Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Having issues with wireless extender and usb wireless-n adapter

wireless extender usb

  • Please log in to reply

#16
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 19,993 posts

Got it thanks  :thumbsup:

 

While I check over the report can you confirm that you flushed the DNS and if yes is there any improvement, you should also run a Ping Test, see here


  • 0

Advertisements


#17
Urd

Urd

    Member

  • Topic Starter
  • Member
  • PipPip
  • 16 posts

I ran it twice already.

 

Ping is 21ms


Edited by Urd, 28 June 2014 - 02:44 PM.

  • 0

#18
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 19,993 posts

And any improvement.

 

21ms is very good, mine was 27ms


  • 0

#19
Urd

Urd

    Member

  • Topic Starter
  • Member
  • PipPip
  • 16 posts

Not yet


  • 0

#20
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 19,993 posts

You are getting a ping of 21ms which as I said is very good, what were you getting before, I ask as you said there has been no improvement.

 

If you use Chrome or Firefox as your browser disable IE. you have Avast AV which is very good but you also have Defender and the Windows Firewall running as well, keep the Firewall to work alongside Avast but disable Defender;

 

To turn off Internet Explorer in Windows 7
  • Click the Start button , click Control Panel, click Programs, then click Turn Windows features on or off. ...
  • Untick the checkbox for Internet Explorer to turn it off, then click Yes.
  • Click OK and, when prompted, restart your PC.

 

To disable Defender

  1. Open Windows Defender by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818. In the search box, type Defender, and then, in the list of results, click Windows Defender.

  2. Click Tools, and then click Options.

  3. Click Administrator, clear the Use this program check box, and then click Save18abb370-ac1e-4b6b-b663-e028a75bf05b_48. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.


  • 0

#21
Urd

Urd

    Member

  • Topic Starter
  • Member
  • PipPip
  • 16 posts

Oh ok I thought you were asking about the issue not the ping. I removed all of that and it didnt ask Me to reboot.


  • 0

#22
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 19,993 posts

The lower the ping time the better your internet connection is and from the results you have provided it suggests that there is no problem with either.

 

What ping times were you getting previously and what ping times do you honestly expect to get, you will struggle to get much better than 21ms.

 

Restart your computer and make sure that the changes that you made have been applied.

 

 

Going offline shortly as it is getting late here.


  • 0

#23
Urd

Urd

    Member

  • Topic Starter
  • Member
  • PipPip
  • 16 posts

I didn't check the ping earlier until you told Me to.

My pages are still having issues loading and I keep getting kicked off the net.

Thanks for all the help I'll just have to take My pc to someone to get it checked out.

Have a great night!


  • 0

#24
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 19,993 posts

Before you go to the trouble of taking the computer to a tech try refreshing the USB ports with USB Oblivion, free download here

 

 
To turn off Internet Explorer in Windows 7
  • Click the Start button , click Control Panel, click Programs, then click Turn Windows features on or off. ...
  • Untick the checkbox for Internet Explorer to turn it off, then click Yes.
  • Click OK and, when prompted, restart your PC.

 

To disable Defender

  1. Open Windows Defender by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818. In the search box, type Defender, and then, in the list of results, click Windows Defender.

  2. Click Tools, and then click Options.

  3. Click Administrator, clear the Use this program check box, and then click Save18abb370-ac1e-4b6b-b663-e028a75bf05b_48. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

 

 
 
Did you check that these settings are still the same as what I suggested.
 
I suspect that this is software as opposed to being hardware related but can I ask if it is your own personal router etc that you are using or something like a communal one in a college dorm for example.

  • 0

#25
Urd

Urd

    Member

  • Topic Starter
  • Member
  • PipPip
  • 16 posts

Already done those.


  • 0

Advertisements


#26
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 19,993 posts

Yes I am aware that you did those two steps and was asking you to check to see if the changes that you had made had been reverted back to the way they were previously.

 

Before you go to the trouble of taking the computer to a tech try refreshing the USB ports with USB Oblivion, free download here

 

 

Did you try this.

 

can I ask if it is your own personal router etc that you are using or something like a communal one in a college dorm for example.

 

Can you answer this for us.


  • 0

#27
Urd

Urd

    Member

  • Topic Starter
  • Member
  • PipPip
  • 16 posts

The changes to the pc have stayed the same after the change. the router is My own I have at My house.


  • 0

#28
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 19,993 posts

 Did you try refreshing the USB ports with USB Oblivion, free download here (no donation required).


  • 0

#29
Urd

Urd

    Member

  • Topic Starter
  • Member
  • PipPip
  • 16 posts

It is working great now! Thank you very much for your help!


  • 0

#30
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 19,993 posts

Was it USB Oblivion that did the trick.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP