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Computer acting up


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#1
mowpar

mowpar

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Computer won't start. Computer goes to the dell symbol, then to the starting windows, then repeats the process. Unknown reason for this happening, computer had been in sleep mode, then when trying to turn on this was happening. Please help
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#2
Ztruker

Ztruker

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Can you boot to the Advanced Boot Options Menu?
 
As soon as you see the Dell logo, start tapping the F8 key every second until you get the Advanced Boot Options Menu:

W7ABOM.jpg

 

Select Last known good configuration. See if that gets you going again.

 

If not, do the following. First chkdsk then sfc.

How to run chkdsk or System File Checker (SFC) from the Recovery Console

  • Boot your Vista or Windows 7 installation DVD
  • When you see "Press any key to boot from CD or DVD", press Enter
  • At the "Install Windows" screen, click on Repair your computer at lower left
  • At the System Recovery Options screen, make note of the drive letter assigned to your boot drive (normally C: ) and click Next
  • At the Chose a Recovery Tool window, click on Command Prompt. You will be sitting at X:\Sources directory
  • Run chkdsk or SFC
  • If you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.
  • For chkdsk, type chkdsk c: /r and press Enter (use the letter from above if not C: ).
  • For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above)

Let either run to completion undisturbed.

Vista or Windows 7: If you don't have a install DVD, you can download a legal copy here:
Windows 7 Direct Download Links
Windows Vista Direct Download Links

Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate.
 


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