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Can't delete Outlook 2007 emails using Del key


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#1
Jackpine

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Hi, I have a laptop with Windows 8.1 and Office 2007 installed. All updates are installed. Outlook 2007 works fine except when I try to delete an email that is selected in my Inbox list using the Del key, nothing happens. I need to click on the X icon on the ribbon at the top of the screen. On an older desktop machine with Windows XP, I am able to delete emails using the Del key. Is this a peculiarity to Windows 8.1, or is it something that can be fixed? Thanks.
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#2
The Admiral

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Hi jackpine!  I'm doing some searching and am finding all sorts of things to look at.  A couple of quick questions:

 

  • Have you run Microsoft Update to make sure Outlook is all up-to-date?
  • If you compose a new email, are you able to delete text using the delete key (remember to do this like in the middle of a sentence)?  Or does the delete key not work when composing a new message either?
  • Does the delete key work in other Office programs, like Word?

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#3
Jackpine

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Sorry for  not getting back to you.

 

The problem was solved by selecting num lock on the keypad.  The delete key then deletes whatever is selected.


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