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Unable to connect and java problems

Started by Jared1645 , Apr 20 2014 02:29 PM

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#1
Jared1645

Posted 20 April 2014 - 02:29 PM

Member

Member
10 posts

Every time i connect to various websites, i get this error: Unable to connect

Firefox can't establish a connection to the server at www.youtube.com.

    The site could be temporarily unavailable or too busy. Try again in a few moments.
    If you are unable to load any pages, check your computer's network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

I have done various computer live chat helpers, and they've told me it was "Internet browser is corrupted" or "Please contact you're internet provider". I dont really know what the official problem is, i've been having this problem for over 2 year's plus.

Various websites i cannot connect to:

www.runescape.com

www.youtube.com

I also get java problems with programs, such as runescape downloadable client, i get this error: "There was an error loading the game configuration from the website, if you have firewall, please check the program to see if it is allowed access to the internet." I have no idea why this pops up.\

i appreciate the help, Jared.

Edited by Jared1645, 20 April 2014 - 02:31 PM.

#2
SleepyDude

Posted 21 April 2014 - 08:00 AM

Trusted Helper

Malware Removal
4,975 posts

Hi Jared :welcome:

Let's start with some basic checks...

» Minitoolbox log
Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size
List Minidump Files
List Restore Points

Click on Go.

Post the resulting log in your next reply.

» Farbar Service Scanner (FSS) log
Let's check some windows critical services...
Download Farbar Service Scanner and save the file to the Desktop.

Run FSS
Check all the options
click Scan

Post the generated log in your reply.

» Check the Disk for Errors

open the Command Prompt as Administrator (Tutorial)
type the command:
```
chkdsk /f /x C:
```
Note: When it ask if you want to checked the volume next time the system restarts answer Yes
restart the computer.

Next,

download ListChkdskResult
execute ListChkdskResult and accept all the windows prompts to authorize the program to run
Notepad will open with a report showing the chkdsk result
copy & paste the log to your reply

#3
Jared1645

Posted 21 April 2014 - 04:55 PM

Member

Topic Starter
Member
10 posts

Is there a way i can link the log files to these replys?

#4
Jared1645

Posted 21 April 2014 - 05:00 PM

Member

Topic Starter
Member
10 posts

MiniToolBox Result's log:

MiniToolBox by Farbar Version: 23-01-2014
Ran by rodger (administrator) on 21-04-2014 at 17:34:13
Running from "C:\Users\rodger\Desktop"
Microsoft® Windows Vista™ Home Basic Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 https://secure.runescape.com
127.0.0.1 www.runescape.com
127.0.0.1 www.youtube.com

========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=0.0.0.0/0 interface="ethernet_7" nexthop=25.0.0.1
set interface interface="ethernet_7" forwarding=disabled advertise=disabled metric=9000 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration

Windows IP Configuration

   Host Name . . . . . . . . . . . . : home
   Primary Dns Suffix . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : midco.net

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix . : midco.net
   Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet #2
   Physical Address. . . . . . . . . : -----------------------------
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : ------------------------------
   IPv4 Address. . . . . . . . . . . : --------------------------------
   Subnet Mask . . . . . . . . . . . : ----------------------------------
   Lease Obtained. . . . . . . . . . : Saturday, April 12, 2014 10:28:10 PM
   Lease Expires . . . . . . . . . . : Friday, April 25, 2014 12:35:28 AM
   Default Gateway . . . . . . . . . : ---------------------------------
   DHCPv6 IAID . . . . . . . . . . . : -------------------------------
   DHCPv6 Client DUID. . . . . . . . : ------------------------------
   DNS Servers . . . . . . . . . . . : ------------------------------------

   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :------------------------------------------
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : -----------------------------------
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server: dns1.midco.net
Address: ----------------------------------------

Name:    google.com
Addresses: 2a00:1450:4001:801::1004
      24.220.112.113
      24.220.112.80
      24.220.112.95
      24.220.112.106
      24.220.112.102
      24.220.112.90
      24.220.112.112
      24.220.112.123
      24.220.112.121
      24.220.112.99
      24.220.112.101
      24.220.112.88
      24.220.112.117
      24.220.112.110
      24.220.112.84
      24.220.112.91

Pinging google.com [24.220.112.112] with 32 bytes of data:

Reply from 24.220.112.112: bytes=32 time=26ms TTL=57

Reply from 24.220.112.112: bytes=32 time=26ms TTL=57

Ping statistics for 24.220.112.112:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 26ms, Maximum = 26ms, Average = 26ms

