[Albedo]

I have a nasty something that survived a reformat to factory settings. It opens new tabs on all my browsers to sites that  get blocked most of the time. Anyways I doubt I can fix this, so my question is if I do a complete wipe of my hard drive will that fix whatever has decided to infect my Laptop?

Also I have the product key to windows 7, but no cd would I have to purchase one to restore my windows? My pc is an HP Pavilion G6-2040ca.
 

Edited by Albedo, 28 April 2014 - 08:04 PM.

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Hello Aledo,

I would suggest you read Here skip to step # 2, start a new topic in the malware removal forum and post your OTL.txt log and Extra's log and perhaps we can help clean the machine.

Thanks
Joe

[zep516]

Hello Aledo,

I would suggest you read Here skip to step # 2, start a new topic in the malware removal forum and post your OTL.txt log and Extra's log and perhaps we can help clean the machine.

Thanks
Joe

[Ztruker]

If you do not have a Windows 7 installation DVD, or it's not up to the Service Pack level currently installed, you can download a legal copy with SP1 integrated from here:

Windows 7 Direct Download Links

Make sure you get the same version you have, Home Premium, Pro or Ultimate and 32 or 64 bit. Note that Basic or Starter is not available.

I recommend using ImgBurn at 4X speed (or the slowest available) to create the DVD from the downloaded .iso file. Just be careful during the install not to accidentally install some of the bundled junk that comes with it. Always take The Custom Install option.

You can do this on any computer capable of burning a DVD.

YOU MUST HAVE A VALID KEY TO INSTALL THIS .ISO.
The one on the COA sticker on your computer will work.

If you are just using the Recovery Console you do not need a key.

You can also create a bootable USB Flash drive (4GB or larger) to install Windows 7 from.

• Download and run Universal USB Installer Easy as 1 2 3
• Select Windows 7 from the first drop down list, all the way to the bottom
• Select the downloaded Windows 7 iso file
• Select your USB flash drive
• Click Create

For techies or folks who work on computers:

Create Windows 7 Universal ISO With All Editions Selection On Install with ei.cfg Removal Utility.

This will fit on a 6GB flash drive or can be burned to a DVD.