[RKinner]

That worked.

 

How about the  installer cleanup tool ?  Any change there?

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more errors

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[shajoe44]

more errors

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[RKinner]

Appears that it is not unpacking and creating the folders like it should.  Can you try these in a command Window?

 

mkdir  "\Program Files\MSECACHE"

mkdir  "\Program Files\MSECACHE\WICU3"

 

Do you get an error?

[shajoe44]

No error in doing those 2 things

[RKinner]

The Installer Cleanup Tool is supposed to create those two folders.  Apparently it never got that far.  I'm going to try zipping up the folder on my XP and upload it in the next post.  Download it, right click on it and Extract All.  Click on the MSECACHE folder in the extracted folder and Ctrl + c to copy it.  Then move to c:\Program Files and click on it them Ctrl + v which should Paste it in.  Since the folder already exists you will get a warning to that effect.  Tell it you want to continue anyway.  Then try your Installer Cleanup again and let's see where it fails now.

[RKinner]

here it is

[shajoe44]

[RKinner]

Let's see if you can write to the temp folder.

 

Open a command prompt and type (with an Enter after each line)

cd  \windows\temp
mkdir  dummy

Do you get any errors?

[shajoe44]

both done with no errors

[RKinner]

OK.  Let's verify that we can write to the other temp folders:

cd  %temp%
mkdir  dummy

cd  %tmp%
mkdir  dummy2

They should both take you to the same folder which is usually C:\Documents and Settings\Your User Name\Local Settings\Temp

[shajoe44]

ok  done

[RKinner]

Try enabling the hidden Administrator account

 

Open Regedit

 

Navigate to

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList

 

Click on UserList then on Edit, New, Dword Value.  Type in Administrator and hit Enter.  Now double click on Administrator and a window iwll open.  Type 1 in place of the 0 and hit Enter.

 

Close regedit and reboot.  You should get a choice between your usual login and Administrator.  Try Administrator and see if you can download and run the Installer Cleanup now.

[shajoe44]

only came up with one choice  no choice for admin

[RKinner]

Do you get the Windows screen where you choose?  Hit Ctrl + Al + Delete twice when you get to the screen.  See if you get the admin then.  It shouldn't have a password.

 

I'm going to be off-line for a few hours.  Wife says i have to watch TV with her.

[shajoe44]

nothing happens when i try ctri-alt-del twice

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