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#31
RKinner

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I'm guessing it is from Windows Live.  Can't see anything else with Live in the name and it may have been written in .net since it's from MS.  Is it something you need?  If not, uninstall it.  

 

As for which .net you need. you don't really need it for most things but apparently on XP if you want it you need 1.1, 2.0, 3.0, 3.5 and and they usually want to be installed in that order 

 

http://www.microsoft...ails.aspx?id=26

 

http://www.microsoft...ls.aspx?id=1639

 

http://www.microsoft...ls.aspx?id=3005

 

http://www.microsoft...ails.aspx?id=21

 

http://www.microsoft...s.aspx?id=17851

 

Each has a bunch of updates and I don't know if you can still get them from MS since they have stopped support.  You can install the first one and then check windows Updates and see if they have updates for it.


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#32
shajoe44

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I think I need it in order to run a program I have called SDR. It is needed to run a hobby of mine that uses USB devices called dongles. I am having a problem with it opening and hopefully these fixes you have done will fix that. It will not recognize the program on my desktop. Are there any experts here to help with problems with programs? I certainly appreciate all you have done for me.


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#33
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There is a program called process monitor which will watch and record what a program does.  You start it up and then try your problem program and then stop the recording.  It makes giant logs so we would have to use dropbox to move them back and forth but I suppose I can try to read them for you.  Things are relatively slow on the forum or wouldn't have time.

 

 
Save it to your desktop.  Run Process Monitor.
 
As soon as it starts, try to run your program.  As soon as the program fails, File, then uncheck Capture Events.  Once it stops,

 

File, Save, All Events,  then OK.  It should save the file to logfile.pml which should be on your desktop.  Close Process Monitor.  Upload logfile to dropbox and give the link.  Tell me the .exe file you are trying to run.

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#34
shajoe44

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I downloaded dropbox and get following error when trying to install the program.

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#35
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I think we need to try 
Windows Repair all in one
 
 
Download it and save it then run it.
 
You can skip to step 4 or 5 where it gives you the same picture as in the above link.
 
Make sure all of these are checked before hitting Start:
 
Reset Registry Permissions
Reset File Permissions
Register System Files
Repair WMI
Repair Windows Firewall
Repair Internet Explorer
Repair MDAC & MS Jet
Repair Hosts File
Remove Policies Set By Infections
Repair Icons
Repair Winsock & DNS Cache
Remove Temp Files
Repair Proxy Settings
Unhide Non System Files
Repair Windows Updates
Repair CD/DVD Missing/Not Working
 
 
Reboot when done and try again.

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#36
shajoe44

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still unable to install dropbox, same error message


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#37
RKinner

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Run VEW for System and Applications and post both logs.

 

Try creating a new user with admin rights then log in as the new user and try it again.

 

1.

Open User Accounts in Control Panel.

2.

Click Create a new account.

3.

Type a name for the new user account, and then click Next.

4.

Click Computer administrator,  and then click Create Account.


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#38
shajoe44

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Vino's Event Viewer v01c run on Windows XP in English
Report run at 07/05/2014 10:40:43 PM
 
Note: All dates below are in the format dd/mm/yyyy
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 07/05/2014 10:25:43 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Norton Online Backup service failed to start due to the following error:  The system cannot find the path specified.  
 
Log: 'System' Date/Time: 07/05/2014 10:06:58 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Norton Online Backup service failed to start due to the following error:  The system cannot find the path specified.  
 
Log: 'System' Date/Time: 07/05/2014 9:33:59 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Norton Online Backup service failed to start due to the following error:  The system cannot find the path specified.  
 
Log: 'System' Date/Time: 07/05/2014 5:58:50 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Norton Online Backup service failed to start due to the following error:  The system cannot find the path specified.  
 
Log: 'System' Date/Time: 07/05/2014 5:49:31 PM
Type: error Category: 8
Event: 20 Source: Windows Update Agent
Installation Failure: Windows failed to install the following update with error 0x80070005: Security Update for Internet Explorer 8 for Windows XP (KB2964358). 
 
Log: 'System' Date/Time: 07/05/2014 5:49:31 PM
Type: error Category: 8
Event: 20 Source: Windows Update Agent
Installation Failure: Windows failed to install the following update with error 0x80070005: Windows XP End of Support Notification (KB2934207). 
 
Log: 'System' Date/Time: 07/05/2014 5:49:31 PM
Type: error Category: 8
Event: 20 Source: Windows Update Agent
Installation Failure: Windows failed to install the following update with error 0xf00b0004: Cumulative Security Update for Internet Explorer 8 for Windows XP (KB2936068). 
 
Log: 'System' Date/Time: 06/05/2014 11:04:58 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Norton Online Backup service failed to start due to the following error:  The system cannot find the path specified.  
 
