Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Blue screens

tcpip portcls blue screen

  • Please log in to reply

#1
Polgonite

Polgonite

    New Member

  • Member
  • Pip
  • 2 posts

I have got two blue screens lately, and was wondering if anyone could help me fix it? 

 

Running Win 7 Home Premium.

 

Attatched the .dmps. 

 

Let me know if I need to add more info!

 

 

Attached Files

  • Attached File  dmp.zip   54.88KB   144 downloads

  • 0

Advertisements


#2
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,091 posts

The first one points to portcls.sys - probable Realtek HD Audio.

The 2nd to intelppm.sys which is part of Windows so unlikely to be the cause.

 

What were you doing when the BSODs occurred? DO you game? Do you use Steam games?


  • 0

#3
Polgonite

Polgonite

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
I do play steam games, yes.

My computer was "idling" both times.

Thanks for the reply! :)

Edited by Polgonite, 03 June 2014 - 07:43 PM.

  • 0

#4
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,091 posts

Update the Realtek audio driver, see if that helps.

Maybe uninstall/reinstall steam?


  • 0






Similar Topics


Also tagged with one or more of these keywords: tcpip, portcls, blue screen

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP