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Microsoft Office 2007 Template Error. PLEASE HELP!

Microsoft Office 2007 template error

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I'm experiencing a strange error within Microsoft Office 2007. I'm stumped and need your help. When opening a template it creates a document based off that template saved on our server. Many people have access to this template and it works fine. However, one user has a problem when clicking the macro "add new charge" button (it adds a new row to a table by just clicking on it). For some reason, it doesn't line up with the 2 rows automatically in the template. Each additional row gets off centered and there is no way to really fix it since the template & document are in compatibility mode and are heavily protected. I would say fix the template, however, everyone else doesn't experience this problem. We have removed the .dot file, removed Office entirely and nothing seems to fix it. 


Can anyone help? 

Edited by clevermcever, 06 May 2014 - 10:36 AM.

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When you say you removed the .dot file was that normal.dot or something else?  In 2006 the default global template is actually normal.dotm so make sure you remove that.  


Word depends on the printer so make sure they have the same printer as everyone else.

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