Log: 'System' Date/Time: 06/05/2014 11:04:58 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Intuit Update Service v4 service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.  
 
Log: 'System' Date/Time: 06/05/2014 11:04:58 PM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for the Intuit Update Service v4 service to connect. 
 
Log: 'System' Date/Time: 06/05/2014 11:02:52 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Norton Online Backup service failed to start due to the following error:  The system cannot find the path specified.  
 
Log: 'System' Date/Time: 06/05/2014 11:02:52 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Intuit Update Service v4 service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.  
 
Log: 'System' Date/Time: 06/05/2014 11:02:52 PM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for the Intuit Update Service v4 service to connect. 
 
Log: 'System' Date/Time: 06/05/2014 11:01:22 PM
Type: error Category: 0
Event: 7034 Source: Service Control Manager
The Norton Online Backup service terminated unexpectedly.  It has done this 1 time(s). 
 
Log: 'System' Date/Time: 06/05/2014 10:41:42 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Intuit Update Service v4 service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.  
 
Log: 'System' Date/Time: 06/05/2014 10:41:42 PM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (30000 milliseconds) waiting for the Intuit Update Service v4 service to connect. 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 07/05/2014 5:54:20 PM
Type: warning Category: 0
Event: 3 Source: Print
Printer Auto HP Photosmart C309a series fax on JERRY-1A1033F2B was deleted. 
 
Log: 'System' Date/Time: 07/05/2014 5:54:19 PM
Type: warning Category: 0
Event: 4 Source: Print
Printer Auto HP Photosmart C309a series fax on JERRY-1A1033F2B is pending deletion. 
 
Log: 'System' Date/Time: 07/05/2014 5:54:13 PM
Type: warning Category: 0
Event: 3 Source: Print
Printer HP Photosmart C309a series fax was deleted. 
 
Log: 'System' Date/Time: 07/05/2014 5:54:13 PM
Type: warning Category: 0
Event: 4 Source: Print
Printer HP Photosmart C309a series fax is pending deletion. 
 
Log: 'System' Date/Time: 07/05/2014 5:46:00 PM
Type: warning Category: 0
Event: 8021 Source: BROWSER
The browser was unable to retrieve a list of servers from the browser master \\MARYMOODY-PC on the network \Device\NetBT_Tcpip_{839A1957-E156-40E8-B812-9D68D5E08C5B}. The data is the error code. 
 
Log: 'System' Date/Time: 07/05/2014 5:45:59 PM
Type: warning Category: 0
Event: 8021 Source: BROWSER
The browser was unable to retrieve a list of servers from the browser master \\MARYMOODY-PC on the network \Device\NetBT_Tcpip_{839A1957-E156-40E8-B812-9D68D5E08C5B}. The data is the error code. 
 
Log: 'System' Date/Time: 07/05/2014 5:45:56 PM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0026C798E802.  The following error occurred:  The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server. 
 
Log: 'System' Date/Time: 07/05/2014 1:02:16 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0026C798E802.  The following error occurred:  The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server. 
 
 
Vino's Event Viewer v01c run on Windows XP in English
Report run at 07/05/2014 10:41:17 PM
 
Note: All dates below are in the format dd/mm/yyyy
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 07/05/2014 10:39:08 PM
Type: error Category: 0
Event: 10005 Source: MsiInstaller
Product: Google Update Helper -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. The arguments are: , ,  
 
Log: 'Application' Date/Time: 07/05/2014 10:09:05 PM
Type: error Category: 101
Event: 1002 Source: Application Hang
Hanging application explorer.exe, version 6.0.2900.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000. 
 
Log: 'Application' Date/Time: 07/05/2014 9:58:24 PM
Type: error Category: 0
Event: 4 Source: WinMgmt
Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V4.0.30319\MOF\SERVICEMODEL35.MOF while recovering repository file. 
 
Log: 'Application' Date/Time: 07/05/2014 9:58:24 PM
Type: error Category: 0
Event: 4 Source: WinMgmt
Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V4.0.30319\MOF\SERVICEMODEL.MOF while recovering repository file. 
 
Log: 'Application' Date/Time: 07/05/2014 9:58:24 PM
Type: error Category: 0
Event: 4 Source: WinMgmt
Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.5\MOF\SERVICEMODEL35.MOF while recovering repository file. 
 
Log: 'Application' Date/Time: 07/05/2014 9:58:24 PM
Type: error Category: 0
Event: 4 Source: WinMgmt
Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.0\WINDOWS COMMUNICATION FOUNDATION\SERVICEMODEL.MOF while recovering repository file. 
 
Log: 'Application' Date/Time: 07/05/2014 9:58:24 PM
Type: error Category: 0
Event: 4 Source: WinMgmt
Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\CLR.MOF while recovering repository file. 
 
