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#16
shajoe44

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another error

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#17
shajoe44

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i tried it again and got this

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#18
RKinner

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Annoying.  There is a page on troubleshooting and what to do:

 

http://blogs.msdn.co...07/8108332.aspx


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#19
shajoe44

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failed.JPG


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#20
RKinner

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Can you find the fixdotnet.log and either open it in notepad and copy and paste or just attach it?


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#21
shajoe44

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I do not have a log by that name  only thing i have is  FixDotNet20140506203006890


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#22
RKinner

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Did you try the tool here:

 

http://blogs.msdn.co...28/8904493.aspx

 

It was mentioned as step 2 on the other page.  If the repair didn't work.


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#23
shajoe44

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Attached File  cleanup_main.log   351.05KB   117 downloads


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#24
RKinner

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Looks like it did something.  If you go to Control Panel, Programs and Features, View Installed Updates, do you see any Microsoft .net Framework entries?

 

Open Control Panel, Windows Updates, Check for Updates, Is it offering you any .net updates.  Perhaps under the Optional stuff?


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#25
shajoe44

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i dont have any microsoft net showing in program listing. no updates available either.


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#26
shajoe44

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I rebooted and get these messages now

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#27
RKinner

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The new error is from My Winlocker.  There are a  lot of errors showing in the event log about it (and also a lot of complaints on Google) so unless this is something you use I would uninstall it.  The other error is still from your HP Imaging Device Software which is installed with your HP printer.  If you still have the printer I would uninstall it, download the latest version of the software from HP and install it.  Remember to right click on the installer and Run As Admin for best results.

 

Let's see what errors we are getting now:

 

 
Right click on (My) Computer and select Manage (Continue) Then click on the arrow in front of Event Viewer. Next Click on the arrow in front of Windows Logs Right click on System and Clear Log, Clear. Repeat for Application.
 
Reboot. 
 
 
 
1. Please download the Event Viewer Tool by Vino Rosso
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:
 
* System
4. Under 'Select type to list', select:
* Error
* Warning
 
 
Then use the 'Number of events' as follows:
 
 
1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.
 
 
Please post the Output log in your next reply then repeat but select Application.

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#28
shajoe44

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Vino's Event Viewer v01c run on Windows XP in English
Report run at 06/05/2014 10:48:53 PM
 
Note: All dates below are in the format dd/mm/yyyy
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 06/05/2014 10:41:42 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Intuit Update Service v4 service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.  
 
Log: 'System' Date/Time: 06/05/2014 10:41:42 PM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for the Intuit Update Service v4 service to connect. 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Vino's Event Viewer v01c run on Windows XP in English
Report run at 06/05/2014 10:50:32 PM
 
Note: All dates below are in the format dd/mm/yyyy
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 06/05/2014 10:41:43 PM
Type: warning Category: 1
Event: 32068 Source: Microsoft Fax
The outgoing routing rule is not valid because it cannot find a valid device. The outgoing faxes that use this rule will not be routed. Verify that the targeted device or devices (if routed to a group of devices) is connected and installed correctly, and turned on. If routed to a group, verify that the group is configured correctly. Country/region code: '*' Area code: '*' 
 
Log: 'Application' Date/Time: 06/05/2014 10:41:43 PM
Type: warning Category: 1
Event: 32026 Source: Microsoft Fax
Fax Service failed to initialize any assigned fax devices (virtual or TAPI). No faxes can be sent or received until a fax device is installed. 
 

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#29
RKinner

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In the Search box type:  services.msc and hit Enter.  The Services menu should open.  

 

Find Intuit Update Service v4 and right click on it and change the Startup Type: to Disabled and then OK.  This is the update service for Turbotax 2013.  Don't think you need it any more.

 

If you are not using the Fax service then I would Disable it the same way.

 

That will take care of the errors we are seeing.

 

Have you tried uninstalling My Winlocker and your Photosmart printer?  Did the popup errors stop?


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#30
shajoe44

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Only got 1 error when rebooting. Enclosed the screen shot.  What version of microsoft.net do I need to reinstall?

 

Thanks

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