Server: dns1.midco.net
Address: 24.220.0.10

Name:    yahoo.com
Addresses: 98.139.183.24
      98.138.253.109
      206.190.36.45

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=112ms TTL=50

Reply from 206.190.36.45: bytes=32 time=108ms TTL=50

Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 108ms, Maximum = 112ms, Average = 110ms

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
10 ...00 1d 72 ae 0b aa ...... NVIDIA nForce 10/100/1000 Mbps Ethernet #2
1 ........................... Software Loopback Interface 1
11 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.10     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1 255.255.255.255         On-link         127.0.0.1    306
127.255.255.255 255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.10    266
     192.168.0.10 255.255.255.255         On-link      192.168.0.10    266
    192.168.0.255 255.255.255.255         On-link      192.168.0.10    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.10    266
255.255.255.255 255.255.255.255         On-link         127.0.0.1    306
255.255.255.255 255.255.255.255         On-link      192.168.0.10    266
===========================================================================
Persistent Routes:
Network Address          Netmask Gateway Address Metric
          0.0.0.0          0.0.0.0         25.0.0.1 Default
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination      Gateway
1    306 ::1/128                  On-link
10    266 fe80::/64                On-link
10    266 fe80::7414:effa:d96b:727a/128
                                    On-link
1    306 ff00::/8                 On-link
10    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
If Metric Network Destination      Gateway
0 4294967295 2620:9b::/96             On-link
0   9000 ::/0                     2620:9b::500:1
0   9000 ::/0                     2620:9b::1900:1
===========================================================================
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/21/2014 05:27:05 PM) (Source: ConvertFilesforFree) (User: )
Description: Can't parse JSON update object

Error: (04/21/2014 05:12:02 PM) (Source: ConvertFilesforFree) (User: )
Description: Can't parse JSON update object

Error: (04/21/2014 04:57:01 PM) (Source: ConvertFilesforFree) (User: )
Description: Can't parse JSON update object

Error: (04/21/2014 04:41:56 PM) (Source: ConvertFilesforFree) (User: )
Description: Can't parse JSON update object

Error: (04/21/2014 04:26:55 PM) (Source: ConvertFilesforFree) (User: )
Description: Can't parse JSON update object

Error: (04/21/2014 04:11:53 PM) (Source: ConvertFilesforFree) (User: )
Description: Can't parse JSON update object

Error: (04/21/2014 03:56:49 PM) (Source: ConvertFilesforFree) (User: )
Description: Can't parse JSON update object

Error: (04/21/2014 03:41:45 PM) (Source: ConvertFilesforFree) (User: )
Description: Can't parse JSON update object

Error: (04/21/2014 03:26:41 PM) (Source: ConvertFilesforFree) (User: )
Description: Can't parse JSON update object

Error: (04/21/2014 03:11:38 PM) (Source: ConvertFilesforFree) (User: )
Description: Can't parse JSON update object

System errors:
=============
Error: (04/20/2014 02:12:52 PM) (Source: DCOM) (User: home)
Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}homerodgerS-1-5-21-867583740-3891980940-2511782368-1000LocalHost (Using LRPC)

Error: (04/20/2014 02:12:48 PM) (Source: DCOM) (User: home)
Description: machine-defaultLocalActivation{9BA05972-F6A8-11CF-A442-00A0C90A8F39}homerodgerS-1-5-21-867583740-3891980940-2511782368-1000LocalHost (Using LRPC)

Error: (04/19/2014 09:41:00 PM) (Source: disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (04/19/2014 09:41:00 PM) (Source: nvstor32) (User: )
Description: A parity error was detected on \Device\RaidPort0.

Error: (04/19/2014 09:40:55 PM) (Source: disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (04/19/2014 09:40:55 PM) (Source: nvstor32) (User: )
Description: A parity error was detected on \Device\RaidPort0.

Error: (04/19/2014 01:05:13 AM) (Source: disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (04/19/2014 01:05:13 AM) (Source: nvstor32) (User: )
Description: A parity error was detected on \Device\RaidPort0.

Error: (04/19/2014 01:05:09 AM) (Source: disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (04/19/2014 01:05:09 AM) (Source: nvstor32) (User: )
Description: A parity error was detected on \Device\RaidPort0.

Microsoft Office Sessions:
=========================
Error: (04/21/2014 05:27:05 PM) (Source: ConvertFilesforFree)(User: )
Description: Can't parse JSON update object

Error: (04/21/2014 05:12:02 PM) (Source: ConvertFilesforFree)(User: )
Description: Can't parse JSON update object

Error: (04/21/2014 04:57:01 PM) (Source: ConvertFilesforFree)(User: )
Description: Can't parse JSON update object

Error: (04/21/2014 04:41:56 PM) (Source: ConvertFilesforFree)(User: )
Description: Can't parse JSON update object

Error: (04/21/2014 04:26:55 PM) (Source: ConvertFilesforFree)(User: )
Description: Can't parse JSON update object

Error: (04/21/2014 04:11:53 PM) (Source: ConvertFilesforFree)(User: )
Description: Can't parse JSON update object

Error: (04/21/2014 03:56:49 PM) (Source: ConvertFilesforFree)(User: )
Description: Can't parse JSON update object

Error: (04/21/2014 03:41:45 PM) (Source: ConvertFilesforFree)(User: )
Description: Can't parse JSON update object

Error: (04/21/2014 03:26:41 PM) (Source: ConvertFilesforFree)(User: )
Description: Can't parse JSON update object

Error: (04/21/2014 03:11:38 PM) (Source: ConvertFilesforFree)(User: )
Description: Can't parse JSON update object

CodeIntegrity Errors:
===================================
Date: 2014-01-29 15:55:21.824
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.4.0.40\Definitions\BASHDefs\20140121.001\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-01-29 15:55:20.998
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.4.0.40\Definitions\BASHDefs\20140121.001\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-01-29 15:55:20.186
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.4.0.40\Definitions\BASHDefs\20140121.001\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-01-29 15:55:19.313
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.4.0.40\Definitions\BASHDefs\20140121.001\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-01-22 16:39:20.636
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.4.0.40\Definitions\BASHDefs\20140110.001\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-01-22 16:37:37.709
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.4.0.40\Definitions\BASHDefs\20140110.001\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-01-22 16:32:20.947
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.4.0.40\Definitions\BASHDefs\20140110.001\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-01-22 16:29:23.094
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.4.0.40\Definitions\BASHDefs\20140110.001\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-01-13 16:23:00.898
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.4.0.40\Definitions\BASHDefs\20131218.001\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-01-13 16:22:50.957
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.4.0.40\Definitions\BASHDefs\20131218.001\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

