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Slow pc - virus? [Solved]


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#16
pystryker

pystryker

    Trusted Helper

  • Malware Removal
  • 3,886 posts

great thanks x


Hi, and you're quite welcome. :)

Let's run an OTL scan since it's been a bit so I can make sure everything is fine. How is the computer running?
  • Start OTL and this time click the Quick Scan button
  • OTL will scan your system and produce one log when finished.
  • Please post that log in your next reply.

  • 0

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#17
Nickynoodles41

Nickynoodles41

    Member

  • Topic Starter
  • Member
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  • 48 posts

Okay OTL Log:

 

OTL logfile created on: 5/29/2014 6:36:32 AM - Run 5
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\Jay's pc\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.17041)
Locale: 00000409 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy
 
3.75 Gb Total Physical Memory | 1.90 Gb Available Physical Memory | 50.85% Memory free
7.49 Gb Paging File | 5.00 Gb Available in Paging File | 66.83% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.88 Gb Total Space | 391.32 Gb Free Space | 86.60% Space Free | Partition Type: NTFS
Drive D: | 13.59 Gb Total Space | 1.69 Gb Free Space | 12.46% Space Free | Partition Type: NTFS
Drive F: | 99.02 Mb Total Space | 86.88 Mb Free Space | 87.73% Space Free | Partition Type: FAT32
 
Computer Name: JAYSPC-HP | User Name: Jay's pc | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
 
========== Processes (SafeList) ==========
 
PRC - [2014/05/27 06:58:20 | 003,888,648 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\avastui.exe
PRC - [2014/05/17 23:31:48 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Jay's pc\Desktop\OTL(3).exe
PRC - [2014/05/17 22:13:03 | 000,050,344 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2014/04/03 09:49:12 | 001,809,720 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
PRC - [2014/04/03 09:49:12 | 000,857,912 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
PRC - [2014/04/03 09:49:06 | 006,963,512 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
PRC - [2013/12/11 19:14:37 | 001,243,656 | ---- | M] (Easybits) -- C:\ProgramData\Easybits Magic Desktop for HP\mdhpSUN.exe
PRC - [2013/04/28 15:56:09 | 000,917,984 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2012/03/05 13:38:38 | 000,578,944 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
PRC - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
PRC - [2011/09/01 17:47:26 | 000,090,448 | ---- | M] (Research In Motion Limited) -- C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
PRC - [2011/08/19 15:48:44 | 000,379,960 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
PRC - [2010/12/11 07:02:24 | 000,136,488 | ---- | M] (CyberLink) -- C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
PRC - [2010/12/01 03:31:04 | 001,367,816 | ---- | M] (Motorola, Inc.) -- C:\Program Files\Motorola\Bluetooth\btplayerctrl.exe
PRC - [2010/04/23 21:00:00 | 000,514,232 | ---- | M] (EasyBits Software AS) -- C:\Windows\SysWOW64\ezSharedSvcHost.exe
PRC - [2010/04/23 21:00:00 | 000,514,232 | ---- | M] (EasyBits Software AS) -- C:\Windows\SysWOW64\ezSharedSvcHost.exe
 
 
========== Modules (No Company Name) ==========
 
MOD - [2013/11/09 21:41:59 | 019,336,120 | ---- | M] () -- C:\Program Files\AVAST Software\Avast\libcef.dll
MOD - [2013/04/28 15:56:07 | 002,244,064 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
MOD - [2010/11/22 22:00:58 | 007,745,536 | ---- | M] () -- C:\Program Files (x86)\Common Files\LightScribe\QtGui4.dll
MOD - [2010/11/22 22:00:58 | 002,121,728 | ---- | M] () -- C:\Program Files (x86)\Common Files\LightScribe\QtCore4.dll
MOD - [2010/11/22 22:00:58 | 000,135,168 | ---- | M] () -- C:\Program Files (x86)\Common Files\LightScribe\plugins\imageformats\qjpeg4.dll
 
