[mmkkmm]

Hello

 

I have 2 HDD's. First one ('C') is fine. Second one ('E') is showing that it's using 916/931 gb. This can't be right, because when I select everything in drive 'E' it adds up to 190 gb.

I am missing 756 gb.

 

I went into Control panel and selected 'Show hidden files, folders, and drives.' This didn't change anything.

 

How do I fix this?

 

Thanks.

Edited by mmkkmm, 28 April 2014 - 07:37 PM.

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Run the portable version of Treesize Free. It will tell you exactly what is using the space.

[Ztruker]

Run the portable version of Treesize Free. It will tell you exactly what is using the space.

[mmkkmm]

I've ran TreeSize and WinDirStat. They both say 190gb/190gb.

They don't see the remaining 756gb.

[mmkkmm]

I deleted all the files in the folder 'WindowsImageBackup,' which was 156gb, but that didn't change anything.

According to MyComputer I'm using 768/931 gb. But when I select all the files in Drive 'E', they still add up to 190gb.

So, MyComputer should be showing Drive 'E' as 190/931 gb. Or am I wrong?

 

(Also, TreeSize is still showing Drive 'E' as 190/190 gb. Apparently it didn't notice that I deleted 156 gb.)

Edited by mmkkmm, 29 April 2014 - 05:15 AM.

[Ztruker]

Post a snapshot of a fullscreen Disk Management:

To open Disk Management, press Windows key+r, type diskmgmt.msc and press Enter or click GO. Make it full screen. Expand the fields as necessary so everything can be seen.

Vista and Windows 7: How to Use the Snipping Tool in Vista - Vista Forums (says it's for Vista but also works with Win 7/8).

For GeeksToGo: Use the Browse and Attach This File buttons below the text input area while using the Full editor to upload and insert here.

[mmkkmm]

snapshot of Disk Management

Attached Thumbnails

• 

[Ztruker]

Disk Management shows size at 931GB with 163GB free.

 

Can you post a screen shot or My Computer in Details View, full screen please.

 

Also WinDirStat and/or Treesize if possible.

 

Thanks.

[mmkkmm]

Here they are.

Attached Thumbnails

• 
• 

[Ztruker]

Well dang, that's passing weird for sure.

 

I wonder if there is a corrupted file in the downloads 2 folder?

 

Are you running Vista or Windows 7?

 

Try booting the install DVD then take the Repair path to get to a Command Prompt, then run chkdsk /r against the 1TB drive. It may not be E: so you need to check to see what drive letter is assigned to it. You can do this with diskpart.

>diskpart

Microsoft DiskPart version 6.3.9600

Copyright (C) 1999-2013 Microsoft Corporation.
On computer: DESKTOP

DISKPART> list vol

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0     K                       DVD-ROM         0 B  No Media
  Volume 1     C   Lenovo_C     NTFS   Partition    206 GB  Healthy    Boot
  Volume 2         WINRE_DRV    NTFS   Partition   1000 MB  Healthy    Hidden
  Volume 3         SYSTEM_DRV   FAT32  Partition    260 MB  Healthy    System
  Volume 4                      NTFS   Partition    450 MB  Healthy    Hidden
  Volume 5         PBR_DRV      NTFS   Partition     24 GB  Healthy    Hidden
  Volume 6     D   Lenovo_D     NTFS   Partition    732 GB  Healthy
  Volume 7     E   Lenovo_E     NTFS   Partition    732 GB  Healthy
  Volume 8     F   Lenovo_F     NTFS   Partition    398 GB  Healthy
  Volume 9     G   Lenovo_G     NTFS   Partition    698 GB  Healthy
  Volume 10    H   Lenovo_H     NTFS   Partition    698 GB  Healthy    Pagefile
  Volume 11    I                       Removable       0 B  No Media

DISKPART> exit

[mmkkmm]

I don't know if anything is corrupted in "downloads 2" Folder. It's where I keep all the media files.

 

I'm running windows 7.

 

What do you mean "install dvd"? Which one? Repair path?

Sorry, I don't understand what you mean.

[Ztruker]

How to run chkdsk or System File Checker (SFC) from the Recovery Console

• Boot your Windows 7 installation DVD
• When you see "Press any key to boot from CD or DVD", press Enter
• At the "Install Windows" screen, click on Repair your computer at lower left
• At the System Recovery Options screen, make note of the drive letter assigned to your boot drive (normally C: ) and click Next
• At the Chose a Recovery Tool window, click on Command Prompt. You will be sitting at X:\Sources directory
• Run chkdsk or SFC
• If you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.
• For chkdsk, type chkdsk c: /r and press Enter (use the letter from above if not C: ).
• For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above)

Let either run to completion undisturbed.

If you do not have a Windows 7 installation DVD, or it's not up to the Service Pack level currently installed, you can download a legal copy with SP1 integrated from here:

Windows 7 Direct Download Links

Make sure you get the same version you have, Home Premium, Pro or Ultimate and 32 or 64 bit. Note that Basic or Starter is not available.

I recommend using ImgBurn at 4X speed (or the slowest available) to create the DVD from the downloaded .iso file. Just be careful during the install not to accidentally install some of the bundled junk that comes with it. Always take The Custom Install option.

You can do this on any computer capable of burning a DVD.

YOU MUST HAVE A VALID KEY TO INSTALL THIS .ISO.
The one on the COA sticker on your computer will work.

If you are just using the Recovery Console you do not need a key.

You can also create a bootable USB Flash drive (4GB or larger) to install Windows 7 from.

• Download and run Universal USB Installer Easy as 1 2 3
• Select Windows 7 from the first drop down list, all the way to the bottom
• Select the downloaded Windows 7 iso file
• Select your USB flash drive
• Click Create

For techies or folks who work on computers:

Create Windows 7 Universal ISO With All Editions Selection On Install with ei.cfg Removal Utility.

This will fit on a 6GB flash drive or can be burned to a DVD.

[mmkkmm]

Sorry, I took a while.

I booted the Windows 7 DVD.

At the "Install Windows" screen, my keyboard and mouse didn't work. (Even though the keyboard worked when I had to "Press any key to boot from CD or DVD")

Why do the keyboard and mouse not work?

[phillpower2]

If you are using a USB keyboard and mouse try the wired PS/2 type if you have or can borrow them.

 

What is the brand and model name or number of the computer.

[mmkkmm]

I don't have a wired PS/2 type mouse, but I will borrow one from work in 3 days.

 

This computer:  Intel® Core™ i7-3770K CPU @ 3.50GHz 3.50GHz, 16gb RAM, 64-bit Windows7 Home Premium ServicePack 1, Nvidia geforce GTX 680.

 

i can't see the model name in dxdiag. (as seen in attached image)

 

 

Where do I find the model name?

[phillpower2]

If the computer is a custom build then no matter, the reason that I asked was because some brand name computers such as Dell for example have USB port 1 enabled by default meaning that a USB keyboard should always work in that port, your USB ports work up to a point and then stop, they could be either disabled in the BIOS or no USB drivers are being installed after POST has completed, try accessing the BIOS on next boot and making sure that legacy USB ports are enabled.