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Unable to connect to Internet and now PC is really slow


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#16
Steviep

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Vino's Event Viewer v01c run on Windows XP in English
Report run at 25/04/2014 18:22:35
 
Note: All dates below are in the format dd/mm/yyyy
 
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'System' Log - error Type
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'System' Log - warning Type
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Vino's Event Viewer v01c run on Windows XP in English
Report run at 25/04/2014 18:23:01
 
Note: All dates below are in the format dd/mm/yyyy
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - error Type
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - warning Type
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#17
RKinner

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If you run Process Explorer again, the System Idle should be the biggest user with over 90%.  IF that's the case then we are done and can clean up.

 

We need to clean up System Restore.  
 
Copy the following:
 
 
:Commands
[CLEARALLRESTOREPOINTS]
[Reboot]
 
 Run OTL.   In the Custom Scans/Fixes box at the bottom, paste in the copied text (Ctrl + v) and then hit Run Fix.
 
You can uninstall or delete any tools we had you download and their logs. 
 
 
 
OTL has a cleanup tab so if you run it again and select cleanup it will remove itself and its backup files.
 
To hide hidden files again (If you do not run OTL cleanup):
 
XP
 
# Close all programs so that you are at your desktop.
# Double-click on the My Computer icon.
# Select the Tools menu and click Folder Options.
# After the new window appears select the View tab.
# Uncheck the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the 'Hide protected operating system files (recommended)' option. 
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and exit My Computer.
 
 
Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat. 
 
Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program.  There is an exploit out there now that can use it to get on your PC.  For Adobe Reader:  Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript.  OK Close program.  It's the same for Foxit reader except you uncheck Enable Javascript Actions. 
 
To help keep your programs up-to-date you should download and run the UpdateChecker:
(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it.    You can right click on the updatechecker icon (looks like a downward green arrowhead) and select Settings and tell it no betas.  If you don't use MSN Messenger I would not upgdate it.  MS installs a bunch of stuff when you do.  You can tell the program to not show you that update.)
If you use Firefox or Chrome then get the AdBlock Plus Add-on.  Adblock Plus is now available for IE too:
adblockplus.org/?  Since XP is officially dead as far as Microsoft is concerned you can turn off Automatic Updates since there won't be any.  Also using IE as your browser is a bad idea since it will not be updated.  Use Firefox or Chrome instead.
 
If Firefox or Chrome is slow loading make sure it only has the current Java add-on.  Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox .  Click on Optimize.  When it finishes click on Exit.
 
Be warned:  If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum.  If you must use P2P then submit any files you get to http://virustotal.com before you open them.
 
Due to a recent rise in the number of Crytolocker infections I am now recommending you install:
 
CryptoPrevent
 
 
The free version does not update on its own so you should check for updated versions once in a while.
 
 
 
If you have a router, log on to it today and change the default password!  If using a Wireless router you really should be using encryption on the link.  Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business.  See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important.  If you don't know how, visit the router maker's website.  They all have detailed step by step instructions or a wizard you can download.
 
 
XP does not automatically run defrag so it needs to be done manually every couple of months or it will slow down.  http://support.microsoft.com/kb/314848

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#18
Steviep

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Thank you system idle was running between 96 and 98 % followed your other instructions and all seems well, thanks again for all your help  :wave:


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