 
========== Services (SafeList) ==========
 
SRV:64bit: - [2014/05/17 22:13:03 | 000,050,344 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2014/03/06 09:29:14 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)
SRV:64bit: - [2013/05/27 06:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2012/02/26 14:12:50 | 000,301,568 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Program Files\IDT\WDM\stacsv64.exe -- (STacSV)
SRV:64bit: - [2011/03/28 10:48:39 | 001,028,096 | ---- | M] (Macrovision Europe Ltd.) [On_Demand | Running] -- C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe -- (FLEXnet Licensing Service 64)
SRV:64bit: - [2010/12/10 08:05:42 | 000,203,776 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2010/12/10 07:33:22 | 000,354,304 | ---- | M] (Advanced Micro Devices, Inc.) [Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe -- (AMD FUEL Service)
SRV:64bit: - [2010/12/01 03:31:12 | 000,679,176 | ---- | M] (Motorola, Inc.) [Auto | Running] -- C:\Program Files\Motorola\Bluetooth\obexsrv.exe -- (Bluetooth OBEX Service)
SRV:64bit: - [2010/12/01 03:31:10 | 004,150,864 | ---- | M] (Motorola, Inc.) [On_Demand | Running] -- C:\Program Files\Motorola\Bluetooth\devmgrsrv.exe -- (Bluetooth Device Manager)
SRV:64bit: - [2010/12/01 03:31:08 | 001,188,616 | ---- | M] (Motorola, Inc.) [On_Demand | Running] -- C:\Program Files\Motorola\Bluetooth\audiosrv.exe -- (Bluetooth Media Service)
SRV:64bit: - [2010/09/23 03:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2010/08/06 04:51:08 | 000,291,896 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe -- (HPClientSvc)
SRV:64bit: - [2010/07/21 23:33:00 | 000,103,992 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe -- (HP Wireless Assistant Service)
SRV:64bit: - [2010/06/17 13:23:36 | 000,194,496 | ---- | M] (Advanced Micro Devices) [Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe -- (AMD Reservation Manager)
SRV - [2014/05/17 23:15:05 | 000,257,712 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2014/04/03 09:49:12 | 001,809,720 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
SRV - [2014/04/03 09:49:12 | 000,857,912 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2013/10/23 09:15:08 | 000,172,192 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2013/09/11 22:21:54 | 000,105,144 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2013/04/28 15:56:08 | 000,114,144 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
SRV - [2012/02/26 14:09:39 | 002,413,056 | ---- | M] (Realsil Microelectronics Inc.) [Auto | Running] -- C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe -- (IconMan_R)
SRV - [2011/03/28 10:48:38 | 000,647,680 | ---- | M] (Macrovision Europe Ltd.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)
SRV - [2010/10/12 18:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/06/19 02:59:12 | 000,246,520 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2009/06/10 22:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
 
