
In HijackThis click Config > Misc Tools > Delete an NT service
In the dialog box paste: SvcProc

In the list of services also find:
Security Agent (scagent)
Rightclick that line and choose Properties.
On the General tab Stop and set the service to disabled.
In HijackThis click Config > Misc Tools > Delete an NT service
In the dialog box paste: scagent

Reboot and post a new hijackThis log.

Regards,
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#3
dikz131z

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ok did what you said, still having problems getting wallpaper on desktop. Here's the log...thanks in advance for your help.
Logfile of HijackThis v1.99.1
Scan saved at 2:40:32 PM, on 06/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\NavNT\vptray.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\C\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
R3 - Default URLSearchHook is missing
O2 - BHO: Starware - {CA356D79-679B-4b4c-8E49-5AF97014F4C1} - C:\Program Files\Starware\bin\Starware.dll
O3 - Toolbar: Starware - {D49E9D35-254C-4c6a-9D17-95018D228FF5} - C:\Program Files\Starware\bin\Starware.dll
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
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#4
Metallica

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Did you install Starware yourself?

Your log looks good now. :tazz:

Let's work on that desktop.

Can you rightclick your desktop and let me know the properties?

A few methods that might work:

- Click the desktop near the top and drag it down. A cross will appear in the upper right hand corner. Click it to close and you can rightclick the real desktop to change the Properties

- In Control Panel click Display > Desktop > Customize desktop > Website > Uncheck whatever was put there by the infection.

- Disable the Active Desktop http://www.computerh...es/ch000593.htm

Let me know.

Regards,
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#5
dikz131z

dikz131z

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No, I didn't put that starware in the puter...I don't know where that cme from. It's my brother's puter and I am just trying to get it back to normal for him. He got high speed cable and never put up a firewall, virus protection, etc. So I am repairing it a little at a time. I will be going over there Thursday evening and will
follow your latest instructions. Thanks so much for you help so far.
dik's sister Kathy.
His email is wrong on this forum--it should be removed before the spambots find it - Metallica If he wants to change it he should do that in his Profile
:tazz:
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#6
Metallica

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Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

O2 - BHO: Starware - {CA356D79-679B-4b4c-8E49-5AF97014F4C1} - C:\Program Files\Starware\bin\Starware.dll
O3 - Toolbar: Starware - {D49E9D35-254C-4c6a-9D17-95018D228FF5} - C:\Program Files\Starware\bin\Starware.dll


Reboot into safe mode and delete:
C:\Program Files\Starware <= entire folder

Regards,
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#7
dikz131z

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Sorry it took so long to get back but health problems in the family. Anyway I was over there today and did everything you suggested...still no desktop wallpaper. When I right click and click properties there is nothing there except usual property thingy but with no tabs and no options. It's like it has 2 desktops one on top of the other and I cannot close the top one. In control panel there was nothing checked. :tazz: any other suggestions?
Regards,
Kathy
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#8
Metallica

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For your desktop problem see if this helps:

Copy the contents of the Code box to notepad.
Name the file out.reg
Save as type:All files
Save it someplace where you will remember it, like My documents.

Double click on out.reg and say yes to the prompt.

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"NoDispAppearancePage"=dword:00000000
"NoColorChoice"=dword:00000000
"NoSizeChoice"=dword:00000000
"NoDispBackgroundPage"=dword:00000000
"NoDispScrSavPage"=dword:00000000
"NoDispCPL"=dword:00000000
"NoVisualStyleChoice"=dword:00000000
"NoDispSettingsPage"=dword:00000000
"NoDispScrSavPage"=dword:00000000
"NoVisualStyleChoice"=dword:00000000
"NoSizeChoice"=dword:00000000
"SetVisualStyle"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop]
"NoChangingWallPaper"=-
"NoAddingComponents"=-
"NoComponents"=-
"NoDeletingComponents"=-
"NoEditingComponents"=-
"NoCloseDragDropBands"=-
"NoMovingBands"=-
"NoHTMLWallPaper"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"ForceActiveDesktopOn"=-
"NoActiveDesktopChanges"=-
"NoActiveDesktop"=-
"NoSaveSettings"=-
"ClassicShell"=- 
"NoThemesTab"=-

Let me know,
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#9
dikz131z

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where do I find the code box?
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#10
Metallica

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Well, it has kind of a pink upper bar that says CODE in it. :tazz:

Sorry, not nice of me to make fun of you, but the CODE box is in my post.

The text under the word code needs to be copied into notepad.

Regards,
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#11
dikz131z

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Oh, I am a dope :tazz: Got it! but tryed your first fix one more time an it worked..YAHOOOOOOO. So every thing is hunky-dorey now. Thanks so much for your help and patience with a dummy like me.
Seeing you are so patient though maybe you can help me with one more thing ;)
When his computer comes on it says it may not be able to show page correctly because of how Active X cotrols are set. I looked at them in properties and they seem to be enabled but I may be missing something..Duh. Any thoughts?
Regards, Kathy
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#12
Metallica

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That is probably because your desktop is still set to show Active Desktop

Check if this cures it:
http://www.computerh...es/ch000593.htm
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#13
dikz131z

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Yup, that fixed it!!! thank you so much for helping me get my brothers puter
working, he is more or less a shut in so it's his entertainment. you are the GREATEST!!!!! :tazz: YAHOOOOOOOOOOOOOOOOO
regards,
Kathy
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#14
Metallica

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

Please have a look at my site for some tips on how to remove and prevent spyware.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Regards,
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