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iPad Retina (IOS 6.1.3) suddenly stopped retrieving e-mail

iPad email

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#1
geeksugarbaby

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iPad Retina (IOS 6.1.3) suddenly stopped retrieving e-mail
Yet I don't think it's an issue with the older IOS -6. Or my network---see full BACKGROUND info below--


**BACKGROUND INFO**
I have an iPad Retina running IOS 6.1.3 ( 10B329)
I also have an iPad Mini also running IOS 7
and an iPod Touch running 6.1.6 (10B500)

My home network works fine with all my devices and I have always retrieved and sent mail
from and to multiple email PUSH accounts: Yahoo/AOL/Gmail/Outlook

No issues with getting mail on my iPad Mini
and even my iPod Touch populates with all my mail when I turn it on.


**THE ISSUE**

However, my iPad Retina shows that mail was last "Updated 6/11/14" and now it's the 19th
The little wheel up top just spins and spins without end but does not download any email,
though my other devices do.

I've spent hours in the Apple forums all week and tried all the fixes:
Switching to AIRPLANE MODE and then switching back...
One user said the issue was with Yahoo mail so he deleted it and reinstated it and all was well...
Deleting Yahoo mail didn't work for me.

I have not dropped my iPad or damaged it.

I like IOS 6 and have had no mail issues till 6/11/14 so I'm not thinking it's an IOS problem...

Can someone assist?
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#2
DevSquare

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Hey there,

 

If the device is jailbroken this can cause some issues but I recommend looking into Mail in settings and making sure:

 

Fetch new data has Push on and FETCH every hour or less but keep in mind the smaller the interval of fetching new emails will run the battery out faster.

 

Hope this helps


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#3
geeksugarbaby

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Thanks a lot. I'll sure try it!!
Rgds
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