Log: 'Application' Date/Time: 07/05/2014 9:58:24 PM
Type: error Category: 0
Event: 4 Source: WinMgmt
Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\ASPNET.MOF while recovering repository file. 
 
Log: 'Application' Date/Time: 07/05/2014 9:58:24 PM
Type: error Category: 0
Event: 4 Source: WinMgmt
Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V1.1.4322\ASPNET.MOF while recovering repository file. 
 
Log: 'Application' Date/Time: 07/05/2014 9:39:02 PM
Type: error Category: 0
Event: 10005 Source: MsiInstaller
Product: Google Update Helper -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. The arguments are: , ,  
 
Log: 'Application' Date/Time: 07/05/2014 8:39:01 PM
Type: error Category: 0
Event: 10005 Source: MsiInstaller
Product: Google Update Helper -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. The arguments are: , ,  
 
Log: 'Application' Date/Time: 07/05/2014 7:39:03 PM
Type: error Category: 0
Event: 10005 Source: MsiInstaller
Product: Google Update Helper -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. The arguments are: , ,  
 
Log: 'Application' Date/Time: 07/05/2014 6:39:04 PM
Type: error Category: 0
Event: 10005 Source: MsiInstaller
Product: Google Update Helper -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. The arguments are: , ,  
 
Log: 'Application' Date/Time: 06/05/2014 10:59:32 PM
Type: error Category: 0
Event: 10005 Source: MsiInstaller
Product: Norton Online Backup -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. The arguments are: , ,  
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 07/05/2014 9:58:53 PM
Type: warning Category: 0
Event: 63 Source: WinMgmt
A provider, HiPerfCooker_v1, has been registered in the WMI namespace, Root\WMI, to use the LocalSystem account.  This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests. 
 
Log: 'Application' Date/Time: 07/05/2014 9:58:53 PM
Type: warning Category: 0
Event: 63 Source: WinMgmt
A provider, HiPerfCooker_v1, has been registered in the WMI namespace, Root\WMI, to use the LocalSystem account.  This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests. 
 
Log: 'Application' Date/Time: 07/05/2014 9:58:29 PM
Type: warning Category: 0
Event: 5603 Source: WinMgmt
A provider, MS_VIEW_INSTANCE_PROVIDER, has been registered in the WMI namespace, root\cimv2r5, but did not specify the HostingModel property.  This provider will be run using the LocalSystem account.  This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.  Ensure that provider has been reviewed for security behavior and update the HostingModel property of the provider registration to an account with the least privileges possible for the required functionality. 
 
Log: 'Application' Date/Time: 07/05/2014 9:58:29 PM
Type: warning Category: 0
Event: 5603 Source: WinMgmt
A provider, MS_VIEW_INSTANCE_PROVIDER, has been registered in the WMI namespace, root\cimv2r5, but did not specify the HostingModel property.  This provider will be run using the LocalSystem account.  This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.  Ensure that provider has been reviewed for security behavior and update the HostingModel property of the provider registration to an account with the least privileges possible for the required functionality. 
 
Log: 'Application' Date/Time: 07/05/2014 9:58:29 PM
Type: warning Category: 0
Event: 5603 Source: WinMgmt
A provider, MS_VIEW_INSTANCE_PROVIDER, has been registered in the WMI namespace, root\cimv2r5, but did not specify the HostingModel property.  This provider will be run using the LocalSystem account.  This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.  Ensure that provider has been reviewed for security behavior and update the HostingModel property of the provider registration to an account with the least privileges possible for the required functionality. 
 
Log: 'Application' Date/Time: 07/05/2014 9:58:26 PM
Type: warning Category: 0
Event: 63 Source: WinMgmt
A provider, OffProv12, has been registered in the WMI namespace, Root\MSAPPS12, to use the LocalSystem account.  This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests. 
 
Log: 'Application' Date/Time: 07/05/2014 9:58:26 PM
Type: warning Category: 0
Event: 63 Source: WinMgmt
A provider, OffProv12, has been registered in the WMI namespace, Root\MSAPPS12, to use the LocalSystem account.  This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests. 
 
Log: 'Application' Date/Time: 06/05/2014 11:04:59 PM
Type: warning Category: 1
Event: 32068 Source: Microsoft Fax
The outgoing routing rule is not valid because it cannot find a valid device. The outgoing faxes that use this rule will not be routed. Verify that the targeted device or devices (if routed to a group of devices) is connected and installed correctly, and turned on. If routed to a group, verify that the group is configured correctly. Country/region code: '*' Area code: '*' 
 
Log: 'Application' Date/Time: 06/05/2014 11:04:59 PM
Type: warning Category: 1
Event: 32026 Source: Microsoft Fax
Fax Service failed to initialize any assigned fax devices (virtual or TAPI). No faxes can be sent or received until a fax device is installed. 
 
