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My pc has no internet access


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#46
RKinner

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Back on the first page when we ran:

netsh  int ipv4  reset  \reset4.log 

It should have created a log at C:\reset4.log

Can you find it?


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#47
CatBee

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I can't find it


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#48
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Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Yes.  Type with an Enter after each line:

netsh  int  ipv4  reset  %userprofile%\Desktop\reset4.log 

This should create the file on your desktop.  Did it?


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#49
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I'm typing ''netsh int ipv4 reset %userprofile%\Desktop\reset4.log'' but it doesnt create anything or i the C:\


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#50
RKinner

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It should create a file on your desk top.

 

Does it says this when you run it?

 

 
C:\Windows\system32>netsh int ipv4 reset %userprofile%\Desktop\reset4.log
Reseting Interface, OK!
Restart the computer to complete this action.
 
What does it say if you type:
 
netsh  int  ipv4  show  interfaces
This?
 
C:\Windows\system32>netsh int ipv4 show interfaces
 
Idx     Met         MTU          State                Name
---  ----------  ----------  ------------  ---------------------------
  1          50  4294967295  connected     Loopback Pseudo-Interface 1
 11          25        1500  connected     Wireless Network Connection
 13           5        1504  disconnected  Local Area Connection
 

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#51
CatBee

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Yep it says that with this:

 

Resetting interface, Successful

Resetting subinterface, Successful

Restart the computer to complete this action.

 

The system can not find the specified path.

 

 

Then with : ''netsh int ipv4 show interfaces''

 
Idx     Met         MTU          State                Name
---  ----------  ----------  ------------  ---------------------------
  1          50  4294967295  connected     Loopback Pseudo-Interface 1
 18          25        1500  connected     Wireless Network Connection
 16           50        1477  disconnected  Bluetooth-Network Connection
 19           5           1500 disconnected  Wireless Network Connection 2
 
 

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#52
RKinner

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If you type:

 

ping  127.0.0.1

 

Does it work?

 

 
C:\Users\Ron>ping 127.0.0.1
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

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#53
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ALSO:

 

reg  query  "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip"  /s  \junk.txt

 

reg  query  "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TCPIP"  /s  >>  \junk.txt

Then find C:\junk.txt and move it back to the working PC and open it in notepad and copy and paste the result.


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#54
CatBee

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Do i type in Command Prompt "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip"  /s  \junk.txt
or do i go search it manually on regedit?
 
and... I get this:
 
Pinging 127.0.0.1 with 32 bytes of data:
General error.
General error.
General error.
General error.
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

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#55
RKinner

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 type in Command Prompt 


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#56
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ALSO:  Can you change the type of network?

 

  1. open Network and Sharing Center.

  2. Click Work network, Home network, or Public network, and then click the network location you want.

This is acting like the firewall is completely messed up.


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#57
CatBee

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Do you mean Click on the image that looks like a Bench(Public Network) and try to change it to Home Network?

 

and

 

When i try to use:  

reg  query  "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip"  /s  \junk.txt 

or

reg  query  "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TCPIP"  /s  >>  \junk.txt

 

It says this:

Error: Invalid key name.

Type REG QUERY'''' /? to show the syntax,
 
i type it exactly as you wrote it including the quote marks and >>
right?

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#58
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go in to regedit and see if the two keys exist.  If they do then right click and export

 

Also try

 

net start tcpip

 

in an elevated command prompt.


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#59
RKinner

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Click on where the arrow is pointing

 

[attachment=70527:nands.jpg]

 

If yours is a public network it will be in the bottom half.  Try to change it to a Home network


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#60
CatBee

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I found the 2 Keys and exported them... what do i do with the 2 exported keys now?

 

and ''Net start tcpip'' says:

The requested service has already started.

 

Type NET HELPMSG 2182 for more help.

 

And I don't have that Blue-clickable text but:

 

http://imgur.com/qvLC9uz

 

But if i click the Bench Image i get this:

 

http://imgur.com/hJo41wu


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