[zep516]

Yes try running it again. See what happens.

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I'll post the results in the morning.

[Faithsa]

I'll post the results in the morning.

[Faithsa]

I found this from the 27th (I don't see a new one from the most recent scan):

 

ESETSmartInstaller@High as CAB hook log:

OnlineScanner64.ocx - registred OK

OnlineScanner.ocx - registred OK

 

 

 

And this is the c/p from the report from eset this morning before I closed it:

 

C:\AdwCleaner\Quarantine\C\Users\Sabrina\AppData\Roaming\Speedial\UpdateProc\UpdateTask.exe.vir a variant of Win32/DealPly.S potentially unwanted application

C:\AdwCleaner\Quarantine\C\Users\Sabrina\AppData\Roaming\VOPackage\Uninstall.exe.vir Win32/VOPackage.J potentially unwanted application

C:\AdwCleaner\Quarantine\C\Users\Sabrina\AppData\Roaming\VOPackage\VOPackage.exe.vir Win32/VOPackage.J potentially unwanted application

C:\Users\Sabrina\Downloads\Setup (1).exe a variant of Win32/AdWare.iBryte.AK application

C:\Users\Sabrina\Downloads\Setup.exe a variant of Win32/AdWare.iBryte.AK application

 

[zep516]

Hello,

C:\AdwCleaner\Quarantine\C\Users\Sabrina\AppData\Roaming\Speedial\UpdateProc\UpdateTask.exe.vir a variant of Win32/DealPly.S potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Sabrina\AppData\Roaming\VOPackage\Uninstall.exe.vir Win32/VOPackage.J potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Sabrina\AppData\Roaming\VOPackage\VOPackage.exe.vir Win32/VOPackage.J potentially unwanted application

Those are already Quarantined by AdwCleaner, those will go away in the next few steps for clean up.

C:\Users\Sabrina\Downloads\Setup (1).exe a variant of Win32/AdWare.iBryte.AK application
C:\Users\Sabrina\Downloads\Setup.exe a variant of Win32/AdWare.iBryte.AK application

Those files are in your downloads folder, clear out your downloads folder and delete them:

So

You need to navigate here--> C:\Users\Sabrina\Downloads\ Then delete the contents of the downloads folder. Any trouble with that let me know.

Next

Since your log reports are clean and free of malware, lets clean up after ourselves.


OTL Clean-Up

Right click on the icon on your desktop and choose Run as administrator to open the main window.

Next click on the button.

Once clean up is complete you will be prompted to reboot your computer. Please do so.

This will remove most of the programs we have used including itself.


Next

Double-click on AdwCleaner.exe to run the tool again.

• Click on the Uninstall button.
• Click Yes when asked are you sure you want to uninstall.
• Both AdwCleaner.exe, its folder and all logs will be removed.

Right click on the JRT Icon and select delete.
If there are any left over tools or logs on your computer please delete them now.

Next

Clear Restore Points

Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button


You usually get infected because your security settings are too low.

Here are a number of recommendations that will help tighten them, and which will contribute to making you a less likely victim:

Safe Computing Practices please read Here

Thanks
Joe

[Faithsa]

What's the best way to remove JRT?

[zep516]

Right click on the JRT Icon and select delete. The program runs from the desktop, so it never actually installs to program folder.

Thanks
Joe

[Faithsa]

I'm going down the list of things to do/install etc to secure my system more and I have a question or two, should I ask you or a different forum??  I am currently using an administrator acct.  I'd like to switch ot a standard acct for each person in the family but I don't know how to do that without starting over for myself ? (I have several tabs that stay open in my browser for example.)  So, I'm not sure how to do this?

[Faithsa]

I also have questions about my internet browser (using Chrome and its not mentioned) and the spyware/malware blocking options.

[zep516]

Hello,

You're going to want / need an administrator account on the computer so just keep what you have there now, and create another account (standard) account for everyday use that you can use for yourself.

These links may be helpful to you Here and Here

I am not sure about Chrome.

Thanks
Joe

[zep516]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.