[wylli501]

System requirements lab tells me I need to upgrade my video card in my HP elitebook 6930p laptop in order to run flight simulator X.  I haven't a clue on which one to get or if there is a way to upg rade. How do I tell which one's will fit my laptop. I'm attaching what SRL stated

 

any help in picking out a video card for my pc is appreciated.

[Advertisements]

Hello wylli501

 

Unfortunately not all notebooks can have their graphics solution upgraded, your video is provided by an integrated chip which is the 4500MHD and is not a card that can be swapped out.

Notebook specs here

4500MHD information here

 

Your notebook specs surpass the requirements to run flight simulator X see here

 

No SRL report attached btw

[phillpower2]

Hello wylli501

 

Unfortunately not all notebooks can have their graphics solution upgraded, your video is provided by an integrated chip which is the 4500MHD and is not a card that can be swapped out.

Notebook specs here

4500MHD information here

 

Your notebook specs surpass the requirements to run flight simulator X see here

 

No SRL report attached btw

[wylli501]

Thank you for your response to my query. It gives me a little better understanding of why I couldn't find a video card. However  I can't get flight simulator to load in my laptop.  It gets all the way to the end and then reports a problem. System requirements lab reports a failure with the video card if I'm reading it right.  

 

Video Card Minimum: 32 MB 100% DirectX 9.0c video card with Pixel Shader 2.0 You Have: Mobile Intel® 4 Series Express Chipset Family

Upgrade Suggested

Click here for the latest Video Card drivers.

Features: Minimum attributes of your Video Card     Required You Have Video RAM 32 MB 764.1 MB 3D Yes Yes Pixel Shader version 2.0 4.0 DirectX version Minimum: 9.0c You Have: 11.0

 

 

 

Is it that I need to load a updated driver? Do you think this will clear my problem?  Thanking you in advance for your assistance.

[phillpower2]

Apologies for the delay wylli501, I was called to business away from home and have not been near a computer for a couple of days    

 

Try the program installer/uninstaller to remove the present failed install and then start afresh, see here

 

The system information above does not correspond with that of your notebook specs, the 4500M HD video chip for example is DX10 and pixel shader 4.0 capable.

 

If a clean install does not work, download then run Speccy and post the resultant url for us, this will tell us the correct spec information, details here

[wylli501]

Hi 

 

Thanks for getting back to me. I tried a reinstall but got an error message when I tried to register FSX.

 

I hope I copied enough information from Speccy. When I tried to copy/paste it all the page kept crashing so I'm pasting what I hope is what you need. 

 

Summary

Operating System

Windows 7 Home Premium 32-bit SP1

CPU

Intel Mobile Core 2 Duo P8700 @ 2.53GHz 38 °C

Penryn 45nm Technology

RAM

2.00GB Single-Channel DDR2 @ 398MHz (6-6-6-18)

Motherboard

Hewlett-Packard 30DB (Intel Genuine processor) 45 °C

Graphics

Generic PnP Monitor (1280x800@60Hz)

Intel Mobile Intel 4 Series Express Chipset Family (HP)

Intel Mobile Intel 4 Series Express Chipset Family (HP)

