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Admin Rights Blocked- Help! Please - Denied Access System Error 5


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#61
FireFighter254

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Sorry, I don't know how to access the BIOS


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#62
SleepyDude

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Sorry, I don't know how to access the BIOS

 

Tell me the brand and model of the machine.


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#63
FireFighter254

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I'm really sorry Sleepy.

 

Dell Inspiron 17R


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#64
SleepyDude

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I'm really sorry Sleepy.

 

Dell Inspiron 17R

 

Hey no problem. I have a different Dell Inspiron can you try press F12 during boot and see if you get the boot menu?

 

Windows 8 is tricky you need to Restart the system don't use shutdown and start pressing (not hold) F12 immediately when you see the machine starting.


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#65
FireFighter254

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ok, I got it...its booting from CD


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#66
FireFighter254

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Looks like it's going to take a bit...HD LED is solid and the windows icon is on in the middle of the screen, fan is blowing hard  lol


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#67
SleepyDude

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ok, I got it...its booting from CD

 

Good job :thumbsup:


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#68
FireFighter254

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ok, it's up, asking me what I want to do, giving me options for troubleshooting, etc


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#69
FireFighter254

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Under Troubleshooting:

 

Refresh your PC

Reset Your PC

Advanced Options


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#70
SleepyDude

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I'm a little bind here but you probably have to choose Advanced Options to access the Command Prompt


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#71
FireFighter254

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Yes, I see that. I just don;t know what to do once I get to the CMD prompt, I shouldn't try the refresh?


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#72
SleepyDude

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You are now on the Command Prompt with a prompt x:\windows\system32?


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#73
FireFighter254

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yes


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#74
SleepyDude

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yes

 

Ok, now is the hard part you have to type exactly what I will post.

 

Start with:

bcdedit | find "osdevice"

tell me the drive letter returned in front of partition


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#75
FireFighter254

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It just went right back to X:\windows\system32


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