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Blue screens

tcpip portcls blue screen

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#1
Polgonite

Polgonite

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I have got two blue screens lately, and was wondering if anyone could help me fix it? 

 

Running Win 7 Home Premium.

 

Attatched the .dmps. 

 

Let me know if I need to add more info!

 

 

Attached Files

  • Attached File  dmp.zip   54.88KB   221 downloads

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#2
Ztruker

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The first one points to portcls.sys - probable Realtek HD Audio.

The 2nd to intelppm.sys which is part of Windows so unlikely to be the cause.

 

What were you doing when the BSODs occurred? DO you game? Do you use Steam games?


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#3
Polgonite

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I do play steam games, yes.

My computer was "idling" both times.

Thanks for the reply! :)

Edited by Polgonite, 03 June 2014 - 07:43 PM.

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#4
Ztruker

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Update the Realtek audio driver, see if that helps.

Maybe uninstall/reinstall steam?


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