Storage

149GB Seagate ST9160412AS (SATA) 40 °C

Optical Drives

hp DVD RW AD-7561S

Audio

SoundMAX Integrated Digital HD Audio

Operating System

Windows 7 Home Premium 32-bit SP1

Computer type: Notebook

Installation Date: 6/20/2013 1:26:36 PM

Serial Number: xxxxxxxxxxxxxxxxxxx

Windows Security Center

User Account Control (UAC) Disabled

Firewall Enabled

Windows Update

AutoUpdate Download Automatically and Install at Set Scheduled time

Schedule Frequency Every Day

Schedule Time 3:00 AM

Windows Defender

Windows Defender Disabled

Antivirus

Antivirus Enabled

Company Name Microsoft

Display Name Microsoft Security Essentials

Product Version 4.5.216.0

Virus Signature Database Up to date

.NET Frameworks installed

v4.5 Full

v4.5 Client

v3.5 SP1

v3.0 SP2

v2.0 SP2

Internet Explorer

Version 11.0.9600.17107

PowerShell

Version 3.0

Environment Variables

USERPROFILE C:\Users\Presbyterian

SystemRoot C:\Windows

User Variables

TEMP C:\Users\Presbyterian\AppData\Local\Temp

TMP C:\Users\Presbyterian\AppData\Local\Temp

Machine Variables

ComSpec C:\Windows\system32\cmd.exe

configsetroot C:\Windows\ConfigSetRoot

FP_NO_HOST_CHECK NO

NUMBER_OF_PROCESSORS 2

OS Windows_NT

Path C:\Windows\system32

C:\Windows

C:\Windows\System32\Wbem

C:\Windows\System32\WindowsPowerShell\v1.0\

C:\Windows\System32\WindowsPowerShell\v1.0\

C:\Windows\System32\WindowsPowerShell\v1.0\

PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

PROCESSOR_ARCHITECTURE x86

PROCESSOR_IDENTIFIER x86 Family 6 Model 23 Stepping 10, GenuineIntel

PROCESSOR_LEVEL 6

PROCESSOR_REVISION 170a

PSModulePath C:\Windows\system32\WindowsPowerShell\v1.0\Modules\

TEMP C:\Windows\TEMP

TMP C:\Windows\TEMP

USERNAME SYSTEM

windir C:\Windows

windows_tracing_flags 3

windows_tracing_logfile C:\BVTBin\Tests\installpackage\csilogfile.log

Battery

AC Line Online

Battery Charge % 88 %

Battery State Unknown status

Remaining Battery Time Unknown

Power Profile

Active power scheme Balanced

Hibernation Enabled

Turn Off Monitor after: (On AC Power) 10 min

Turn Off Monitor after: (On Battery Power) 5 min

Turn Off Hard Disk after: (On AC Power) 20 min

Turn Off Hard Disk after: (On Battery Power) 10 min

Suspend after: (On AC Power) 30 min

Suspend after: (On Battery Power) 15 min

Screen saver Disabled

 

Thanks in advance for whatever help you can give.

Edited by phillpower2, 28 May 2014 - 03:06 AM.
OS product key removed for security.

[phillpower2]

Hello wylli501

 

We need the actual url ( which does not contain your product key ) as what you have post does not provide all of the information that we need.

 

 

[wylli501]

Sorry I am taking so long to respond but I'm a real dunce with this stuff.  I can't figure out how to get the information you need. I have posed the question to Speccy support and will get back to you when they respond.  The thumbnail you have is different from what I get. I even paid for the pro version but that hasn't been a help. I'm open to any ideas in the meantime.

[phillpower2]

Sorry to hear that you are having problems with Speccy 

 

Too late now but paying for Speccy was unnecessary, what is the actual problem that you are having.

 

Steps: Run Speccy, when the report is generated left click/highlight the browser bar as shown in my previous screenshot, once highlighted right click on it, select copy, when you next reply right click at the end of any text that you may input, select paste and you should then see your url which will be the same as the following example http://speccy.pirifo...1DnQOuJaDPOADIC

[wylli501]

I must be a complete dunce because when I click on speccy I don't get a browser bar it just gives me an analysis of my pc. I posted a question to them about that and they haven't responded for 2 days (despite my question being marked priority by them) I'm at a total loss.

[phillpower2]

To publish a Speccy profile to the Web:

1. In Speccy, click File, and then click Publish Snapshot.
2. In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
3. Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

[wylli501]

I hope I got it right this time

 

http://speccy.pirifo...rZkxAknjKKZRFtt

 

I believe this is the url you want

 

Thanks again for your guidance.

[phillpower2]

Thank you for your perseverance  

 

Speccy confirms that your specs meet the system requirements and Game Debate states that your GPU will play the Gold Edition, see here

 

Please run dxdiag and post a screenshot like the first one here

 

To capture and post a screenshot;

 

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.

 

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

[wylli501]

I having trouble with the screen shot part I cant seem to get the screen shot to happen even though I think I followed the directions  alt + prtscrn.

[phillpower2]

Try Click on the PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.

[wylli501]

I think I finally figured it out   function + prtsc   

 

 

Attached Thumbnails

• 
•