[timothy.askins]

hi

Im a small oem builder. Recently built a system for a customer. Everything working fine during pre delivery testing. When set up at customers buisness i installed his hp office jet 4500 printer and all [bleep] broke loose. Repeated bsod with memory mangement. Some times on boot other times after pc ran for 30 minutes. Have since taken pc back to my workshop but am unable to reproduce the error.

Have run memtest for 24 hours and passes with no errors.

 

System Specs

 

Corsair 8gb ram value select ddr3 1333mhz

450 wat corsair vs450 psu

Liteon dvd writer

Western digital 1tb hdd

Amd a4 6300 cpu

Gigabyte GA f2a78m-hd2 mobo

 

 

Blue screen view

 

Dump File         : 061914-17581-01.dmp
Crash Time        : 19/06/2014 11:56:54 AM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00041790
Parameter 2       : fffffa80`04017f90
Parameter 3       : 00000000`0000ffff
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\061914-17581-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,368
Dump File Time    : 19/06/2014 11:58:35 AM
==================================================

==================================================
Dump File         : 061914-16364-01.dmp
Crash Time        : 19/06/2014 11:55:30 AM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00005002
Parameter 2       : fffff780`c0000000
Parameter 3       : 00000000`000045f9
Parameter 4       : 080045fa`fffffffe
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\061914-16364-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,368
Dump File Time    : 19/06/2014 11:56:30 AM
==================================================

==================================================
Dump File         : 061914-17986-01.dmp
Crash Time        : 19/06/2014 11:14:35 AM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00041790
Parameter 2       : fffffa80`0400f0b0
Parameter 3       : 00000000`0000ffff
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\061914-17986-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,368
Dump File Time    : 19/06/2014 11:15:52 AM
==================================================

==================================================
Dump File         : 061914-17362-01.dmp
Crash Time        : 19/06/2014 10:16:45 AM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00041790
Parameter 2       : fffffa80`0400f050
Parameter 3       : 00000000`0000ffff
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\061914-17362-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,368
Dump File Time    : 19/06/2014 10:17:54 AM
==================================================

==================================================
Dump File         : 061914-26878-01.dmp
Crash Time        : 19/06/2014 10:12:41 AM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00041790
Parameter 2       : fffffa80`03ef67f0
Parameter 3       : 00000000`0000ffff
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\061914-26878-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,368
Dump File Time    : 19/06/2014 10:14:08 AM
==================================================

==================================================
Dump File         : 061914-26442-01.dmp
Crash Time        : 19/06/2014 10:11:38 AM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00041790
Parameter 2       : fffffa80`03ed0f90
Parameter 3       : 00000000`0000ffff
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\061914-26442-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,368
Dump File Time    : 19/06/2014 10:12:38 AM
==================================================

==================================================
Dump File         : 061914-26364-01.dmp
Crash Time        : 19/06/2014 10:10:32 AM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00005005
Parameter 2       : fffff700`01080000
Parameter 3       : 00000000`000000d1
Parameter 4       : 00000000`000000d2
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\061914-26364-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,368
Dump File Time    : 19/06/2014 10:11:33 AM
==================================================
 

 

 

 

 

 

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By chance do you also have the HP printer from customer at your shop?

[rshaffer61]

By chance do you also have the HP printer from customer at your shop?

[timothy.askins]

No

 

Will be going back to customers on tuesday.

[rshaffer61]

If it again starts throwing memory management errors I would suggest using a different printer to see if it happens then. If not then it is a printer issue and not the system.

[timothy.askins]

Cheers. Just hhoked it up to mu printer and no issues. Also ive given it a fair bit of stress testing. Running multiple video streams at once while dowloading torrents and running full virus scan. Openend all my programmes at once. Never missed a beat. Really stable system.

[rshaffer61]

Is that at clients place with printer connected?

[timothy.askins]

Nope at my place. Ill be taking the computer back to clients on Tuesday. Ill add the monitors first, and run it for a while then the printer and see what happens. I'm just pleased there is nothing wrong with my equipment. If the clients not happy its no biggie. They have not paid any money yet. Ill keep the pc and sell it to another client. Im pretty sure its his printer causing the error. Try installing it with different drivers. Thanks for the help.

[rshaffer61]

You are very welcome and as a fellow custom builder I know the stress it can cause when you think it is your product. Glad to hear it all works well at your place.