Your computer does appear to be clean but you should stop "fiddling" with your it: if it is working OK that's fine - if it is not, ask for help.
Now that you’re free from malware, as long as your computer seems to be running well, please follow these simple steps to tidy up you computer and decrease the likelihood of getting infected again:
- double-click OTL.exe
- click the CleanUp! button.
- select Yes when the Begin cleanup Process? prompt appears.
- if you are prompted to reboot during the cleanup, select Yes.
- the tool will delete itself once it finishes, if not delete it by yourself.
NOTE: If you receive a warning from your firewall or other security programs regarding OTL attempting to contact the internet, please allow it to do so.
- double click on adwcleaner.exe to run the tool
- click on Uninstall
- confirm with Yes.
You can delete all other logs and programs we’ve used that are on your desktop. Just click on them and press Delete.
Create a Restore Point
- click on Start > Control Panel (All Control Panel Items)
- click on System > System Protection
- check that you have System Protection turned on for the drive that you want to create a restore point for, (usually C:
- click Create
- type in a description for the restore point to help recognize it when doing a System Restore, and click on the Create button.
Remove old restore points
- open Disk Cleanup by clicking Start. In the search box, type Disk Cleanup, and then, in the list of results, click Disk Cleanup.
- if prompted, select the drive that you want to clean up, and then click OK.
- in the Disk Cleanup for (drive letter) dialog box, click Clean up system files. If you're prompted for an administrator password or confirmation, type the password or provide confirmation
- if prompted, select the drive that you want to clean up, and then click OK
- click the More Options tab, then under System Restore and Shadow Copies, click Clean up
- in the Disk Cleanup dialog box, click Delete
- click Delete Files, and then click OK.
Update installed programs
Your versions of Flash Player, Java, and Adobe Reader are out-of-date and need to be removed and updated.
Having the latest updates ensures there are no security vulnerabilities in your system.
Uninstall the following programs:
Adobe Flash Player 184.108.40.206
Adobe Reader 10.1.10
Java™ 6 Update 24
- click Start, Control Panel, Programs, Programs and Features.
- click on Adobe Flash Player 220.127.116.11 and then Uninstall.
Repeat this for the other programs listed above plus Eset online scanner.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Go here and download the latest version of Flash Player.
Note: Before you hit the Download now button, uncheck the Chrome offer if it’s not something you want.
Visit Adobe and download the latest version of Acrobat Reader.
Install the latest version of Java:
NOTE – when you install Java, before clicking on Install, be sure to Uncheck “Install the Ask Toolbar and make Ask my default search provider”
Even though I just had you get the latest version of Java, there is a vulnerability with regards to Java and web browsers. Therefore, we recommend to disable java in web browsers.
More information can be found here.
SpywareBlaster. SpywareBlaster protects against bad ActiveX, it immunizes your PC against them. It blocks over 11,000 bad sites and uses no resources of your computer.
Update and run Malwarebytes. This really is an excellent program that you should also update and run on a regular basis, probably weekly.
It’s important to keep programs up to date so that malware doesn't exploit any old security flaws.
FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated.
I also recommend that you read the following:
How to prevent malware by miekiemoes
Help! My computer is slow! by miekiemoes
Simple and easy ways to keep your computer safe and secure on the Internet by Lawrence Abrams
I suggest you go to our Hardware, Components and Peripherals forum and start a new topic about your scrolling issue.
I will keep this open for 24 hours in case you have any problems, after which I’ll close the topic.