Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Bagle Worms & TROJ - How do I eradicate it?


  • Please log in to reply

#1
Solved

Solved

    New Member

  • Member
  • Pip
  • 1 posts
I have run the housecall.trendmicro.com virus scan and have over 190 incidents of the Bagle.AH, Bagle.AH, and 1 incident of TrojAgent.dn.

In an attempt to get rid of this stuff / prevent it from recurring, I purchase NORTON Internet Securities.

The software installation FAILS when I try to install it from the CD.

I tried to install it (purchased from Symantec) via the INTERNET and that also failed.

No real error mssg - other than "Installation failed"

Any recommendations on how to get rid of all these worms so I can proceed with some work?

Thanks in advance...
  • 0

Advertisements


#2
Hemal

Hemal

    Founding Fart

  • Technician
  • 1,470 posts
Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
  • 0

#3
admin

admin

    Founder Geek

  • Administrator
  • 24,504 posts

I have run the housecall.trendmicro.com virus scan and have over 190 incidents of the Bagle.AH, Bagle.AH, and 1 incident of TrojAgent.dn

Did you select "Auto Clean" in Housecall?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP