Sorry, I don't know how to access the BIOS

Admin Rights Blocked- Help! Please - Denied Access System Error 5
#61
Posted 28 April 2014 - 04:43 PM

#62
Posted 28 April 2014 - 04:44 PM

Sorry, I don't know how to access the BIOS
Tell me the brand and model of the machine.
#63
Posted 28 April 2014 - 04:49 PM

I'm really sorry Sleepy.
Dell Inspiron 17R
#64
Posted 28 April 2014 - 04:54 PM

I'm really sorry Sleepy.
Dell Inspiron 17R
Hey no problem. I have a different Dell Inspiron can you try press F12 during boot and see if you get the boot menu?
Windows 8 is tricky you need to Restart the system don't use shutdown and start pressing (not hold) F12 immediately when you see the machine starting.
#65
Posted 28 April 2014 - 04:57 PM

ok, I got it...its booting from CD
#66
Posted 28 April 2014 - 04:58 PM

Looks like it's going to take a bit...HD LED is solid and the windows icon is on in the middle of the screen, fan is blowing hard lol
#67
Posted 28 April 2014 - 04:58 PM

ok, I got it...its booting from CD
Good job
#68
Posted 28 April 2014 - 04:59 PM

ok, it's up, asking me what I want to do, giving me options for troubleshooting, etc
#69
Posted 28 April 2014 - 05:00 PM

Under Troubleshooting:
Refresh your PC
Reset Your PC
Advanced Options
#70
Posted 28 April 2014 - 05:00 PM

I'm a little bind here but you probably have to choose Advanced Options to access the Command Prompt
#71
Posted 28 April 2014 - 05:04 PM

Yes, I see that. I just don;t know what to do once I get to the CMD prompt, I shouldn't try the refresh?
#72
Posted 28 April 2014 - 05:06 PM

You are now on the Command Prompt with a prompt x:\windows\system32?
#73
Posted 28 April 2014 - 05:08 PM

yes
#74
Posted 28 April 2014 - 05:10 PM

yes
Ok, now is the hard part you have to type exactly what I will post.
Start with:
bcdedit | find "osdevice"
tell me the drive letter returned in front of partition
#75
Posted 28 April 2014 - 05:15 PM

It just went right back to X:\windows\system32
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