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virtool, trojandownloader, trojandropper, etc - PASTED OTLOG [Solved]

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    Trusted Helper

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No, it's okay. Let's clean found therats:
  • Run Malwarebytes Anti-Malware.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, click big green button Scan now.
  • The scan may take some time to finish, so please be patient.
  • When the scan is completed, click Apply Actions button.
  • When finished, reboot your computer.

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Phel,  Here's the log:


Malwarebytes Anti-Malware

Scan Date: 6/8/2014
Scan Time: 2:53:38 PM
Administrator: Yes

Malware Database: v2014.06.08.06
Rootkit Database: v2014.06.02.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows Vista Service Pack 2
CPU: x86
File System: NTFS
User: Jerry

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 260229
Time Elapsed: 27 min, 2 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
Trojan.Agent.RvGen, C:\Windows\Tasks\Security Center Update - 854104521.job, Quarantined, [65a19bdb116a52e4efd183382cd718e8],

Physical Sectors: 0
(No malicious items detected)


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    Trusted Helper

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So, do you still have any problems?
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Phel,  I don't seem to have any problems.  Am I all cleaned up?  If so, thank you very much for the help.  I would never been able to fix it by myself.  Additionally, I will be more careful in opening email that looks suspicious.  I will also donate to GtoG.  Was this a tough fix or just routine?

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Am I all cleaned up?


Congratulations, your PC is clean now. :)


I will also donate to GtoG.


Thank you so much! We appreciate it. :)


Was this a tough fix or just routine?


In beginning it was hard to fix, because malware was spread over all PC and we needed a bootable flash drive to remove malware outside Windows environment. After FRST it went nicely. It wasn't an ordinar case, but it wasn't very hard to remove this infection.

However, now you need to follow some important steps to remove tools and prevent infection again.

Step 1. Uninstalling Programs.

  • Open Start menu.
  • Click on Control Panel.
  • Click on Programs and Features. New window should appear.
  • Uninstall these programs one by one, selecting each program and clicking Uninstall button.

Programs to uninstall:

  • ESET Online Scanner
  • Malwarebytes Anti-Malware

Step 2. Uninstall AdwCleaner.

  • Run AdwCleaner on your Desktop.
  • Click Uninstall button.
  • AdwCleaner will be removed from your computer.

Step 3. CleanUp.

Run OTL.

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

  • Then click the Run Fix button at the top.
  • Let the program run unhindered, reboot the PC when it is done.
  • After reboot run OTL again.
  • Click on CleanUp button.
  • OTL will be removed from your computer.

Here are some recommendations for you, how to stay safe in the internet.

  • Keep your system up-to-date. It will increase your protection level, because sometimes malware can use system vulnerabilities.

    To learn more, how to turn Automatic Updates on, if you haven't turned it on before, click here.
  • Keep another software up-to-date too. Malware can often use third party software vulnerabilities.

    You can monitor news about vulnerabilities or just simply install software, which will scan your computer for outdated and vulnerable software versions. If outdated version is found, this software will notify you about it and even install updates automatically.

    One of these programs is Secunia Personal Software Inspector. It requires installation, you can learn more about it here. This software also has online version - Secunia Online Software Inspector. It's Java applet, which requires Java Runtime Environment. You can learn more about it here.

    Another good program is FileHippo.com Update Checker. It requires installation and it scans your computer very rapidly. You can learn more about it here.
  • Keep your antivirus software always up-to-date.

    Turn on automatic definition updates for your antivirus, if you haven't turned it on before, it's a basis of protection. Don't forget to keep your antivirus engine version up-to-date, new versions usually have advanced functionality. They can clean and prevent infections more effectively, than outdated versions.
  • Use limited user account. It will considerably increase your level of protection.

    90% of Malware won't work under limited user account, because they need administrator priveleges. If you are using Windows XP, then you can use DropMyRights while you are surfing in the internet. If you are using Windows 7/Vista, then you'll need to create new User with limited rights.
  • Invent strong and long passwords for your accounts, if you want to keep your personal and confidential data in safety.

    Sometimes malware have very dangerous functionality - they can crack your passwords. Please, set very strong password for your administrator account in Windows, then malware won't harm your PC. Here you can find a nice tutorial, how to create strong passwords. For each account in the internet create individual password.

Hope that these recommendations will help you and you will avoid malware infections in the future. Good luck and safe web to you! :)

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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