[jimg1212]

When running the Adobe Flash upgrade wizard, it downloads the file and then crashes immediately on install.  Something about Dinput8.dll not designed to run in Windows...etc.  I understand that's a directx file?  

 

Any guidance is greatly appreciated!  

 

I am surprised at how much you need Flash Player when on the internet... 

 

Thanks in advance! 

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Hi jimg1212 and welcome to GeeksToGo

 

While you're waiting for an official Geek helper to assist you, allow me to ask you a couple more information about your issue !

 

First of all, is that the error message that you're encountering :

C:\Windows\system32\DINPUT8.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

 

Also, what version of Windows are you running exactly ? Windows Vista or Windows 7 ? 32 or 64-bits ?

[Aura]

Hi jimg1212 and welcome to GeeksToGo

 

While you're waiting for an official Geek helper to assist you, allow me to ask you a couple more information about your issue !

 

First of all, is that the error message that you're encountering :

C:\Windows\system32\DINPUT8.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

 

Also, what version of Windows are you running exactly ? Windows Vista or Windows 7 ? 32 or 64-bits ?

[Ztruker]

From what I can find:

• Product Name: Microsoft® DirectX for Windows® 95 and 98
• Internal Name: DInput8.dll

It definitely does not belong on a Windows XP, Vista, 7 or 8 computer.
 
Try updating Adobe Flash manually, Start here: Adobe Flash Player

Click on Player Download Center.
Uncheck McAfee then click Install not.

See if that works.

[jimg1212]

Thank you for responding.  YES that is exactly the message I am getting

 

I am running Windows Vista Business   Service Pack 1 

 

I"ve tried updating manually using the link above... Numerous times....   It downloads the program and then I get that message immediately...

[Aura]

Thank you for responding.  YES that is exactly the message I am getting

 

I am running Windows Vista Business   Service Pack 1 

 

I"ve tried updating manually using the link above... Numerous times....   It downloads the program and then I get that message immediately...

 

Can you uninstall your current Adobe Flash Player installation first ?

You can uninstall it either via the Programs Control Panel or by following Adobe's procedure here :

 

http://helpx.adobe.c...er-windows.html

[jimg1212]

Get the same error when running the uninstaller...

[Aura]

Get the same error when running the uninstaller...

 

Alright, what is your current DirectX version installed on your system ? You can follow that small tutorial of Microsoft to found out :

 

http://windows.micro...rectx=windows-7

[jimg1212]

Directx 10

 

starting dxdiag brought the error too...

[Aura]

Directx 10

 

starting dxdiag brought the error too...

 

Alright, please install DirectX 11.1. The most up to date DirectX version for Windows 7 SP1 :

 

http://www.microsoft...s.aspx?id=36805

[jimg1212]

 It said "Update does not apply to my system"  ?

[Aura]

 It said "Update does not apply to my system"  ?

 

This is my bad, I gave you the update download for Windows 7, sorry !

This one is for Windows Vista :

 

http://www.microsoft...ls.aspx?id=3274

[jimg1212]

Got the same answer...

[Aura]

Got the same answer...

 

This is really weird. Alright, we'll go by Windows Updates then.

Open your Windows Updates control panel : click on the Start Menu and type in "windows updates" then press Enter. Click on "Search for Updates" and wait for the scan to finish. Once done, if any Important Updates are found, click on them to make sure they're all checked and install all of them. If a restart is required after, do it.

[jimg1212]

been there... No important updates...   I even tried to install  the latest version of explorer as a test and that failed...  It gave me some "mr Fixit" wizard that I ran and that didn't do anything...

[Aura]

been there... No important updates...   I even tried to install  the latest version of explorer as a test and that failed...  It gave me some "mr Fixit" wizard that I ran and that didn't do anything...

 

Alright. Let's do a system file check scan then. This scan will verify the integrity of system files and repair them if they are damaged, corrupted or infected.

Click on the Start Menu and enter "cmd". Right-click on the cmd icon that will pop up and select "Run as Admin".

In the command prompt, enter the following command :

 

sfc /scannow

 

Tell me what message is returned after the scan.