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Webcam won't work. Says there's no capture hardware?


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#1
ebowe

ebowe

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I have a Nobilis laptop. I recently had the hard drive replaced and had Windows 7 put on it. Whenever I try to use the webcam, it tells me I don't have any video capture hardware. The laptop has a built in webcam. What is causing this and how do I fix it? Please help, it would be greatly appreciated.


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#2
jds63

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:welcome:

 

Hi ebowe,

 

Did you put back the drivers and software for this Webcam ?

 

Any yellow exclamation points in the device manager ?


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#3
ebowe

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I am not sure. I did not do the update myself. So I'm assuming not. How would I get those drivers?

 

There is no icon in the device manager indicating there's a webcam, so no yellow exclamation points. Looks as though it doesn't recognize it??? But idk how to make it recognize the built in webcam.


Edited by ebowe, 29 May 2014 - 05:12 PM.

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#4
jds63

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EBOWE,

 

So this laptop came with which operating system ?

 

If you replaced the hard drive then i assume the recovery partition if you had one is also gone.

 

Did you ever have disc.'s that came with this Laptop ?

 

I never received the model of this Nobilus.

Always try the manufacturers website for a way to download software and driver updates.

http://www.equuscs.c...ult.aspx?id=607

 

Your laptop should recognize a webcam that is integrated into the system and at least put a generic driver in.


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#5
ebowe

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The laptop came with Vista then it was changed to Windows XP and the webcam worked fine then. I do not have the recovery discs anymore.

 

I will try that website, thanks for the help.


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#6
ebowe

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I think I found the correct driver but it's made for Vista which was the original operating system for the laptop. Know how to make it work for Windows 7?

 

I feel like I'm asking an impossible question.


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#7
jds63

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Your Welcome, Only the manufacturer's website will be able to tell you this.

 

Since i do not know the Model number it was hard for me to look it up for you.

This is also an overseas manufacturer for me, i am in the States.Some needed to be translated.

 

If you knew what brand the webcam was then you could go to there website, but i am not sure it is different then the brand of laptop you have.

 

In some cases drivers work for a few Operating systems, but you are saying it is not. Windows 7 did not recognize it, put a generic one in.


Edited by jds63, 30 May 2014 - 05:41 PM.

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