Hello,
Over the last few weeks I've noticed that each time I shut down my PC a Windows Update tries to install, every single time the PC is shut down.
I found out during some investigation that Windows 7 SP1 is/was not installed on my PC, and that this was possibly the reason for the update failure, one of which being IE11, which will not install without SP1.
When trying to install Windows 7 SP1 I received all manner of resistance. One suggestion given was: "You are seeing the effects of a longstanding (i.e., since at least June 2011) & ongoing hijackware infection, possibly compounded by a rootkit (or bootkit) infection."
I hope you can help.
Here are my PC specs:
Computer
Computer Type ACPI x86-based PC
Operating System Microsoft Windows 7 Home Premium
OS Service Pack -
Internet Explorer 9.0.8112.16421 (IE 9.0)
DirectX DirectX 11.0
Date / Time 2014-05-02 / 19:03
Motherboard
CPU Type TripleCore AMD Phenom X3 8600, 2300 MHz (11.5 x 200)
Motherboard Name Foxconn A7GMX-K/S / A7VMX-K/S (2 PCI, 1 PCI-E x1, 1 PCI-E x16, 2 DDR2 DIMM, Audio, Video, Gigabit LAN)
Motherboard Chipset AMD 760G/780G/780V/785G/790GX/880G/890GX, AMD K10
System Memory 3328 MB (DDR2-800 DDR2 SDRAM)
DIMM1: ASint B1YJ2LB4FNG 2 GB DDR2-800 DDR2 SDRAM (5-5-5-18 @ 400 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM2: PNY Electronics 2 GB DDR2-800 DDR2 SDRAM (6-5-5-18 @ 400 MHz) (5-5-5-18 @ 400 MHz) (4-4-4-12 @ 266 MHz)
BIOS Type AMI (06/23/09)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)
Display
Video Adapter ATI Radeon HD 4350 (Microsoft Corporation WDDM 1.1) (512 MB)
Video Adapter ATI Radeon HD 4350 (Microsoft Corporation WDDM 1.1) (512 MB)
3D Accelerator ATI Radeon HD 4350 (RV710)
Monitor Generic PnP Monitor [NoDB] (173220070707)
Multimedia
Audio Adapter ATI Radeon HDMI @ ATI RV710/730/740 - High Definition Audio Controller
Audio Adapter Realtek ALC662 @ ATI SB700 - High Definition Audio Controller
Storage
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Storage Controller MagicISO SCSI Host Controller
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB xD/SM Reader USB Device
Disk Drive WDC WD3200AAJS-22L7A0 ATA Device (298 GB, IDE)
Disk Drive WDC WD5000AADS-56S9B1 ATA Device (465 GB, IDE)
Optical Drive DTSOFT Virtual CdRom Device
Optical Drive HL-DT-ST DVDRAM GH40F ATA Device
Optical Drive MagicISO Virtual DVD-ROM0000
SMART Hard Disks Status OK
Partitions
C: (NTFS) 287.3 GB (3.6 GB free)
E: (NTFS) 465.8 GB (239.4 GB free)
Total Size 753.1 GB (243.1 GB free)
Input
Keyboard Standard PS/2 Keyboard
Mouse HID-compliant mouse
Game Controller Microsoft PC-joystick driver
Network
Network Adapter Realtek PCI GBE Family Controller (192.168.0.2)
Peripherals
Printer Fax
Printer Foxit Reader PDF Printer
Printer Microsoft XPS Document Writer
Printer Snagit 10
Infrared Controller Built-in Infrared Device
Infrared Controller IrDA Protocol
USB1 Controller ATI SB700 - OHCI USB Controller
USB1 Controller ATI SB700 - OHCI USB Controller
USB1 Controller ATI SB700 - OHCI USB Controller
USB1 Controller ATI SB700 - OHCI USB Controller
USB1 Controller ATI SB700 - OHCI USB Controller
USB2 Controller ATI SB700 - EHCI USB 2.0 Controller
USB2 Controller ATI SB700 - EHCI USB 2.0 Controller
USB Device Generic USB Hub
USB Device Headset (XBOX 360 For Windows)
USB Device USB Input Device
USB Device USB Input Device
USB Device USB Mass Storage Device
USB Device Xbox 360 Controller for Windows
DMI
DMI BIOS Vendor American Megatrends Inc.
DMI BIOS Version 080014
DMI System Manufacturer Advent
DMI System Product PTG9003
DMI System Version To Be Filled By O.E.M.
DMI System Serial Number 9A2D3209CJ493000578
DMI System UUID 4B3B3383-1DEC44B1-CF830022-6809722B
DMI Motherboard Manufacturer FOXCONN
DMI Motherboard Product A7VMX-K
DMI Motherboard Version 1.0
DMI Motherboard Serial Number UY30929081486
DMI Chassis Manufacturer To Be Filled By O.E.M.
DMI Chassis Version To Be Filled By O.E.M.
DMI Chassis Serial Number To Be Filled By O.E.M.
DMI Chassis Asset Tag To Be Filled By O.E.M.
DMI Chassis Type Desktop Case
Any help/advice would be greatly appreciated.
Chris.