32 Bit HP CIO Components Installer (Version: 7.1.8)
7-Zip 9.20
Adobe Flash Player 12 ActiveX (Version: 12.0.0.77)
Adobe Flash Player 12 Plugin (Version: 12.0.0.77)
Adobe Reader X (10.1.9) (Version: 10.1.9)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
BabylonObjectInstaller (Version: 2.0.0.3)
Backup Assistant Plus
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 110.0.180.000)
C4580 (Version: 110.0.218.000)
C4580_Help (Version: 110.0.218.000)
Call of Duty® - World at War™ 1.2 Patch
Call of Duty® - World at War™ 1.3 Patch
Call of Duty® - World at War™ 1.4 Patch
Cards_Calendar_OrderGift_DoMorePlugout (Version: 2.03.0000)
CCScore (Version: 8.02.0000.0001)
CenturyLink Installer (Version: 1.0)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Convert Files for Free (Version: 7.12)
CyberLink Power2Go (Version: 6.0.2115)
CyberLink PowerDVD (Version: 7.0.3409.a)
Destination Component (Version: 110.0.0.0)
DeviceDiscovery (Version: 110.0.180.000)
DocProc (Version: 11.0.0.0)
eMachines Recovery Management (Version: 3.1.3003)
ESSBrwr (Version: 8.02.0000.0001)
ESSCDBK (Version: 8.02.0000.0001)
ESScore (Version: 8.02.0000.0001)
ESSgui (Version: 8.02.0000.0001)
ESSini (Version: 8.02.0000.0001)
ESSPCD (Version: 8.02.0000.0001)
ESSPDock (Version: 6.03.0001.0004)
ESSTOOLS (Version: 5.00.0000.0004)
essvatgt (Version: 8.00.0000.0001)
Fantapper Player (Version: 2.0.3)
Fantapper Updater (Version: 2.0.2)
ffdshow [rev 2527] [2008-12-19] (Version: 1.0)
fflink (Version: 6.02.1001.0001)
GearDrvs (Version: 1.00.0000)
GPBaseService (Version: 110.0.180.000)
HP Customer Participation Program 11.0 (Version: 11.0)
HP Imaging Device Functions 11.0 (Version: 11.0)
HP Photosmart C4500 All-In-One Driver Software 11.0 Rel .4 (Version: 11.0)
HP Photosmart Essential 2.5 (Version: 1.03.0000)
HP Photosmart Essential 3.0 (Version: 3.0)
HP Smart Web Printing (Version: 4.0)
HP Solution Center 11.0 (Version: 11.0)
HP Update (Version: 5.003.001.001)
HPPhotoSmartPhotobookWebPack1 (Version: 2.03.0000)
HPProductAssistant (Version: 110.0.180.000)
HPSSupply (Version: 110.0.180.000)
iCloud (Version: 2.1.1.3)
iTunes (Version: 11.1.2.32)
Java 7 Update 55 (Version: 7.0.550)
Java Auto Updater (Version: 2.1.9.8)
Java™ 6 Update 31 (Version: 6.0.310)
Java™ SE Development Kit 7 Update 3 (Version: 1.7.0.30)
JavaFX 2.0.3 (Version: 2.0.3)
JavaFX 2.0.3 SDK (Version: 2.0.3)
Junk Mail filter update (Version: 14.0.8089.726)
kgcbaby (Version: 5.03.0000.0002)
kgchday (Version: 5.03.0000.0002)
kgchlwn (Version: 5.03.0000.0002)
kgcinvt (Version: 5.03.0000.0003)
kgckids (Version: 6.03.0001.0001)
kgcmove (Version: 6.03.0001.0001)
kgcvday (Version: 5.03.0000.0002)
Kodak EasyShare software
League of Legends (Version: 3.0.0)
MarketResearch (Version: 110.0.180.000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170) (Version: 3.5.30730.0)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office Outlook Connector (Version: 12.0.6423.1000)
Microsoft Office Standard Edition 2003 (Version: 11.0.8173.0)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Web Publishing Wizard 1.52
Microsoft Works (Version: 9.7.0621)
Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)
Mozilla Firefox 28.0 (x86 en-US) (Version: 28.0)
Mozilla Maintenance Service (Version: 28.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
netbrdg (Version: 7.01.0000.0001)
Network (Version: 110.0.180.000)
Norton 360 Premier Edition (Version: 20.4.0.40)
Norton Security Scan (Version: 2.7.3.34)
NVIDIA Control Panel 306.97 (Version: 306.97)
NVIDIA Drivers
NVIDIA Install Application (Version: 2.1002.85.551)
NVIDIA PhysX (Version: 9.10.0513)
OCR Software by I.R.I.S. 11.0 (Version: 11.0)
OfotoXMI (Version: 8.02.1000.0001)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
OpenAL
Pando Media Booster (Version: 2.6.0.7)
PanoStandAlone (Version: 110.0.180.000)
PS_AIO_04_C4580_ProductContext (Version: 110.0.218.000)
PS_AIO_04_C4580_Software (Version: 110.0.218.000)
PS_AIO_04_C4580_Software_Min (Version: 110.0.218.000)
PSSWCORE (Version: 2.03.0000)
QuickConnect (Version: 3.8)
QuickTime (Version: 7.74.80.86)
Qwest Personal Digital Vault™ (Version: 1.0.0002)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer (Version: 15.0.6)
RealUpgrade 1.1 (Version: 1.1.0)
RuneScape Launcher 1.2.3 (Version: 1.2.3)
Scan (Version: 11.0.0.0)
SFR (Version: 8.01.0000.0001)
SHASTA (Version: 7.01.0000.0001)
Shop for HP Supplies (Version: 11.0)
skin0001 (Version: 8.02.0000.0001)
SKINXSDK (Version: 8.02.0000.0001)
SmartWebPrinting (Version: 110.0.182.000)
SolutionCenter (Version: 110.0.180.000)
Spotify (Version: 0.9.8.296.g91f68827)
staticcr (Version: 8.02.0000.0001)
Status (Version: 110.0.180.000)
swMSM (Version: 12.0.0.1)
System Requirements Lab CYRI (Version: 6.0.8.0)
Toolbox (Version: 110.0.180.000)
TrayApp (Version: 110.0.180.000)
Unity Web Player (Version: )
UnloadSupport (Version: 11.0.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
US Tech Support Framework (Version: 2.1.0.4741)
VideoToolkit01 (Version: 110.0.171.000)
VPRINTOL (Version: 8.02.0000.0001)
WeatherBug (Version: WeatherBug 6.0.0.0)
WebReg (Version: 110.0.180.000)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Family Safety (Version: 14.0.8093.805)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
WIRELESS (Version: 8.02.0000.0001)
Xiph.Org Open Codecs 0.85.17777 (Version: 0.85.17777)
YGOPro DevPro (Version: 1.9.9)
Your Product (Version: 1.0)

