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Can't open links in Yahoo email


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#1
LivingstonLuv

LivingstonLuv

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My cursor doesn't even turn into a hand when I hover over hyper-links.  When I right click and select open, it says that the link cannot be opened or something is damaged or page has been removed.  I've always been able to open links until yesterday!  I think there was a new version of Firefox that installed a few days ago.  Don't know if one has anything to do with the other ???

 

PLEASE HELP !!!  YOU ARE APPRECIATED !!!


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#2
LivingstonLuv

LivingstonLuv

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Hi,

 

To fix this issue, you should check your browser settings or Yahoo mail setting 

 

Here are a few things to try.
Clear your history, temporary files (this one takes a while – wait for the hourglass to stop) & cookies, restart the computer and retry. . Here is the HELP link for how to do this in different browsers:http://help.yahoo.co...ahoo/mail/ya... 

Also: If it is STILL doing it, scripting may be disabled in your Internet Explorer. This may happen due to updates. To enable scripting, follow the instructions on this HELP page (it is for Messenger, but it may help here as well):http://help.yahoo.co...ahoo/messeng... 

Or try this link to switch back to Classic: 
http://us.mg1.mail.y.../dc/optout?s... 

You say scripting may be disabled in Internet Explorer.  Does it make any difference if I'm using Mozilla Firefox?  I mean does changing settings in IE affect how Firefox performs as well? I ask, of course, because Firefox is the browser I use.  But I tried opening a link using Chrome as well and it still didn't work.  But today I can open most links within an email, but there is one link in particular that still will not open.  When I right click on the link and click open, it says says unable to open link and that the page may be damaged or have been removed.  But apparently the link works for other people I know!  Thank you for taking the time to answer my "dummy-like" questions!


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