[bradwarden]

A few days ago I received a threat. AVG detected it as being "adware generic5.avcm". I do not know how to remove this threat. I did a system reaore, knowing that doesn't really help viruses, and the threat went away, hasn't popped up again that is. I preformed a scan with malewarebytes and preforemed an AVG scan but computer still seems to be running sluggish and some application seem to be messed up as well. Any help would be greatly appreciated. Please and thanks.

Edited by bradwarden, 05 June 2014 - 10:10 AM.

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Greetings! 

 

My name's Naathim, I'm a GeekU Minion and I'm pleased to meet you!

Now that we are mates and will be working together to clean your machine out of any junkware, feel free to call me Naat 

I know that it is quite frustrating to have an infected machine because I was once in your shoes. Don't worry! Maybe I'm not a super-human, I don't know everything nor I am limitless, but I promise to do my best to fix your issues!

 

Here are some notes that should make our work faster and easier, please take a look and stay familiar with them 

 

 

 Malware removal is a long-time process due to tough analysis and research. Stay with me until I say we're done.

 Read my instructions completely before proceeding and always run the tools in the order given!

Don't try to fix anything on your own or run any other tools. They may interfere what may lead to prevent your System from the next boot-up.

 To make my work easier post the logs directly in your replies, unless asked to attach them.

 

 

If any unexpected problem will appear, interrupt processing and return here with a note!

Never be afraid to ask if in doubt!

 

Now that we have formalities out of the way, let's get started! 

 

 

 

Please post me here the latest log from MBAM and we will go on from there. To do so:

 

Open Malwarebytes' Anti-Malware and go to the History tab.

 

On the left panel choose Application logs:

 

 

Select the last one Scan log and click View.

 

At the bottom please click Export and pick up text file from the menu:

 

 

 

 Save this file to your desktop and post it into your next reply for my review.

 

 

Cheers,

Naat 

[Naathim]

Greetings! 

 

My name's Naathim, I'm a GeekU Minion and I'm pleased to meet you!

Now that we are mates and will be working together to clean your machine out of any junkware, feel free to call me Naat 

I know that it is quite frustrating to have an infected machine because I was once in your shoes. Don't worry! Maybe I'm not a super-human, I don't know everything nor I am limitless, but I promise to do my best to fix your issues!

 

Here are some notes that should make our work faster and easier, please take a look and stay familiar with them 

 

 

 Malware removal is a long-time process due to tough analysis and research. Stay with me until I say we're done.

 Read my instructions completely before proceeding and always run the tools in the order given!

Don't try to fix anything on your own or run any other tools. They may interfere what may lead to prevent your System from the next boot-up.

 To make my work easier post the logs directly in your replies, unless asked to attach them.

 

 

If any unexpected problem will appear, interrupt processing and return here with a note!

Never be afraid to ask if in doubt!

 

Now that we have formalities out of the way, let's get started! 

 

 

 

Please post me here the latest log from MBAM and we will go on from there. To do so:

 

Open Malwarebytes' Anti-Malware and go to the History tab.

 

On the left panel choose Application logs:

 

 

Select the last one Scan log and click View.

 

At the bottom please click Export and pick up text file from the menu:

 

 

 

 Save this file to your desktop and post it into your next reply for my review.

 

 

Cheers,

Naat 

[Essexboy]

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