Our Dell All-in-one Photo Printer 944 developed problems (the cartridge kept stalling), so I uninstalled the printer and attempted to reinstall from the original CD. The first installation screen comes up, but when I click on the option for personal installation (as opposed to network) the screen disappears and nothing happens. I tried copying all the files from the CD onto the desktop, but the same happens when I try to install from there. If I try to install using the 'Found New Hardware Wizard', it tells me there was a problem installing.
I found a copy of the download files for my printer on download.com and tried to use that to install the printer. But something strange is going on here..... I got the same message that I got once before in my earlier attempts, telling me that several of the dll files cannot be copied to the destination directory. The first of these files is dlcdDR5C.DLL. I have found this file (and at least one of the other files mentioned as not being able to be copied) in C:\dell\drivers\R147270\drivers\Win_XP2K\i386
Any help you can give will be much appreciated.
Edited by Channeal, 22 April 2014 - 09:46 AM.