 
========== Driver Services (SafeList) ==========
 
DRV:64bit: - [2014/05/29 06:29:17 | 000,119,512 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys -- (MBAMSwissArmy)
DRV:64bit: - [2014/05/17 22:16:11 | 001,039,096 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswsnx.sys -- (aswSnx)
DRV:64bit: - [2014/05/17 22:16:11 | 000,423,240 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswsp.sys -- (aswSP)
DRV:64bit: - [2014/05/17 22:16:11 | 000,085,328 | ---- | M] (AVAST Software) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\aswstm.sys -- (aswStm)
DRV:64bit: - [2014/05/17 22:14:01 | 000,208,416 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\aswVmm.sys -- (aswVmm)
DRV:64bit: - [2014/05/17 22:13:59 | 000,079,184 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2014/05/17 22:13:59 | 000,065,776 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\aswRvrt.sys -- (aswRvrt)
DRV:64bit: - [2014/05/17 22:13:58 | 000,029,208 | ---- | M] () [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\aswHwid.sys -- (aswHwid)
DRV:64bit: - [2014/05/17 22:13:57 | 000,093,568 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr2.sys -- (aswRdr)
DRV:64bit: - [2014/04/03 09:51:16 | 000,063,192 | ---- | M] (Malwarebytes Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mwac.sys -- (MBAMWebAccessControl)
DRV:64bit: - [2014/04/03 09:50:58 | 000,025,816 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
DRV:64bit: - [2012/11/28 11:42:06 | 001,866,080 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\snp2uvc.sys -- (SNP2UVC)
DRV:64bit: - [2012/04/12 19:45:04 | 001,860,672 | ---- | M] (Ralink Technology, Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\netr28x.sys -- (netr28x)
DRV:64bit: - [2012/03/01 07:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/02/26 14:16:15 | 001,451,056 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2012/02/26 14:12:50 | 000,528,384 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
DRV:64bit: - [2012/02/26 14:11:20 | 000,425,064 | ---- | M] (Realtek                                            ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2012/02/26 14:09:41 | 000,338,536 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RtsPStor.sys -- (RSPCIESTOR)
DRV:64bit: - [2012/02/15 11:01:50 | 000,052,736 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2011/07/25 17:44:46 | 000,074,752 | ---- | M] (Research In Motion Limited) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RimUsb_AMD64.sys -- (RimUsb)
DRV:64bit: - [2011/07/20 14:58:22 | 000,044,032 | ---- | M] (Research in Motion Ltd) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RimSerial_AMD64.sys -- (RimVSerPort)
DRV:64bit: - [2011/03/11 07:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 07:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/12/11 07:03:46 | 000,031,088 | ---- | M] (CyberLink Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\clwvd.sys -- (clwvd)
DRV:64bit: - [2010/12/10 10:40:38 | 008,121,344 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2010/12/10 07:24:20 | 000,291,328 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2010/12/01 03:31:52 | 000,484,224 | ---- | M] (Motorola, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\btmusb.sys -- (BTMUSB)
DRV:64bit: - [2010/12/01 03:31:50 | 000,052,736 | ---- | M] (Motorola, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\btmcom.sys -- (BTMCOM)
DRV:64bit: - [2010/11/20 14:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 12:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 10:37:42 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/06/17 14:15:36 | 000,016,440 | ---- | M] (Advanced Micro Devices Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\AtiPcie64.sys -- (AtiPcie)
DRV:64bit: - [2010/05/15 19:04:00 | 000,073,856 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_sata.sys -- (amd_sata)
DRV:64bit: - [2010/05/15 19:04:00 | 000,028,800 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_xata.sys -- (amd_xata)
DRV:64bit: - [2010/05/06 14:21:46 | 000,125,456 | ---- | M] (ATI Technologies, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtiHdmi.sys -- (AtiHdmiService)
DRV:64bit: - [2010/04/29 13:43:20 | 000,038,528 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\usbfilter.sys -- (usbfilter)
DRV:64bit: - [2010/02/18 17:18:24 | 000,046,136 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\amdiox64.sys -- (amdiox64)
DRV:64bit: - [2009/07/14 02:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/14 02:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/14 02:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/14 01:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV:64bit: - [2009/07/14 01:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/07/14 01:10:47 | 000,011,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rootmdm.sys -- (ROOTMODEM)
DRV:64bit: - [2009/06/20 03:09:57 | 001,394,688 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2009/06/10 22:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 22:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 22:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 21:37:05 | 006,108,416 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/06/10 21:35:33 | 000,389,120 | ---- | M] (Marvell) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2009/06/10 21:35:28 | 005,434,368 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\netw5v64.sys -- (netw5v64)
DRV:64bit: - [2009/06/10 21:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 21:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 21:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 21:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/03/18 18:35:42 | 000,033,856 | -H-- | M] (LogMeIn, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hamachi.sys -- (hamachi)
DRV - [2009/07/14 02:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE:64bit: - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.co...w={searchTerms}
IE:64bit: - HKLM\..\SearchScopes\{ec29edf6-ad3c-4e1c-a087-d6cb81400c43}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.co...w={searchTerms}
IE - HKLM\..\SearchScopes\{ec29edf6-ad3c-4e1c-a087-d6cb81400c43}: "URL" = http://www.bing.com/...rc=IE-SearchBox
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/HPNOT/2
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
IE - HKCU\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...1I7FDUM_enGB474
IE - HKCU\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.co...w={searchTerms}
IE - HKCU\..\SearchScopes\{ec29edf6-ad3c-4e1c-a087-d6cb81400c43}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
 
========== FireFox ==========
 
FF - prefs.js..browser.startup.homepage: "http://www.google.co.uk/"
FF - prefs.js..network.proxy.type: 0
FF - user.js - File not found
 
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_13_0_0_214.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_214.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@RIM.com/WebSLLauncher,version=1.0: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll ()
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Jay's pc\AppData\Local\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Jay's pc\AppData\Local\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)
 
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\AVAST Software\Avast\WebRep\FF [2014/05/17 22:14:06 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 15.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/04/28 15:56:10 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 15.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins
 
[2012/04/07 11:25:12 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Jay's pc\AppData\Roaming\Mozilla\Extensions
[2013/11/09 16:00:37 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Jay's pc\AppData\Roaming\Mozilla\Firefox\Profiles\249mq39e.default\extensions
[2012/04/15 11:38:23 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2013/08/10 13:34:35 | 000,000,000 | ---D | M] (Skype Click to Call) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
[2013/08/10 13:34:35 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2013/08/10 13:34:37 | 000,000,000 | ---D | M] (Skype Click to Call) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
[2013/04/28 15:56:10 | 000,266,720 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2013/04/28 15:56:04 | 000,002,465 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml
[2013/04/28 15:56:04 | 000,002,253 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml
 