========================= Devices: ================================

Name: isatap.{A489A407-3FC9-4059-A969-DDC408460F85}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

Name: isatap.{A489A407-3FC9-4059-A969-DDC408460F85}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

========================= Memory info: ===================================

Percentage of memory in use: 32%
Total physical RAM: 1789.76 MB
Available physical RAM: 1205.5 MB
Total Pagefile: 3825.99 MB
Available Pagefile: 2690.83 MB
Total Virtual: 2047.88 MB
Available Virtual: 1939.86 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:69.51 GB) (Free:1.68 GB) NTFS
2 Drive d: (74,655,799,680 bytes) (Fixed) (Total:69.54 GB) (Free:0 GB) NTFS

========================= Users: ========================================

User accounts for \\HOME

Administrator            ASPNET                   Guest
rodger

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

13-04-2014 20:45:22 Installed RuneScape Launcher 1.2.3
17-04-2014 19:29:31 Scheduled Checkpoint
19-04-2014 06:04:30 Scheduled Checkpoint
20-04-2014 02:40:05 Installed Java 7 Update 55

**** End of log ****

Edited by Jared1645, 21 April 2014 - 05:22 PM.

#5
Jared1645

Posted 21 April 2014 - 05:02 PM

Member

Topic Starter
Member
10 posts

FSS LOG

Farbar Service Scanner Version: 25-02-2014
Ran by rodger (administrator) on 21-04-2014 at 17:37:22
Running from "C:\Users\rodger\Desktop"
Microsoft® Windows Vista™ Home Basic Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0

System Restore:
============

System Restore Disabled Policy:
========================

Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****

#6
Jared1645

Posted 21 April 2014 - 05:10 PM

Member

Topic Starter
Member
10 posts

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 4/21/2014 5:40:44 PM >------
Category: 0
Computer Name: home
Event Code: 26214
Record Number: 499184
Source Name: Chkdsk
Time Written: 03-07-2014 @ 07:26:05
Event Type: Information
User:
Message: Chkdsk was executed in read/write mode.

Checking file system on D:
Volume label is 74,655,799,680 bytes.
11584 file records processed.

1 large file records processed.

0 bad file records processed.

0 EA records processed.

0 reparse records processed.

11702 index entries processed.

0 unindexed files processed.

11584 security descriptors processed.

Cleaning up 65 unused index entries from index $SII of file 0x9.
Cleaning up 65 unused index entries from index $SDH of file 0x9.
Cleaning up 65 unused security descriptors.
60 data files processed.

CHKDSK is verifying Usn Journal...
1195888 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
11568 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
1608 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

72915821 KB total disk space.
72827408 KB in 1265 files.
       852 KB in 61 indexes.
     81129 KB in use by the system.
     65536 KB occupied by the log file.
      6432 KB available on disk.

      4096 bytes in each allocation unit.
18228955 total allocation units on disk.
      1608 allocation units available on disk.

-----------------------------------------------------------------------

#7
SleepyDude

Posted 22 April 2014 - 02:38 AM

Trusted Helper

Malware Removal
4,975 posts

Hi,

Is there a way i can link the log files to these replys?

Not sure what you mean but you did fine. :thumbsup:

Please backup to some place all your critical files, there are some errors on the log's related to the Hard Drive and you need to run a more deep scan and there is always a possibility to lose some data.

- After the backup run chkdsk again with different arguments:

chkdsk /R /X C:

Note: When it ask if you want to checked the volume next time the system restarts answer Yes

- Restart the computer and let the scan run, it will take some time...

- Execute ListChkdskResult again to retrieve the new log

#8
Jared1645

Posted 22 April 2014 - 04:42 PM

Member

Topic Starter
Member
10 posts

How do i run a backup?

#9
SleepyDude

Posted 23 April 2014 - 02:27 AM

Trusted Helper

Malware Removal
4,975 posts

How do i run a backup?

The most simple way is to use Windows Explorer to copy your documents, spreadsheets, Images, Videos, music, etc. to a external Hard Disk, alternatively if you don't have a big quantity of data you can backup to the cloud using Dropbox, Google Drive, OneDrive, etc.