[scarlet.rose]

When I log into my bank they are suggesting I install Rapport security software.

What are your thoughts on this please, should I?

[Advertisements]

Yes, Trusteer Rapport is a security plug in that will immediately warn you if you are not on the legitimate bank site https://www.trusteer...rusteer-rapport

The downside to this is that on XP it may slow your system down a bit

Your bank should give you a download link, if not use this one http://www.trusteer....rotectYourMoney

[Essexboy]

Yes, Trusteer Rapport is a security plug in that will immediately warn you if you are not on the legitimate bank site https://www.trusteer...rusteer-rapport

The downside to this is that on XP it may slow your system down a bit

Your bank should give you a download link, if not use this one http://www.trusteer....rotectYourMoney

[scarlet.rose]

Ok

 

Yes, they did provide a download link.

 

Re: Windows Updates: As you can imagine the word XP isn't going down well with Microsoft......

[Essexboy]

I can imagine, as I say I can longer find any of the old KB downloads on the MS site. It looks as though they have pulled the plug with a vengeance

[scarlet.rose]

Failed installation!

 

"Trusteer Endpoint Protection Setup Wizard ended prematurely because of an error. Your computer has not been modified."

 

It was, I have program files and Rapport exes in Task Manager. My computer was crawling. Opened Process Explorer to try and stop the exes until I find a solution - 0xC000021A BSOD before I could do so!

 

Restarted computer, Rapport pop up - "Issue with installation, do you want to stop the service", clicked yes.

 

Nothing in Add/Remove programs for Rapport. Need to remove this failed installation - will have to get in touch with them.

 

Have to go out soon.

Edited by scarlet.rose, 22 June 2014 - 08:03 AM.

[Essexboy]

You will need to use the utility as it installs some low level drivers. As long as your bank does not make Rapport a requirement Avast will give you phishing protection

[scarlet.rose]

Thank you for helping.

 

Run the uninstall utility - there is still a Trusteer file in Program Files. How do I find / remove all remnants please?

 

No, my bank does not make it a requirement.

[Essexboy]

Right click the folder in Programme files and select delete.. Job done

[scarlet.rose]

Done, thank you. My computer seems to know when it's not going to get on with something.......blocks its installation.

 

Some good news (followed advice / information I was given).

3 Windows / Internet Explorer Security Updates successfully installed (including May 1st 2014 one).

No problems - Internet Explorer functions normally, Internet Options opens.

1. KB2925418 > aut reboot

2. KB2936068 > aut reboot

3. KB2964358 > aut reboot

 

When I've had a little rest from all these issues I will report back to phillpower2.

Edited by scarlet.rose, 23 June 2014 - 06:28 AM.

[Essexboy]

So all appears well in your part of the world then

[scarlet.rose]

Yes, trying to make my computer as good as I possibly can, as far as what I can cope with doing myself.......with help getting there bit by bit.

 

Edited by scarlet.rose, 23 June 2014 - 07:38 AM.

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.