Laptop acting strange
#1
Posted 17 May 2014 - 12:57 PM
#2
Posted 17 May 2014 - 01:24 PM
Myak
Have you tried a system restore point that is before you ran the AVG software and scans, how to here
Do you have any reason to believe that your computer may have been infected with malware and that is why you ran the malware scans, depending on your reply you may need to be redirected to the malware forums.
#3
Posted 17 May 2014 - 01:30 PM
I haven't yet, I will try that now
I did a scan w/avg and mawarebytes,both did not detect anything
#4
Posted 17 May 2014 - 01:53 PM
system restore won't load :/
#5
Posted 17 May 2014 - 02:57 PM
Run SFC (system file checker) if errors are found you may need to run SFC 3/4 times for them all to be repaired;
Go to Start and then to Run ("Start Search" in Vista - 7)
Type in: sfc /scannow
Click OK (Enter in Vista- 7)
Have the correct Windows CD/DVD handy (not always required).
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".
For Vista & W7 users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
The file may be large so upload it to http://www.mediafire.com/ and then post the download link here.
How to use mediafire http://en.kioskea.ne...es-to-mediafire
Tip
If you have something to add while waiting for a reply use the edit tab – bottom right of the dialogue input box and this will ensure that no information that you provide is overlooked (this can happen if your topic has more than one page)
#6
Posted 17 May 2014 - 03:58 PM
it just quit without any message
Edited by MyaK, 17 May 2014 - 04:09 PM.
#7
Posted 17 May 2014 - 04:08 PM
Are you saying that SFC ran, if yes, how long did it run.
Do you have a Vista/Windows 7 installation disk.
#8
Posted 17 May 2014 - 05:44 PM
It ran for about a minute, and no I checked the system thing it says windows
#9
Posted 18 May 2014 - 01:42 AM
I am trying to help you here Myak but for me to be able to do so I need you to answer my questions
From my reply #2
Do you have any reason to believe that your computer may have been infected with malware and that is why you ran the malware scans, depending on your reply you may need to be redirected to the malware forums.
Please answer yes or no.
and no I checked the system thing it says windows
I asked if you had an installation disk, please explain what your answer is intended to mean.
#10
Posted 19 May 2014 - 07:02 PM
I'm so sorry for responding late, but when I did a reboot I found a way to do a system restore when windows was starting up.
My laptop is working fine now.
Thank you so much for your help and cooperation
And so sorry for being so vague and unhelpful, I'm not very tech savy and was very lost throughout this whole thing :/
#11
Posted 20 May 2014 - 03:23 AM
No worries Myak, we are pleased to hear that the issue is now resolved and thanks for the follow up
Two suggestions for you, 1: If you have not done so already create a new restore point. 2: Create a back up image of your HDD using Macrium Reflect (free) details here
You are welcome btw
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