Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

alienware 14 windows 8 pro won't boot [Closed]


  • This topic is locked This topic is locked

#1
ckb2688

ckb2688

    New Member

  • Member
  • Pip
  • 1 posts
Alright I'll try to explain this the best I can. My system is an alienware 14 laptop running windows 8 pro 64 bit.

When I start the system it shows a black screen with a checking media (fail) then one of 2 things happen it will say no boot device detected or it will attempt to load windows and give me a blue screen and restart.

I have tried to refresh and reset windows 8 however refresh says the drive is locked and reset says drive partition missing. I have also tried startup settings to run in safe mode and that does not work either then lastly I have tried chkdsk /r and it says drive is locked.

I have no idea what has caused this is was working one day the next it wouldnt. Need help
  • 0

Advertisements


#2
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 20,008 posts

Hello ckb2688,
 
Hopefully these instructions will be appropriate for Win 8.
 
I haven't been able to test the instructions so come back to me if you run into difficulties.

Worth a try though I think.

Now

Please download Farbar Recovery Scan Tool and save it to a flash drive.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 
Plug the flashdrive into the infected PC.

We want to use an Advanced Option in Advanced Windows "Startup Settings" in Windows 8:

To enter the Advanced Options Menu:

  • Restart the computer by holding down the SHIFT key while tapping or clicking on Restart, available from any Power icon. Power icons are available in Windows 8 from either the Settings charm or from the logon/lock screen. Note: You must use a physical keyboard, the on-screen keyboard won't work.
  • The Startup Options Menu should appear
  • Select the Troubleshoot option menu item (you may have to use the arrow keys and Enter)
  • The Troubleshoot menu should appear. Select Advanced Options.
  • The Avanced Options menu should appear
  • Select Command Prompt

    Advancedoptions1.jpg
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64)  and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will create a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

  • 0

#3
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 20,008 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP