[Stephen Stato]

Teima

 

I found the file location but it contained a folder called-quarantine not -Esatonline scanner-log txt.I was not able to do much with it it was just a bunch of numbers that would not paste over.

So i closely read you instructions again and re stated the scan there are some differences in the text at start up, eg.I cant find "Enable anti stealth technology"

I have attached the first file from the "Quarantine" folder. Let me know if it any good to you and in the mean time maybe it will generate the correct folder this time.

 

On attempting to do so it will not allow be to upload this type of file.

 

 

•  

[Advertisements]

Hello Stephen. I'm talking this over with my instructor at the moment. I won't be that much longer. Thanks.

[Teima]

Hello Stephen. I'm talking this over with my instructor at the moment. I won't be that much longer. Thanks.

[Teima]

Hello. How does the machine appear to be running at the moment?

[Stephen Stato]

Hi Teima

 

It appears to me to be running very well.

no pop ups and processing quite fast.

 

Thanks

Stephen

[Teima]

Congratulations your computer appears to be malware free! 

 

Now I have some tasks for your good self to carry out as part of a clean up process and some advice about online safety. 

 

Removal of OTL

 

Double-click OTL to start the program.

Close all other programs apart from OTL as this step will require a reboot

On the OTL main screen, press the CLEANUP button

Say Yes to the prompt and then allow the program to reboot your computer.

 

Step One

 

Enabling Windows Updates

 

1. Please proceed with clicking "Start" then choosing the "Control Panel" on the left hand window.

 

2. Click the first menu selection named "System and Security".

 

3. Click the next option entitled "Windows Update".

 

4. Now click "Change Settings" which is situated on the left hand side.

 

5. Please make sure that the "Important Updates" box is selected to "Install Updates Automatically". Whilst these updates have been selected to install "Every Day".

 

6. Please also enable the "Recommended Updates" check box if it hasn't already been enabled.

 

7. Click "Ok" once these steps have been followed.

 

Step Two

 

Clearing System Restore Points

 

1. Please Navigate to the Start Menu

 

2. Once that's loaded right click on my computer and select the option named "Properties".

 

3. On the menu which is located on the left hand side please select "System Protection".

 

4. Under the system properties dialogue which is now loaded navigate to the tab named "System Protection" and proceed with clicking "Configure".

 

5. Click the option entitled "Delete" and proceed with clicking "Continue". Your system restore points have now been cleared.

 

Other recommendations

 

Please note that prevention is better than any cure. I'll post some recommendations below to further enhance your security.

 

• Please read this great article by miekiemoes entitled How to prevent Malware

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.