========== Chrome  ==========
 
CHR - default_search_provider: Bing (Enabled)
CHR - default_search_provider: search_url = http://www.bing.com/...q={searchTerms}
CHR - default_search_provider: suggest_url = http://api.bing.com/...uage={language}
CHR - homepage: http://www.google.co.uk/
CHR - plugin: First user (Enabled) = default_plugin
CHR - plugin: Error reading preferences file
CHR - Extension: YouTube = C:\Users\Jay's pc\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\Jay's pc\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: avast! Online Security = C:\Users\Jay's pc\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki\9.0.2005.45_0\
CHR - Extension: Skype Click to Call = C:\Users\Jay's pc\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\6.9.0.12585_0\
CHR - Extension: Google Wallet = C:\Users\Jay's pc\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.5.0_0\
CHR - Extension: Gmail = C:\Users\Jay's pc\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\
 
O1 HOSTS File: ([2014/05/18 07:40:02 | 000,000,098 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1       localhost
O1 - Hosts: ::1       localhost
O2:64bit: - BHO: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No CLSID value found.
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O4:64bit: - HKLM..\Run: [BTMTrayAgent] C:\Program Files\Motorola\Bluetooth\btmshell.dll ()
O4:64bit: - HKLM..\Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe ()
O4:64bit: - HKLM..\Run: [Logitech Download Assistant] C:\Windows\SysNative\LogiLDA.dll (Logitech, Inc.)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [AvastUI.exe] C:\Program Files\AVAST Software\Avast\AvastUI.exe (AVAST Software)
O4 - HKLM..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe (EasyBits Software AS)
O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [Magic Desktop for HP notification] C:\ProgramData\Easybits Magic Desktop for HP\mdhpSUN.exe (Easybits)
O4 - HKLM..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe (Research In Motion Limited)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: EnableShellExecuteHooks = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideFastUserSwitching = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableLockWorkstation = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableChangePassword = 0
O9:64bit: - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)
O9:64bit: - Extra Button: @C:\Program Files\Motorola\Bluetooth\btmshell.dll,-247 - {bd707fe6-39f6-4bda-9265-86a76719bdc5} - C:\Program Files\Motorola\Bluetooth\btmiesend.htm ()
O9:64bit: - Extra 'Tools' menuitem : @C:\Program Files\Motorola\Bluetooth\btmshell.dll,-247 - {bd707fe6-39f6-4bda-9265-86a76719bdc5} - C:\Program Files\Motorola\Bluetooth\btmiesend.htm ()
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra Button: @C:\Program Files\Motorola\Bluetooth\btmshell.dll,-247 - {bd707fe6-39f6-4bda-9265-86a76719bdc5} - C:\Program Files\Motorola\Bluetooth\btmiesend.htm ()
O9 - Extra 'Tools' menuitem : @C:\Program Files\Motorola\Bluetooth\btmshell.dll,-247 - {bd707fe6-39f6-4bda-9265-86a76719bdc5} - C:\Program Files\Motorola\Bluetooth\btmiesend.htm ()
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000010 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000010 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_22)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_22)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_22)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{96E0CFB4-F586-4172-A05B-18623043E611}: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{C9D65BB8-F3E1-41F0-8F95-3F89E927FFBC}: DhcpNameServer = 192.168.0.1
O18:64bit: - Protocol\Handler\grooveLocalGWS - No CLSID value found
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O28 - HKLM ShellExecuteHooks: {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWOW64\ezUPBHook.dll (EasyBits Software Corp.)
O28 - HKLM ShellExecuteHooks: UPB:{B5A7F190-DDA6-4420-B3BA-52453494E6CD} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)
 
