[Cineé Banks]

My updates are taking a very long time. I'm currently doing language packs (optional updates)

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Hi Cineé Banks,



Which Operating System (OS) is installed? Vista or Windows 7?

What Service Pack is installed presently? To find this out:

Click on your Start > right click on Computer and choose Properties at the bottom of the right click menu. If any SP's are installed it will be found under the Windows Edition section.

Thank you,
Donna

[DonnaB]

Hi Cineé Banks,



Which Operating System (OS) is installed? Vista or Windows 7?

What Service Pack is installed presently? To find this out:

Click on your Start > right click on Computer and choose Properties at the bottom of the right click menu. If any SP's are installed it will be found under the Windows Edition section.

Thank you,
Donna

[Cineé Banks]

I'm using Windows 7 with service pack 1

[DonnaB]

Hi Cineé Banks,

My apologies for the delayed reply. I had company drop in unannounced.

W7 is at SP1. So that's good.

What exactly do you mean by your updates are taking a very long time? Downloading, installing, configuring??

If you have several updates at once, it is best to install them a few (2 or 3) at a time, depending on their size, to prevent failure and to pin point which, if any, cause problems.

Click on your Start and type Windows Update in the Start Search. Click on Windows Update found in the list. Click on View update history in the left panel. Are there any failed updates?

[Cineé Banks]

Hello, 

what I'm trying to do is windows updates.My computer now says that I have 1 important update and 65 optional updates. 

I did check the update history and some of the updates have failed. 

If it says optional updates is this something I should do?

[DonnaB]

Definitely install the recommended and important updates. Browse through the options and choose the ones for Windows. Don't worry about the updates if they are for the Bing Bar or Bing Desktop and you do not use them. I usually receive updates for those though I never install them. I don't use them so I disable them.

Install the largest ones by themselves and the smaller ones 2-3 at a time, such as; if you have one update that is 45.8 MB's and 3 updates that are 1.0MB, 3.0MB, etc. Install the large one by itself and the others can be combined. Usually Windows Updates will create a Restore Point prior to installation, though it wouldn't hurt to manually create one in case the Update causes issues and you have to restore to a time prior to the Update.

As for the ones that failed, have a closer look at each one of them. Majority of the time, they will install eventually. So if one failed look further up the list to see if it finally did install. Easiest way to find them is by the KB number.

[Cineé Banks]

Thank you very much for your help. I'm going to try the things  you mentioned tonight

[DonnaB]

You're very welcome!

If you have any questions or concerns, don't hesitate to ask.