My questions: Chapura's techs tell me that the type of error messages I'm getting on all my Outlook synch's (which fail to complete) indicate data corruption, and that this is no doubt happening because of the electronic glitch in the PDA. (When I change conduits to synch the data into Palm Destop it works fine, but I need to use Outlook; hence the Chapura interface.) Yet Palm, now that I've determined to my satisfaction that I've reached a dead end till I have a perfectly functioning unit, keeps palming me off to tech support, who have run out of fixes.
1) Are there are others out there who've been using this product, and what's your experience with it?
2) what do you think of the argument that it's the physical malfunctioning of my PDA that is causing the HotSync problems thru corruption of records?
At this point I want Palm to send me a brand new T5 --forget repair -- but they don't seem to be listening. Also, I'm wondering what issues are inherent to the T5 and whether I ought to just pick a PDA that's been around longer. Thanks!