========== Files/Folders - Created Within 30 Days ==========
 
[2014/05/27 07:50:45 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Skype
[2014/05/19 16:32:24 | 000,000,000 | -HSD | C] -- C:\Users\Jay's pc\AppData\Local\EmieUserList
[2014/05/19 16:32:24 | 000,000,000 | -HSD | C] -- C:\Users\Jay's pc\AppData\Local\EmieSiteList
[2014/05/18 17:39:20 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ESET
[2014/05/18 14:50:15 | 000,119,512 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys
[2014/05/18 14:49:25 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
[2014/05/18 14:49:20 | 000,088,280 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbamchameleon.sys
[2014/05/18 14:49:20 | 000,063,192 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mwac.sys
[2014/05/18 14:49:20 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes Anti-Malware
[2014/05/18 08:13:16 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2014/05/18 08:03:30 | 000,536,576 | ---- | C] (SQLite Development Team) -- C:\Windows\SysWow64\sqlite3.dll
[2014/05/18 08:02:17 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2014/05/18 07:29:32 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\%LOCALAPPDATA%
[2014/05/18 07:29:13 | 000,000,000 | ---D | C] -- C:\_OTL
[2014/05/18 07:11:04 | 000,000,000 | --SD | C] -- C:\Windows\SysNative\CompatTel
[2014/05/18 00:31:57 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\DESIGNER
[2014/05/17 23:31:32 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Jay's pc\Desktop\OTL(3).exe
[2014/05/17 22:15:06 | 000,085,328 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswstm.sys
[2014/05/17 22:13:23 | 000,043,152 | ---- | C] (AVAST Software) -- C:\Windows\avastSS.scr
 
========== Files - Modified Within 30 Days ==========
 
[2014/05/29 06:40:47 | 000,119,512 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys
[2014/05/29 06:35:30 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2014/05/29 06:35:30 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2014/05/29 06:32:48 | 000,000,920 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-3731756776-1621859024-607529854-1001UA.job
[2014/05/29 06:32:44 | 000,002,380 | ---- | M] () -- C:\Users\Jay's pc\Desktop\Google Chrome.lnk
[2014/05/29 06:30:50 | 000,000,902 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/05/29 06:28:41 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/05/29 06:28:07 | 000,065,536 | ---- | M] () -- C:\Windows\SysNative\Ikeext.etl
[2014/05/29 06:27:47 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2014/05/29 06:27:41 | 3015,888,896 | -HS- | M] () -- C:\hiberfil.sys
[2014/05/27 18:17:36 | 000,003,472 | ---- | M] () -- C:\bootsqm.dat
[2014/05/27 18:01:53 | 436,218,654 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2014/05/27 07:14:05 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2014/05/27 07:05:35 | 000,000,868 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-3731756776-1621859024-607529854-1001Core.job
[2014/05/19 16:21:09 | 000,001,133 | ---- | M] () -- C:\Users\Jay's pc\Application Data\Microsoft\Internet Explorer\Quick Launch\Microsoft Office Outlook.lnk
[2014/05/19 05:00:56 | 000,854,367 | ---- | M] () -- C:\Users\Jay's pc\Desktop\SecurityCheck.exe
[2014/05/18 18:37:13 | 000,000,344 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForJAYSPC-HP$.job
[2014/05/18 14:49:25 | 000,001,102 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/05/18 08:01:31 | 000,001,240 | ---- | M] () -- C:\Users\Jay's pc\Desktop\adwcleaner_3.208 - Shortcut.lnk
[2014/05/18 07:40:02 | 000,000,098 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\Hosts
[2014/05/17 23:31:48 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Jay's pc\Desktop\OTL(3).exe
[2014/05/17 22:16:24 | 000,001,966 | ---- | M] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2014/05/17 22:16:11 | 001,039,096 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswsnx.sys
[2014/05/17 22:16:11 | 000,423,240 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswsp.sys
[2014/05/17 22:16:11 | 000,085,328 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswstm.sys
[2014/05/17 22:14:01 | 000,208,416 | ---- | M] () -- C:\Windows\SysNative\drivers\aswVmm.sys
[2014/05/17 22:13:59 | 000,079,184 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswMonFlt.sys
[2014/05/17 22:13:59 | 000,065,776 | ---- | M] () -- C:\Windows\SysNative\drivers\aswRvrt.sys
[2014/05/17 22:13:58 | 000,334,648 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\aswBoot.exe
[2014/05/17 22:13:58 | 000,029,208 | ---- | M] () -- C:\Windows\SysNative\drivers\aswHwid.sys
[2014/05/17 22:13:57 | 000,093,568 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswRdr2.sys
[2014/05/17 22:13:23 | 000,043,152 | ---- | M] (AVAST Software) -- C:\Windows\avastSS.scr
 