Log: 'Application' Date/Time: 06/05/2014 11:02:52 PM
Type: warning Category: 1
Event: 32068 Source: Microsoft Fax
The outgoing routing rule is not valid because it cannot find a valid device. The outgoing faxes that use this rule will not be routed. Verify that the targeted device or devices (if routed to a group of devices) is connected and installed correctly, and turned on. If routed to a group, verify that the group is configured correctly. Country/region code: '*' Area code: '*' 
 
Log: 'Application' Date/Time: 06/05/2014 11:02:52 PM
Type: warning Category: 1
Event: 32026 Source: Microsoft Fax
Fax Service failed to initialize any assigned fax devices (virtual or TAPI). No faxes can be sent or received until a fax device is installed. 
 
Log: 'Application' Date/Time: 06/05/2014 10:41:43 PM
Type: warning Category: 1
Event: 32068 Source: Microsoft Fax
The outgoing routing rule is not valid because it cannot find a valid device. The outgoing faxes that use this rule will not be routed. Verify that the targeted device or devices (if routed to a group of devices) is connected and installed correctly, and turned on. If routed to a group, verify that the group is configured correctly. Country/region code: '*' Area code: '*' 
 
Log: 'Application' Date/Time: 06/05/2014 10:41:43 PM
Type: warning Category: 1
Event: 32026 Source: Microsoft Fax
Fax Service failed to initialize any assigned fax devices (virtual or TAPI). No faxes can be sent or received until a fax device is installed. 
 

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#39
RKinner

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We are getting too many weird errors.  I think we may have a problem with either the hard drive or the memory.  Let's see what the hard drive has to say for itself:

 

1. Double-click My Computer, and then right-click the hard disk that you want to check. C:
2. Click Properties, and then click Tools.
3. Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed,
4. Check both boxes and then click Start.
You will receive the following message:
The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?
Click Yes to schedule the disk check, but don't restart yet.
 
Start, Run, eventvwr.msc, OK to bring up the Event Viewer.  Right click on System and Clear All Events, No (we don't want to save the old log), OK. Repeat for Application. 
 
Reboot. 
 
The disk check will run and will probably take an hour or more to finish.
 
 
1. Please download the Event Viewer Tool by Vino Rosso
and save it to your Desktop:
2. Double-click VEW.exe
3. Under 'Select log to query', select:
 
* System
4. Under 'Select type to list', select:
* Error
* Warning
 
 
Then use the 'Number of events' as follows:
 
 
1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.
 
 
Please post the Output log in your next reply then repeat but select Application.
 
 
Then let's try speccy:
 
Get the free version of Speccy:
 
http://www.filehippo...download_speccy  (Look in the upper right for the Download
Latest Version button  - Do NOT press the large Start Download button on the upper left!)  Download, Save and Install it.  Run Speccy.  When it finishes (the little icon in the bottom left will stop moving), File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  (It will be near the top about 10 lines down.) Attach the file to your next post.
 
 
 

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#40
shajoe44

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Vino's Event Viewer v01c run on Windows XP in English
Report run at 07/05/2014 11:16:53 PM
 
Note: All dates below are in the format dd/mm/yyyy
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 07/05/2014 11:14:37 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Norton Online Backup service failed to start due to the following error:  The system cannot find the path specified.  
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Vino's Event Viewer v01c run on Windows XP in English
Report run at 07/05/2014 11:17:17 PM
 
Note: All dates below are in the format dd/mm/yyyy
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

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#41
shajoe44

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Attached File  MIRIAM.txt   56.3KB   834 downloads


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#42
RKinner

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Let's see if the Norton Backup agent is still there:
 
run GrantPerms.exe 
Copy and paste the following in the edit box:
 
 
C:\Program Files\Symantec\Norton Online Backup\NOBuAgent.exe
 
Click Unlock. When it is done click "OK".
Click List Permissions and post the result (Perms.txt) that pops up. A copy of Perms.txt will be saved in the same directory the tool is run. 
 
 
Speccy says it's a bit warm but the hard drive is good.  Make sure you have it on a hard surface so that the air vents do not get blocked.

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#43
shajoe44

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GrantPerms by Farbar 
Ran by Miriam Moody (administrator) at 2014-05-08 15:11:50
 
===============================================
ERROR: Parsing the SD of <\\?\C:\Program Files\Symantec\Norton Online Backup\NOBuAgent.exe> failed with: The system cannot find the path specified.
 
 
Operating system error message: The system cannot find the path specified.

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#44
RKinner

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Guess it's really gone then.  I would uninstall it and if you use it, download a new copy and reinstall.

 

We didn't touch it so it's odd that it went away.


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#45
shajoe44

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I dont use it


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