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sfc /scannow error codes in Event Viewer (Resolved)


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#76
scarlet.rose

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Re: PC Pitstop / NVIDIA GeForce2 MX

 

http://www.pcpitstop...25638581

 

Proposed driver: 11/3/03 4.5.0.2

 

Current driver: 7/28/03 4.5.2.3

 

There are 8 Video files showing on the Dell site for my computer, none of them dated 11/3/03, they're all dated 2001 and I can't see that version - only 12.10 or 6.34, which one should I install please?

 

http://www.dell.com/...on-8100/drivers

 

All I have to do is click on the download and it automatically uninstalls the previous driver, yes? I don't have to do anything?

 

:)


Edited by scarlet.rose, 30 June 2014 - 01:07 PM.

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#77
phillpower2

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Apologies for the delay  :(

 

Try the Nvidea driver scanner to see what if anything that suggests, see here

 

If a newer driver is suggested and you wish to install it please create a new restore point first, if you cannot create a new restore point first, post back before you update anything.


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#78
scarlet.rose

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Apologies for the delay  :(

 

No problem :)

 

The NVIDIA Smart Scan requires the latest version of Java
Click on the 'Java' icon to install java  java-logo.png

 

I uninstalled it for security reasons.......reinstall? Don't really want to, but will if it's best and then uninstall.


Edited by scarlet.rose, 02 July 2014 - 01:19 PM.

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#79
phillpower2

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No to Java  :no:

 

http://www.nvidia.co...inxp_2k_93.71_2

 

Create a new restore point and read the Driver Installation Hints Document first.


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#80
scarlet.rose

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"Successfully installed", all seems fine - thank you very much for finding that driver for me Phil. :)

 

This showed after in a separate small box before restart:

RunDLL Error in Nvcpl.dll

Missing entry: NvcplUpdatePersistData

 

I have contacted Dell regarding memory.


Edited by scarlet.rose, 02 July 2014 - 04:31 PM.

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#81
scarlet.rose

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Think it best I let you know this.

Since the driver installation twice in Event Viewer:

The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s)

(I've looked this up, seems a few people have had this issue)

You will also recall the:

RunDLL Error in Nvcpl.dll

Missing entry: NvcplUpdatePersistData

I contacted NVIDIA Support:

"The dll missing error may be due to missing DLLs in the driver files or they may be corrupt too.

If you are still facing this issue, try re-installing the driver again and see if this works fine.
Below is the link for the driver.

http://www.nvidia.co...0,0);">"</span>

I don't know much about drivers but I noticed BETA, so I queried it:

"For now the best driver is the beta driver. There is no issue with the Beta driver and it has been tested and certified for usage hence that is the reason it is available for download.

That is the last and the only updated driver available for the card. Since the 93.71 is having a issue. Please install the 93.81 and let us know if this helps."

Ok with you?


Edited by scarlet.rose, 04 July 2014 - 07:16 PM.

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#82
phillpower2

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Good work on your behalf scarlet.rose  :thumbsup:

 

Yes try the beta driver please, after creating a new restore point first, as per usual.


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#83
scarlet.rose

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Thank you :)

 

Unfortunately it has just happened again with the new driver: Event Viewer:


The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s)

 

I can hear it when it happens, there is noise from the computer.

 

I have just contacted NVIDIA again.

 

This time no errors showed after installation.

 

:headscratch:


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#84
phillpower2

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Can I ask what the noise sounds like.


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#85
scarlet.rose

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It happens soon after boot up when I open a browser.

 

There is a 'busy' background noise when there shouldn't be, the sort of noise you hear when something is being installed.

 

This then develops into a grinding sort of noise (not really loud) as if something is coming to a halt.

 

When I searched under:

 

The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s)

 

and found others who had experienced the same problem, one person had suggested this to someone else:

 

"Does it help if you disable the "NVIDIA Display Driver Service":

Start > Run > services.msc > OK > then scroll down to the Nvidia Display Driver Service and double-click the Nvidia Display Driver Service and set the Startup type to Disabled > OK

Restart the computer."

 

Another said just disable it, it solves the problem.

 

?

 

Perhaps I am not giving the computer / driver enough time to boot?

 

What is crashing the driver or a service?


Edited by scarlet.rose, 06 July 2014 - 04:56 AM.

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#86
phillpower2

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If you turn off/mute the volume do you still hear the noise.

Is the hard drive activity LED blinking when you hear this noise.

 

At present I suggest that you uninstall/disable nothing, restart the computer, put the kettle on and then see how the computer is when you return to it.

 

What is crashing the driver or a service?

 

 Conflicts or lack of resources perhaps but not sure at the moment.


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#87
scarlet.rose

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If you turn off/mute the volume do you still hear the noise.

Yes

 

Is the hard drive activity LED blinking when you hear this noise.

Yes

 

It's happened both times I've started the computer today - two entries in Event Viewer >>>>>

 
  Details Product: Windows Operating System ID: 7034 Source: Service Control Manager Version: 5.2 Symbolic Name: EVENT_SERVICE_CRASH_NO_ACTION Message: The %1 service terminated unexpectedly. It has done this %2 time(s).     Explanation

The specified service could not continue. This service is configured to report the number of failures and, after a specific number of failures are reported, the Service Control Manager will perform the recovery action configured for the specified service.

    User Action

For information that can help you identify possible causes for this error, view the WIN32_EXIT_CODE error that SCM encountered. To view the error, at the command prompt, type
sc query service name

 

I have opened a command prompt and typed in sc query NVIDIA Display Driver Service - I am then told Invalid Option?

 

I am thinking maybe I'll have to reinstall the original driver?


Edited by scarlet.rose, 06 July 2014 - 06:16 AM.

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#88
phillpower2

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Please use your last system restore point and with the sound still muted.


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#89
scarlet.rose

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Just want to confirm: the restore point to the same (non beta) new driver not the original?

 

I have to go out now, will sort this later/tomorrow.


Edited by scarlet.rose, 06 July 2014 - 06:32 AM.

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#90
phillpower2

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The restore point before you installed the beta driver please.

 

No worries reply when you can  :thumbsup:


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