========== Files Created - No Company Name ==========
 
[2014/05/27 18:17:36 | 000,003,472 | ---- | C] () -- C:\bootsqm.dat
[2014/05/19 16:21:09 | 000,001,133 | ---- | C] () -- C:\Users\Jay's pc\Application Data\Microsoft\Internet Explorer\Quick Launch\Microsoft Office Outlook.lnk
[2014/05/19 05:00:53 | 000,854,367 | ---- | C] () -- C:\Users\Jay's pc\Desktop\SecurityCheck.exe
[2014/05/18 08:01:31 | 000,001,240 | ---- | C] () -- C:\Users\Jay's pc\Desktop\adwcleaner_3.208 - Shortcut.lnk
[2014/05/17 22:14:35 | 000,029,208 | ---- | C] () -- C:\Windows\SysNative\drivers\aswHwid.sys
[2014/02/28 00:51:51 | 000,766,820 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2012/11/28 11:42:06 | 000,026,464 | ---- | C] () -- C:\Windows\snuvcdsm.exe
[2012/11/28 11:42:06 | 000,015,497 | ---- | C] () -- C:\Windows\snp2uvc.ini
[2012/07/11 11:26:54 | 003,130,440 | ---- | C] () -- C:\Windows\SysWow64\pbsvc_blr.exe
[2012/07/01 23:28:31 | 000,000,024 | ---- | C] () -- C:\Users\Jay's pc\random.dat
[2012/07/01 23:28:30 | 000,000,047 | ---- | C] () -- C:\Users\Jay's pc\jagex_cl_runescape_LIVE.dat
 
========== ZeroAccess Check ==========
 
[2009/07/14 05:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2014/03/25 03:43:12 | 014,175,744 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2014/03/25 03:09:54 | 012,874,240 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/14 02:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 13:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/14 02:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
 
========== LOP Check ==========
 
[2014/04/08 15:54:53 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\.minecraft
[2012/05/11 11:59:07 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\.techniclauncher
[2013/11/09 21:51:34 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\AVAST Software
[2013/10/29 14:17:03 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\Build and Shoot
[2013/08/06 22:32:29 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\Fatshark
[2012/08/13 19:53:17 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\Hi-Rez Studios
[2013/08/29 21:46:29 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\Natural Selection 2
[2011/12/25 19:54:00 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\PictureMover
[2012/04/18 18:00:20 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\Research In Motion
[2013/10/27 14:08:05 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\RIFT
[2012/03/03 20:09:54 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\RotMG.Production
[2013/03/27 19:50:24 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\Spore
[2011/12/25 19:52:49 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\Synaptics
[2013/08/06 23:19:05 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\WildTangent
[2012/05/13 19:43:51 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\Windows Live Writer
[2014/05/20 11:12:57 | 000,000,000 | ---D | M] -- C:\Users\Jay's pc\AppData\Roaming\_MDLogs
 
========== Purity Check ==========
 
 

< End of report >
 


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#18
pystryker

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Looks great! No malware in sight at all, just a couple of things in FireFox that need to be tidied up and then we can turn our attention to the out of date programs. :thumbsup:

Please disable your antivirus for the duration of my instructions. Don't forget to re-enable them after you have completed the steps.

Let's run an OTL fix:

Warning: This fix is to be used on this system and this system ONLY. Using this fix on any other machine other than yours can seriously damage it.

Be advised that when the fix commences, it will shut down all running processes and you may lose the desktop and icons, they will return on reboot.

Run OTL by double clicking it (Windows Vista, Windows 7, and 8, right click and select "Run as Administrator)
  • Copy the text in the quote box below (do not copy the word "quote") and paste in the in the box marked Custom Scans/Fixes as shown in the graphic below.
otlrunfix.jpg


:Commands
[createrestorepoint]

:OTL
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

:Commands
[reboot]

  • Click the Run Fix button at the top of the OTL control panel.
  • Let the program run until it's finished and then reboot the computer.
  • Once your machine has rebooted, a log will open. If the log doesn't open upon reboot, you can find a copy of it here: C:\_OTL\MovedFiles Please post that log in your next reply.
If you have any problems, questions, or need further explanation, please post a message in this thread and I will get back to you asap.

Things I need to see in your next post:

OTL Fixlog

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#19
Nickynoodles41

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Okay - it didn't come up but I followed your instructions:

 

========== COMMANDS ==========
Restore point Set: OTL Restore Point
========== OTL ==========
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
========== COMMANDS ==========
 
OTL by OldTimer - Version 3.2.69.0 log created on 05312014_212949
 


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#20
pystryker

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Hello :)

Great news, your logs are CLEAN! :thumbsup: :) But we still have a few things we need to address namely:
  • I need to remove the tools we installed on your machine.
  • We also have some programs on your machine that need updating to help protect you in the future.
  • I also have some tips and information for you and protection against a new ransomware program called CryptoLocker.
Step 1: Tool Removal and Creation of a Clean Restore Point
  • Download Delfix from here
  • Ensure Remove disinfection tools is ticked
    Also tick:
    • Create registry backup
    • Purge system restore
    delfix.jpg
  • Click Run
The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply.

You can uninstall ESET Online Scanner at this time.

I recommend keeping Malwarebytes Anti-Malware installed. Make sure to update it and run it at least once a week. If it finds things such as PUP's (Potentially Unwanted Programs) you can delete those with no worries. However, if it finds something like a trojan, come see us.


Step 2: Program Updates and Installation of FileHippo


Your current version of Java is out of date, however, before upgrading, please read the information below.

A word about Java

Java has become the #1 program exploited by thieves and hackers as of today. It's gotten so bad, the Department of Homeland Security recently recommended that users disable Java on their machines.

For more information regarding this, see the two articles below:

Forbes: US Department of Homeland Security Calls on user do disable Java

US warns on Java software

Unless you have software on your machine that absolutely requires Java, I highly recommend you completely remove it from your system.

If you do have software that requires it, then disable it until such time as it's needed by those programs.

Please click the link below for instructions to disable Java.

How to Disable Java in your Web Browser


If you wish to continue to use Java on your machine, please be sure to keep it updated by following the instructions below.
  • Click on this link Java Website and click Do I Have Java?
  • Then click the Verify Java Version button. It will scan your current version and show you if you have the most current version.
You can also download a tool called JavaRa that will automatically search for new updates and remove older versions of Java.
Click the link below to go to the download page to get the tool.

JavaRa

Once you have downloaded JavaRa
  • Unzip the files to the directory of your choice.
  • Double click the JavaRa icon in the directory and choose your language preference.
  • Click Remove Older Versions from the menu.
  • Click Yes.
  • If you get a warning that Internet Explorer needs to be closed, close it, then click ok.
  • JavaRa will then search for and remove old versions of Java from your machine.
You can find instructions for manually removing older versions for Windows XP, Vista, and 7 by clicking the link below:

Instructions for manually removing old versions of Java



Updating Adobe Reader
  • Malware will exploit any vulnerabilities it can find in outdated software. If you are using Adobe Reader for reading pdf files, try using FoxIt Reader. It is a very capable alternative to Adobe.
  • Please click here to download FoxIt Reader.
  • If you wish to continue to use Adobe Reader, then please update it by clicking here.
  • Please remember to uncheck the option to install McAfee's Security Suite.
Update FireFox

Your version of FireFox is out of date. Please update it by clicking Help and then About FireFox and it will update automatically.


Keeping your software updated with FileHippo

Another weapon against malicious programs and viruses is to keeping other programs updated. There are several programs out there that can check for out of date programs on your computer. One is Filehippo. You can run this on a weekly or monthly basis to check your programs for updates and then it will provide a link for you to download them.

Download Filehippo Updatechecker


Step 3: Tips, Information and Protection against CryptoLocker


Watch what you open in your emails. If you get an email from an unknown source with any attached files, do not open it.

Be careful of the websites you visit.

When installing new programs, don't be "click happy" and click through the screens. Many programs come with adware in them and are set to install them by default. Several programs require that you uncheck or select no to prevent the installation. Take you time and read each screen as you go. :)

To help protect yourself while on the web, I recommend you read How did I get infected in the first place?

A warning about CryptoLocker

CryptoLocker is a ransomware program that was released around the beginning of September 2013 that targets all versions of Windows including Windows XP, Windows Vista, Windows 7, and Windows 8. This ransomware will encrypt certain files using a mixture of RSA & AES encryption. When it has finished encrypting your files, it will display a CryptoLocker payment program that prompts you to send a ransom of either $100 or $300 in order to decrypt the files. This screen will also display a timer stating that you have 72 hours, or 4 days, to pay the ransom or it will delete your encryption key and you will not have any way to decrypt your files. This ransom must be paid using MoneyPak vouchers or Bitcoins. Once you send the payment and it is verified, the program will decrypt the files that it encrypted.

Please download and install CryptoPrevent to lock your machine down from this infection.

CryptoPrevent_zps1835f65d.jpg

Are there any further issues I can assist you with?
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#21
Nickynoodles41

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I think we are good!! I have followed everything you said in the last post.  I disabled Java and removed adobe reader too.


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#22
pystryker

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:thumbsup: Don't hesitate to come back if we can be of further assistance. :)

Pystryker :wave:
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#23
Nickynoodles41

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not sure if you needed to see this?:

 

# DelFix v10.7 - Logfile created 31/05/2014 at 22:02:37
# Updated 27/04/2014 by Xplode
# Username : Jay's pc - JAYSPC-HP
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

~ Removing disinfection tools ...

Deleted : C:\_OTL
Deleted : C:\AdwCleaner
Deleted : C:\Users\Jay's pc\Desktop\adwcleaner_3.208 - Shortcut.lnk
Deleted : C:\Users\Jay's pc\Desktop\JRT.txt
Deleted : C:\Users\Jay's pc\Desktop\OTL.Txt
Deleted : C:\Users\Jay's pc\Desktop\OTL(3).exe
Deleted : C:\Users\Jay's pc\Desktop\SecurityCheck.exe
Deleted : C:\Users\Jay's pc\Downloads\adwcleaner_3.208.exe
Deleted : C:\Users\Jay's pc\Downloads\esetsmartinstaller_enu.exe
Deleted : C:\Users\Jay's pc\Downloads\Extras.Txt
Deleted : C:\Users\Jay's pc\Downloads\JRT.exe
Deleted : C:\Users\Jay's pc\Downloads\OTL.Txt
Deleted : C:\Users\Jay's pc\Downloads\OTL(1).exe
Deleted : C:\Users\Jay's pc\Downloads\OTL(2).exe
Deleted : C:\Users\Jay's pc\Downloads\OTL.exe
Deleted : HKLM\SOFTWARE\OldTimer Tools
Deleted : HKLM\SOFTWARE\AdwCleaner

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #164 [avast! antivirus system restore point | 03/20/2014 19:01:03]
Deleted : RP #165 [Windows Update | 03/20/2014 23:18:35]
Deleted : RP #166 [Scheduled Checkpoint | 04/02/2014 14:45:42]
Deleted : RP #167 [Windows Update | 04/09/2014 23:31:29]
Deleted : RP #168 [avast! antivirus system restore point | 05/17/2014 21:10:31]
Deleted : RP #169 [Windows Update | 05/17/2014 21:13:02]
Deleted : RP #170 [Windows Update | 05/17/2014 23:23:42]
Deleted : RP #171 [OTL Restore Point - 5/18/2014 7:39:20 AM | 05/18/2014 06:39:25]
Deleted : RP #172 [Installed Microsoft Fix it 50906 | 05/18/2014 13:47:17]
Deleted : RP #173 [Windows Update | 05/19/2014 03:48:49]
Deleted : RP #174 [Removed Steam | 05/19/2014 15:05:57]
Deleted : RP #175 [OTL Restore Point - 5/27/2014 7:12:17 AM | 05/27/2014 06:12:24]
Deleted : RP #176 [Installed Java 7 Update 60 | 05/29/2014 06:06:12]
Deleted : RP #177 [OTL Restore Point - 5/31/2014 9:29:59 PM | 05/31/2014 20:30:06]

New restore point created !

########## - EOF - ##########
 


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#24
Nickynoodles41

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Thank you so much for your help and guidance.  Is it ok to install Malware bytes on my sons new gaming Laptop?


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#25
pystryker

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Thank you so much for your help and guidance. Is it ok to install Malware bytes on my sons new gaming Laptop?


You are quite welcome and thank you for the log, it looks good. New, clean restore point created and all my tools removed. :thumbsup:

Yes, it is ok. I'd recommend it and I absolutely recommend a good antivirus like Avast! on his machine as well. If there's not an antivirus program on the machine, it's just a matter of time till it ends up infected.
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#26
Nickynoodles41

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Yes! I installed AVAST the first day I bought it!! but I need to get him into the habit of updating and running regular scans.

 

It really has been a pleasure talking with you pystryker! I am so computer anal, there is no way I could have done anything without your help!


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#27
pystryker

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Yes! I installed AVAST the first day I bought it!! but I need to get him into the habit of updating and running regular scans.


Indeed, as any one of the nastier infections can result in having to reformat the hard drive and the loss of everything on the drive.

It really has been a pleasure talking with you pystryker! I am so computer anal, there is no way I could have done anything without your help!


Same here, and you did perfectly fine running the instructions. :spoton: Thank you for your kind words. :)
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#28
pystryker

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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